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Rude and arrogant spa staff, name Yona Naibaho.
She was so rude to me and my friends during our visit to that spa.
As a local tourist I urge hotel management to take further action to this staff.
- from Mr Grab
This is a very nice hotel located approximately 15 minutes walking distance from the city centre. The only negative aspect of walking is that you have to go under a highway overpass which might be uncomfortable at night. Otherwise all shopping and old town are...More
Response from Rizwan I, Manager at Holiday Inn MelakaResponded December 13, 2017
Dear Valued Guest,
Thank you for taking the time to share your feedback. Your comfort is our main priority and we truly appreciate your compliments about our hotel. Such reviews will certainly fuel our passion to do more for our guests and manage ‘Great Hotels...More
Stayed 3days 2night
Reception - Check in good give me 16th floor and nice view
Breakfast - good
Housekeeping - good
Check out - good
Only bad experience when already inform Reception check out at 1300hrs is confirmed but at 1215hrs Reception call me check...More
the room is big but the facilities a bit run down. i think the hotel need to have some improvement to be more modern. breakfast have many choices but the quality is not as good as expected. location wise is very strategic and walking distance...More
Stayed here for 1 night as part of house visiting during Chinese New Year. This was probably my 4th or 5th stay at this hotel. But compared to previous stay 2 years ago, no welcome drinks were offered this time.
Was given the room as...More
Response from Rizwan I, Manager at Holiday Inn MelakaResponded 3 days ago
Dear Valued Guest,
Thank you for your kind review and I do appreciate you taking the time to comment about your recent stay at our hotel.
However, we do apologize for the utensils which were not cleaned. I have spoken to my Food & Beverage...More