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Mahkota Hotel Melaka

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Mahkota Hotel Melaka
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505 Reviews from our TripAdvisor Community

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Showing 473: English reviews
1 review
5 of 5 stars Reviewed June 9, 2016 via mobile

I was at Melaka, on a working trip with my boss and team members doing a restaurant opening at Mahkota Parade last month. Company decided to choose Mahkota Hotel as our place to stay during the opening process. The good things about this hotel was the maids ensured my room was immaculate on a daily basis and the receptionist was... More 

Helpful?
Thank Safe M
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Safe M, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest,... More 

1 review
1 of 5 stars Reviewed June 4, 2016 via mobile

Hotel says it offers shuttle to tourist spots but it doesn't. Staff great but services not upto dealing with large weekend numbers and buffet breakfast very unappealing as hot food cold -drink station dirty

Helpful?
Thank Chris G
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Chris G, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division and F&B Department... More 

Travelers are raving about these Melaka hotels

1 review
5 of 5 stars Reviewed June 3, 2016 via mobile

Stayed 3 continuous weekend with family. Strategic located with 10 minutes walk to Jonker Street and historical sites. Save cost and time for driving since traffic can be bad at certain hours. Shopping mall is 5 minutes walking distant. Recommended for traveling with family or large group.

Helpful?
Thank TonyRomasMalaysia
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear TonyRomasMalaysia, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest, especially... More 

1 review
1 of 5 stars Reviewed June 3, 2016 via mobile

Stayed 1 night with family. Apartment type. 1stly, a very rude phone reservation guy. 2ndly, room facilities..very shocking. Slow shower (seriously very slow). Slow aircond. No wifi. Dirty room. Dust everwhere at ceiling. CRT TV?? No iron n board in room. Must go to other floor. And its open 8am to 10pm only. Dont waste time and money. Many other... More 

Helpful?
Thank Khairil112
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Kahiril112, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 25, 2016 via mobile

Average Hotel for a short weekend getaway. Buffet dinner and brekkie were cold due to full blown air-con. Found dishes were having stains, mayb due to the dish washer. No idea bout the swimming pool maintenance as well, since children r everywhere. Veli satisfied wif da Apartment style cleanliness, onli setback was da main door wasn't ez 2 handle. Looking... More 

Helpful?
Thank Joverse P
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Joverse P, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed May 25, 2016 via mobile

Advantage : The location of the hotel is strategic as we could spent less than 10mins to anywhere in the city. Disadvantage : The cleanliness of the room was quite bad, the blanket was smelly. The swimming pool in the hotel was also dirty as there were lots of dead leaves in the pool.

Helpful?
Thank karen c
JasonNgan, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear karen c, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division and Recreational Department... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed May 23, 2016

Had a wonderful 2 days 1 night stay at Mahkota Hotel.. Nice apartment with nice view.. Good location.. The room aircond was leaking upon check in and was immediately attended by the maintenance upon request.. Housekeeping and maintenance staffs were efficient and helpful.. Overall had a great stay..

Helpful?
Thank Jeszvin
JasonNgan, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Jeszvin, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. It's our top priority to ensure our valued had a pleasant stay with us during their holiday. Just for your information, the hotel is having a loyalty program for our regular guest... More 

1 review
4 of 5 stars Reviewed May 20, 2016 via mobile

Hotel room was great &staff are excilent but the live band was poor and boring.request a song and never sing.only request from regular customer there will sing.singing and talking where did there hotel fine the band such a rubish.

Helpful?
Thank Fadzlie S
JasonNgan, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Fadzlie S, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 of 5 stars Reviewed May 17, 2016

this hotel is located near to the two shopping malls, walking distance to the tourist spots and jonker streets. There are so many eateries and restaurants near and around the hotel , practically you can get what you like. Parking is also plentiful. if you come back any time of the day, you can still get a parking lot. This... More 

Helpful?
Thank Z7139VBjane
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Z7139VBjane, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in happily... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed May 17, 2016

Cons: I have book the one bedroom apartment 2 hours before check in through Agoda. However I need to wait for 30 minutes to be check in as front office staff has't key in the booking details into the hotel's system. After checking in, I have waited for another 2 1/2 hours to make up the apartment. As I was... More 

Helpful?
Thank Donutella89
JasonNgan, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Donutella89, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 

Additional Information about Mahkota Hotel Melaka

Address: No. 16, Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $38 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Melaka Mahkota Hotel
Hotel Style:
#10 Spa Hotel in Melaka
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