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Hotel Equatorial Melaka

Bandar Hilir, Melaka 75000, Malaysia
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1,352 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Singapore
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had spent 3 short days in this wonderful Hotel. It's centrally located 2 major Shopping Malls (close within walking distance to Hatten Hotel too). Security is fine. Conceige & reception staff were friendly! Room is adequate & filled the necessities! There are rows of local food fare within a kilometre distance! Spoilt for choice for malay, indian and chinese... More 

Helpful?
Thank Mikehen7
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my third time staying with this hotel. Always welcoming through the hospitality of their staff. First time I was staying with them when I joined a company team building trip and it was really good. The location is suitable to our activities - company or personal wise. 2nd time was an impromptu visit after a bike ride with... More 

Helpful?
Thank InezHaris
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked a deluxe room for my birthday vacation & requested for high-floor with seaview but was given big field view!!!! Luckily I was staying for 3 days 2 nights of the weekends if not I will be disturb by the school bell while sleeping. When i checked with the reception staff, their ans to me was a bit ridiculous that... More 

Helpful?
Thank Irene_HYP
Singapore, Singapore
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Positives: - Great location! Situated only a few minutes walk from Dutch Square, St Paul's Church (go right as soon as you leave the hotel) and Ee Ji Ban, probably one of the best restaurants for eating chicken rice balls in Malacca. - Excellent and tasty selection of Malaysian, Chinese and Western dishes for breakfast! The choice of fresh fruits... More 

Helpful?
5 Thank Jenanime
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. We are thrilled to have you staying with us again. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. I have shared your comments with the relevant Department Heads and immediate steps have been taken to correct where we have fallen short. I thank you for... More 

London, United Kingdom
Level Contributor
124 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is an older style hotel and the view from our room was beautiful. Comfortable room with plenty space. To find the centre of attractions go out the front door and turn right and keep walking with the shopping centre on your left. Looks like a car park but keep walking and you will reach the square and the river...(we... More 

Helpful?
1 Thank Lou H
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am very pleased to read in your review that you had a pleasant and enjoyable stay with us however it is regretful to hear that we have failed to properly inform you that our room service menu has been incorporated into the IPTV and orders can be done through... More 

australia
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i booked this place directly with the hotel as they offered the best rate. I was treated so much better than any other hotel in my trip ,I believe for this reason. I booked a room that gave me access to the club room, which I strongly suggest. Free beer wine soft drinks and ample food between 530 and 730pm.the... More 

Helpful?
1 Thank shadur
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am glad that you have enjoyed your visit to Malacca. We are indeed encourage by your review and will continue to strive our best in providing excellent service to all our guests. Once again, thank you for your kind feedback and we look forward to welcoming you back to... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Let me breakdown the Equatorial Melaka in 5 different categories, service/hospitality, location, entertainment, food and cleanliness since I really need to spread it out since I believe it's the only way to properly get the point across. Service/Hospitality: Impeccable, everyone from the front counter to the maids to the waiters were all polite and courteous. Everything we needed was given... More 

Helpful?
Thank IzzardN
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. I sincerely apologize as we have failed miserably in the areas of Housekeeping. I have shared your comments with our Executive Housekeeper and... More 

berkshire
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was lovely. The communal areas were very clean and modern and inviting. The rooms were a bit dated but clean and a good size. We also have interconnecting rooms which was great. The staff were very friendly and helpful. The hotel is in a great location as across the road is the shopping centre and you can walk... More 

Helpful?
1 Thank hev444
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experiences with us during your recent stay and do convey our belated birthday wishes to your mother. I am very pleased to hear that you had an enjoyable stay at Hotel Equatorial Melaka. Our sincerest appreciation for your kind feedback. Rest assured, every effort will be made to always serve our guests exceeding... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

In April 2016,I did advance booking for 4 rooms at Hotel Equatorial Melaka. My stay was in July,that's today. Called the hotel prior to our arrival to check if we could check in early. However,was informed that we could only check in by 3pm. When we arrived at abt 3.15pm,the counter personnel informed that only 2 rooms are ready and... More 

Helpful?
Thank Suraidah S
KUALA LUMPUR, Malaysia
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel for many years. The brand of Equatorial Melaka is not well taken care in some f&b outlets. One of the outlets is a cafe outside the Coffee House. The hotel should really take care of the guest coming to a popular outlet like this. Staff even a temporary staff should be well trained.... More 

Helpful?
1 Thank FAZLI H
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. I have taken a serious note with regards to your experiences at our hotel and the services encountered and I sincerely apologize for the unsatisfactory services delivered which were not reflective of our usual standards. I have immediately addressed your comments with the Department Heads concerned for immediate corrective actions. I would also... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 

Additional Information about Hotel Equatorial Melaka

Address: Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $57 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Reservation Options:
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Hotel Style:
#5 Business Hotel in Melaka
#7 Spa Hotel in Melaka
#7 Family Hotel in Melaka
#8 Luxury Hotel in Melaka
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