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Fenix Inn

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Fenix Inn
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454 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was lowering my expectation since i was checking in into a budget hotel. But i was surprise by the staffs and rooms. We booked 5 twin sharing room. Check in was a breeze. Everyone was in their rooms in 10 mins. Reception was surprisingly friendly and helpful. Room was nice with 2 single bed. We get 2 pillows per... More 

Helpful?
1 Thank Tony K
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Tony K, Firstly, let us thank you for your fabulous feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting such a wonderful review. We are delighted to hear that you find our check-in process, cleanliness, location of our hotel and staff services satisfying. I am so happy to know we have a... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

is a clean & good location budget hotel. Super easy to find foods. There are variety food shop around the hotel, and 2 big shopping mall are in walking distance. The famous baba nyonya restaurant Makko was in walking distance. Walking to A famosa is about 10-15 mins. The only bad things is the hotel doesn't have lift,it is not... More 

Helpful?
Thank Carol v
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Carol V, Firstly, we would like to extend our sincere appreciation for choosing Fenix Inn as your ideal hotel during your recent visit to Melaka. As we are dedicated to provide you with the genuine personal service in you travel experience, we are happy to hear about your experience with us. Nonetheless, we apologise for the inconvenience caused due... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

During recently Merdeka eve, I've made booking for 19 rooms for my group bikers. This hotel was introduced by other bikers members. So here's my review : 1. Very nice and informative website 2. Immediate response via email after secured booking 3. Great assistance by their staff especially on parking arrangement 4. Easy check in and check out process 5.... More 

Helpful?
Thank suhardi a
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Suhardi A, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the wonderful feedback which is valuable for us. We are indeed very delighted to know that you are satisfied with our website, staff services, check-in/ check-out process, strategic location and etc. Your kind words... More 

Miri, Malaysia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Friendly and English speaking front desk. No hassle for check-in. Is accepting credit card now. Need to provide RM50 deposit. Taxi across the street RM 20 to Melaka Central. Hotel consist of Two building blocks can stay in either one, newer block behind. Walking distance to Jonker street to find Chicken rice.

Helpful?
Thank Eng Wee C
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Eng Wee C, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly service, smooth check-in process and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. We certainly look forward to welcoming you for... More 

Sarawak, Malaysia
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I saw the reviews on TripAdvisor and the traveler's photos. I thought it was okay so I decided to book it for my trip. Although I have secured the bookings, there's been changes in my holiday trip so I made several changes to my bookings. The front desk were very helpful and did not hesitate changing the dates and types... More 

Helpful?
Thank 360caribbean
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear 360carribbean, Firstly, we would like to extend our sincere appreciation for choosing Fenix Inn as your ideal hotel during your recent visit to Melaka! We are extremely delighted to hear that you enjoyed your stay with us and find our staff services, room size, cleanliness and location satisfying. Your sincere compliments and continued patronage means a lot to us... More 

Puchong, Malaysia
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I personally don't have much high expectation towards budget hotels but Fenix Inn changed my perceptions. The location of the Inn is strategically placed adjacent to Dataran Pahlawan and opposite is a row of shops including a 24 hours sundry shop for your convenience. Just next door is Starbucks. Slightly down the street, you will come across the famous Mako... More 

Helpful?
Thank shaniandras
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Shaniandras, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka! We are delighted to hear that you enjoyed the stay and find the location of our hotel, cleanliness of our room and car jockey services satisfying. Your sincere compliments are certainly motivating and will encourage us to perform better. Thank you... More 

Singapore, Singapore
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 5, 2016 via mobile

Booked into a twin room at the last minute. Good location. Clean BUT hot shower not working. After complaining about it before we went out. We were not told that it cannot be repaired when we returned! Had to suffer a cold shower again this morning before check out!

Helpful?
2 Thank joykoo
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Joykoo, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. We are delighted to hear that you find our room clean and the location of our hotel strategic. Nevertheless, we read with regrets that part of our facilities and services did not meet up to your... More 

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singapore
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

This is place is well located near Hatten hotel and about 30 mins walk to Jonker street. It is clean and simple. We booked a 2 bedroom suite for 4 persons. Both bedrooms come with toilets with 1 of them having a double bed while the other has twin beds. Parking is available and the staff are friendly. The walls... More 

Helpful?
1 Thank angstansg
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Angstansg, Firstly, let us thank you for your fabulous feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting the review. We are delighted to hear that you enjoyed our 2 bedroom Premier Apartment, the room facilities provided, cleanliness and valet parking services, which lift up to your expectations. Your feedback has indeed... More 

Sri Kembangan, Malaysia
2 reviews
4 of 5 stars Reviewed July 20, 2016 via mobile

Great Place to stay at. The location was great as it is located at the heart or Malacca and walking distance to nearby shopping malls and also walking distance to all the local attractions of Melaka. Easy to find nice food around hotel area and of cause with the recommendations of the lovely and helpful receptionist we manage to find... More 

Helpful?
Thank MalcolmThian
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear MalcolmThian, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly services and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. We certainly look forward to welcoming you for another enjoyable and memorable stay... More 

Johor, Malaysia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 4, 2016

Like This Hotel Due To Its Convenient Location Near To Shopping Malls : Dataran Pahlawan,Hatten Square And Mahkota Parade.And Also Within Walking Distance To Heritage Area And Jonker Street(Night Market Open On Fri-Sun Only).Hotel Staff Were Efficient When I Informed Them There Is No More Shampoo And Get The Replace Instantly During Late Night~ Overall The Room Is Clean And... More 

Helpful?
2 Thank DerrickChinLianWie
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear DerrickChinLianWie, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka. We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team. We are very delighted to hear that you are satisfied with our team personal and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $24 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, TripOnline SA, Asiatravel.com Holdings, Priceline, Hotels.com, Odigeo, Expedia and Hotwire so you can book your Fenix Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fenix Hotel Melaka
Hotel Style:
#3 Best Value Hotel in Melaka
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