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Fenix Inn

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156 Jalan Merdeka Taman Melaka Raya, Melaka 75000 Malaysia
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Traveler (225)
Room & Suite (207)
Dining (3)

About

#23 of 243 hotels in Melaka
Location
Cleanliness
Service
Value
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Airport transportation
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Ironing service
Valet parking
Wifi
Car hire
Non-smoking hotel
Shops
ATM on site
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Telephone
Bottled water
Iron
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Chinese, Indonesian, Malay
528Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
Dzulkhai R wrote a review Dec 2019
6 contributions
My likes:) A budget hotel but staff handled check in promptly and were nice and friendly Hotel's location along the main road and was a stone's throw to major shopping centre like mahkota parade was a big plus point Good initiative to have free valet service My dislikes:( No lift so had to carry all my luggage and stuff up the stairs Smell of air freshener was nice but too overwhelming Our walls of our room's toilet shower area was not cleaned
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Date of stay: December 2019Trip type: Traveled with family
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Edzhar R wrote a review Dec 2019
Kuala Lumpur, Malaysia54 contributions13 helpful votes
I promised to come back and stay here again, well I did. Again, congratulations to the team, fast check in and out, the jockey or valet parking is still great. I do recommend this hotel to everyone, but please be aware that there is no elevator in this hotel, so, for people with disability or old folks, will be slightly a challenge for them. Other than that, is great.
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Date of stay: December 2019
Rooms
Service
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Response from Yeekang, Executive Director at Fenix Inn
Responded Dec 13, 2019
Dear Edzhar R, Firstly, we would like to extend our heartfelt appreciation for coming back and choosing us as your ideal hotel during your recent visit to Melaka! Your positive comments will be a huge motivation for our team and reinforce our confidence. Your sincere compliments and continued patronage means a lot to us and our team look forward to seeing you again in Fenix Inn. Thank you once again for your undivided support. Have a beautiful day!
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KH Lim wrote a review Oct 2019
Johor Bahru, Malaysia43 contributions3 helpful votes
Booked a superior double for three nights with an average daily rate of RM68/night. The room looked decent equiped with basic things like hot shower, air-conditioned, hangers, a dressing table, complimentary drinks and a LED TV. This room is with a window but not for standard rooms. Since this hotel does not yave a lift, I chose the first floor. Anyway, there are only two floors. Peaking is free but you need to pay a fee if you want designated lot. What I like so much about this hotel was because it's just walking distance shopping malls such as Dataran Pahlawan and Mahkota Parade. You even take a slow walk to Jonker Street about 1.5 KM away. For food, there are plenty around. Tired feet and aching body? Walk across the road and get yourselves re-energized with good massage. In fact, there are such centres around. Overall, it's was an enjoyable stay for simple guy like me who just needs a pleasant stay, with no frills and those luxuries. Will definitely come back again.
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Date of stay: October 2019Trip type: Traveled solo
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Response from Yeekang, Executive Director at Fenix Inn
Responded Nov 12, 2019
Dear Bentaraman, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We are extremely delighted to hear that you find the room and location satisfying. Your positive feedback is indeed very encouraging and will motivate us to perform better. Our team look forward to welcome you back to Fenix Inn in the future!
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Mary Jackson MJ wrote a review Sep 2019
1 contribution
I booked 2 apartments recently on September 28th, checked in with a group of 8 people, including myself and checked out on Sept 29th. I forgotten to take my work rucksack back which had my laptop, cables, chargers etc in it and must have left it at the reception and drove back to Kuala Lumpur.. I actually had a panic attack when I realised my rucksack was not in the car when I reached home. I called Fenix Inn and Marzuki assisted me patiently and told me my rucksack was kept safely at the reception.Such a relieve to know that!! I would like to thank Marzuki for keeping my rucksack in a safe place and Ida for passing the rucksack to my friend when she went there to collect it. Thank you so very much once again! We love our apartments as well - F03 and F04! Clean sheets, bathrooms and comfortable beds! Will definitely stay here again.
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Date of stay: September 2019
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Response from Yeekang, Executive Director at Fenix Inn
Responded Nov 12, 2019
Dear MaryDoreen124, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team. Once again, thank you for the motivating comments and we certainly hope to have the pleasure of welcoming you back to Fenix Inn again!
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santo t wrote a review Aug 2019
Auckland, New Zealand7413 contributions478 helpful votes
Hotel location is quite good, not too far, still at walking distances from the town centre, and realy close to Mahkota Medical Centre as a good hotel for people wanting to do Medical Check Up at this hospital. A clean and modern room, quiet and OK. However, when visitors check in, the staff asking Deposit MYR 50 by making open charge on visitors credit cards, and promise to be refunded when visitor check out, that is fine. What had happened was the front staff said they have refunded me when I checked out, and she said the money now is the issue between me and the banks, however I never received my money yet since I left the hotel 18 days ago. So, the first issue, how do I know which one the dishonest party, the hotel, or the banks, since I have not received my money back. Secondly, instead charging using credit card, they can nicely ask guests to pay the deposit by cash (it is only MYR 50) as the other option, and pay back in cash when the guest check out. So, this is the "grey area" of not refunding the money that should be back to the owner, because of using complicated credit card rules, charge first, then refunded back through two banks involvements (Malaysia and NZ Bank), and incured two steps of exchange rates conversion, unacceptable practice, as you guests are not always Malaysian residents using solely MYR, unacceptable practice.
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Date of stay: August 2019
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Response from Yeekang, Executive Director at Fenix Inn
Responded Nov 12, 2019
Dear santo-trainsspotter7, Firstly, let us thank you for your feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting the review. We are delighted to hear that you are satisfied with the hotel location and room. Nevertheless, we read with regrets that part of our service did not meet up to your expectation. Please accept our reserved apologies for the annoyance. As explained, RM 50.00 was meant for guaranteed deposit upon check-in. It would definitely not appear in your credit card statement as the deposit amount was being authorised only and not charged. You can be assured to get the amount reimbursed in the event it was being charged. Your patience and understanding is greatly appreciated and as always, we look forward to welcoming you for a more pleasant stay during your next visit to Melaka! Thank you once again!
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PRICE RANGE
$14 - $29 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fenix hotel melaka
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
90
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Frequently Asked Questions about Fenix Inn
Which popular attractions are close to Fenix Inn?
Nearby attractions include Menara Taming Sari (0.3 miles), Dataran Pahlawan Melaka Megamall (0.2 miles), and Independence Memorial (0.2 miles).
What are some of the property amenities at Fenix Inn?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Fenix Inn?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at Fenix Inn?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Fenix Inn?
Conveniently located restaurants include Nadeje Cake House, Restoran Tong Sheng, and Nyonya Makko Restaurant.
Does Fenix Inn have an airport shuttle?
Yes, Fenix Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Fenix Inn?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to Fenix Inn?
Many travelers enjoy visiting A Famosa Fort (0.4 miles), The Royal Press (0.6 miles), and Casababa Gallery (0.7 miles).