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Fenix Inn

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Fenix Inn
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445 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Sri Kembangan, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great Place to stay at. The location was great as it is located at the heart or Malacca and walking distance to nearby shopping malls and also walking distance to all the local attractions of Melaka. Easy to find nice food around hotel area and of cause with the recommendations of the lovely and helpful receptionist we manage to find... More 

Helpful?
Thank MalcolmThian
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear MalcolmThian, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly services and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. We certainly look forward to welcoming you for another enjoyable and memorable stay... More 

Johor, Malaysia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like This Hotel Due To Its Convenient Location Near To Shopping Malls : Dataran Pahlawan,Hatten Square And Mahkota Parade.And Also Within Walking Distance To Heritage Area And Jonker Street(Night Market Open On Fri-Sun Only).Hotel Staff Were Efficient When I Informed Them There Is No More Shampoo And Get The Replace Instantly During Late Night~ Overall The Room Is Clean And... More 

Helpful?
1 Thank DerrickChinLianWie
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear DerrickChinLianWie, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka. We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team. We are very delighted to hear that you are satisfied with our team personal and... More 

Singapore, Singapore
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 3 night, very conveniently located near many shops and restaurants. Service is superb. Basic amenities in room and toilet provided. However, TV channels and reception can be improved. If above facilities can be improved, and price can be lowered by RM35 per room per night; I will stay here again whenever I am in Melaka.

Helpful?
Thank Juan Alfonso R
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Juan Alfonso R, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are extremely delighted to hear that you have rated our service as superb and you are satisfied with the location of our hotel as well as the amenities provided. With regards to our room rate, we will normally fix... More 

Terengganu,Malaysia
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I enjoyed my stay there but felt there is some missing touch . Its not a very cheap hotel , but price are resonable . Room was clean . But bed was worn out . So you can feel that the middle in more lowered down . Aircon was not that great and bath area was a desaster . The... More 

Helpful?
Thank Bepau
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Bepau, Firstly, let us thank you for your valuable feedback on our facilities and services during your recent stay with us. We sincerely apologise for the unpleasant experience during your stay in which the condition of the mattress, air conditioner and bathroom was below your expected standard. We will take your comments with the team members positively and will... More 

Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

If you are a traveller on budget, this hotel could be your best option. The location is really near to dataran.pahlawan.mall or Hatten square. Easy to find food. But if you are going to melaka for medical, this could be worst choice. No lift access, if you are sick. A bit far from mahkota if you get tired easily. No... More 

Helpful?
Thank Marlina A
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Marlina, Thank you for choosing us as your ideal hotel during your visit to Melaka. We sincerely appreciate your feedback which is valuable for us to improve further. It is fantastic to hear that you find our location strategic which is close to the various eateries and shopping outlets. Our hotel is approximately 0.5 km away from Mahkota Medical... More 

Singapore, Singapore
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 21, 2016

Rooms cant be smaller. No lift access. Location is excellent, near much of food centers, have a starbucks nearby. select this hotel if you are really there just to sleep. Cant spend more time in room!!

Helpful?
Thank Suneesh_anand
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Suneesh_anand, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve further. As known, Fenix Inn is a budget hotel whereby amenities and facilities provided could be basic and may not meet some of the guests’ expectations.... More 

Ko Samui, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 15, 2016

Firstly, there was construction being done right next to the hotel, right outside the Starbucks. It was a very bad first impression. They were very apologetic about it and even had written notices to inform us about it. It was clean! The air conditioning, water pressure, heater and TV were just fine. Which is much more than anyone should expect... More 

Helpful?
Thank jaredy649
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Jaredy649, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are sorry about the noise you experienced which was beyond our control. With regards to the Wifi, we agree that there are room for improvement. We are currently using Cisco product and subscribing 8MB speed but we are told by our... More 

2 reviews
5 of 5 stars Reviewed June 11, 2016 via mobile

A wonderful stay at this comfortable hotel. Spotlessly clean and centrally located! There are many shopping centres nearby. If your purpose is shopping, this is an ideal spot. Good restaurants are also a stone's throw away.

Helpful?
Thank Ana B
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Ana B, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the wonderful feedback which is valuable for us. We are indeed very delighted to know that you enjoyed staying at Fenix Inn and satisfied with the strategic location and the cleanliness of the room.... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2016 via mobile

Situated near a shopping mall and quite a fair walkable distance from Jonker Street. Local foods can be located near the hotel as well. Wifi is reasonably fast as well. Local heritage is near the hotel too! Been here the previous time and came back again for its reasonable price.

Helpful?
Thank Spring C
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Spring C, Firstly, let us thank you for your feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting the review. We are delighted to hear that you find the location of our hotel and Wifi lifted up to your expectations. Your continued patronage means a lot to us and we sincerely look... More 

Kuching, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2016

The stay was ok. Staff were friendly security is ok location is good.Lobby does looks good but there were no fridge provided rooms and the rooms we are staying doesn't look so new to me instead i feel it's a bit old.

Helpful?
Thank LikChuen88
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LikChuen88, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly services and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. Nevertheless, we agree that there is ample of rooms for improvement. We will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $25 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#3 Best Value Hotel in Melaka
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