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Hotel Sentral Riverview Melaka

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Hotel Sentral Riverview Melaka
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110 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Reviewed October 21, 2016

Bad experience for my family, don't even have an hospitality staff, hotels facilities were bad, so disappointing with the hotel amenities. Room don't even have an air-cond at level 7. No lighting along the walkway from the lift. Level 7 were dark during our stay. We request to change room but unfortunately being told that all room are fully booked....

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Helpful?
Thank Nana R
SentralRiverviewMlk, Front Office Manager at Hotel Sentral Riverview Melaka, responded to this review

Dear Nana R, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sentral Riverview, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent...

India
Reviewed October 2, 2016 via mobile

The hotel is not at all worthy...Only the lobby looks good...rooms are not neat and the service is bad...The receptionist gave us key card without activation and we should go to the lobby to activate it...bathroom door cannot be locked..towels are dirty...wifi is dead slow...its almost 20min walk to main attractions..overall a very bad experience

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Helpful?
1Thank Sowmya T
SentralRiverviewMlk, Mohd Yusri Abu Bakar at Hotel Sentral Riverview Melaka, responded to this review

Dear Mr/Mrs Sowmya T I am sorry that on this occasion that you were disappointed with your stay. Thank you for your kind feedback-we can assure you that the matter is being looked into and will be dealt with accordingly. We appreciate your feedback, and i hope that you will give us the opportunity to welcome you back to the...

Reviewed October 1, 2016 via mobile

Hotel car park not guarded. Park at your own risk. Floor in room poor condition. Air cond not cold (even though you on it for hours). Breakfast served at 7am. After mid night reception counter not pick up phone (even phone in room). Price is too high compare to their service.

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Helpful?
Thank Yu H
Kuala Lumpur, Malaysia
Reviewed August 21, 2016

nothing much to shout out. just an okay hotel. not great yet not worst. i have stayed here twice. both times i have realized the shower room walls were dirty. very dim lighting in the bathroom. first day i took cold shower. because whn i called the reception they promised to send someone for maintenance but nvr did. i called...

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Helpful?
Thank nivazzblue
Reviewed August 16, 2016

I'm stay 4 Days 3 Night. Bad service with receptionist. Not polite. Price is so-so. Breakfast not variety its same day by day. Room are spacious but towel are dirty.The hotel near bank and any shopping complex.

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3Thank Razreena R
Reviewed August 5, 2016 via mobile

Arrive at 1 pm, Hotel staff refused to provide service and asked us to wait until 2 pm. When asked if they could tell us our room number first, they refused to do so and were rude. This whole situation could be handled better. There were no one at the counter and they looked rather free just standing around. Could...

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1Thank Raymond K
Lahore
Reviewed July 25, 2016

Hotel is fine and rooms are spacious. Breakfast was good. The hotel is however not really Riverside. It is not far from river but the only way you can see river is on a high floor facing river. Close to major city attractions

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Thank Usman A
Perth, Australia
Reviewed July 18, 2016 via mobile

It was probably a nice hotel once a upon a time. Unfortunately due to lack of maintenance and care, it's quite ran down. I won't be staying there again as there must be many nicer hotels at similar pricing or I rather pay more.

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1Thank sinny7
Reviewed July 16, 2016

The hotel is OK, services are not too bad: wifi free and the restaurant in the lobby of hotel serves buffet for breakfast... However, my room is not clean and TV is too bad 'cause I can't watch any channels.

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1Thank Viet Thang V
Johor, Malaysia
Reviewed July 10, 2016

The hotel room is spacious and quite comfortable. Its location is not far from the happening city center with own transport. If looking for a quieter area of Melaka, this would be a good choice. The toilets need some renovation and cleaning, as it is old and a little dirty. Didn't have any meal in the hotel so no idea...

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Helpful?
Thank mingjiuntan
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Description Embracing the weary traveller after a day of exploring the historic sites of Malacca City. Hotel Sentral Riverview, located in the heart of Malacca City. With blend of polished charm rarely seen in hospitality, we offer something for everyone, be it a single traveller or a family of travellers. With our recently upgraded facilities and ample guest room accommodations, there is truly something for everyone. General Information If what you're looking for is a conveniently located hotel in Malacca / Melaka, look no further than Hotel Sentral Riverview Melaka. Only 2.9 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations. Offering hotel guests superior services and a broad range of amenities, Hotel Sentral Riverview Melaka is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are 24-hour front desk, luggage storage, safety deposit boxes, elevator, coffee shop. The ambiance of Hotel Sentral Riverview Melaka is reflected in every guestroom. internet access - wireless (complimentary), internet access - wireless are just some of the facilities at your disposal. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Malacca / Melaka, make Hotel Sentral Riverview Melaka your home away from home. ... more   less 

Additional Information about Hotel Sentral Riverview Melaka

Address: No. 177 Jalan Tun Ali, Melaka 75300, Malaysia (Formerly Naza Talyya Melaka)
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $19 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sentral Riverview Melaka 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Naza Hotel Melaka
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Sentral Riverview Melaka staff and other travelers.
3 questions
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Teluk Intan, Malaysia
over a year ago
2 months ago

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Questions? Get answers from Hotel Sentral Riverview Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Better review a hotel that you choose to stay rather than walk in.”
 of 5 bubbles 641nanar, Oct 21, 2016 | Read review
“Room on a slightly higher floor will be a good idea as it is above a busy road where the people often use horns.”
 of 5 bubbles Zaib-Naeem, Mar 29, 2016 | Read review
“Maybe bring some earplugs”
  • Room Area
  • Restroom
  • Twin Bedroom
  • Shower Area
 of 5 bubbles BenTan21, Jun 13, 2015 | Read review
“I would advise to get rooms on the 615 side of the building as 610-612 was noisy due to traffic and motorcycle racing at night.”
 of 5 bubbles LewinaT, May 17, 2015 | Read review
“Choose the Family room type as it's standard 3 pax staying but four to five pax can stay, due to room space and comfortable sofa set. If possible ask them for the room that is not facing the main road.”
 of 5 bubbles Thulaisidas, Apr 8, 2015 | Read review
5 of 5
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