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Mahkota Hotel Melaka

Hotel website
No. 16, Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
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Mahkota Hotel Melaka
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505 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Our first Room, 2 Bedroom Apartment in block 3: - Sink clogged, tech came to clear it and found ciggarette butts in the pipe. - Aircon wasn't working in the master bedroom. - all furnitures were VERY old, chipped, paint peeling, toilet grout moldy, windows were shoddily blocked with misfitting plastic sheets and had mold growing over it. - TV... More 

Helpful?
Thank David T
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear David T, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on... More 

Mumbai
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

Hello All, To start with, the hotel looks amazing from the outside and even the reception looks cool. However, the rooms are totally opposite - it is so ill maintained that you cant call it a hotel. Please check out the photos yourself. We saw lizards in our rooms and unclean toilets and floors. The wifi was lousy too. The... More 

Helpful?
Thank SatishBalakrishnan

Travelers are raving about these Melaka hotels

Shah Alam, Malaysia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel had kids' pool which is great for family staying with young kids. This is the reason for use choosing this hotel around the area considering also the budget we had. There was also a kids' play room but we didn't check it out. There's a little playground next to the kids' swimming pool. We took a 2-bedroom apartment.... More 

Helpful?
Thank Thumbelina28
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Thumbelina28, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was very disappointed with the hotel , for the price I paid (Luxury price of $75 usd a night). The facilities were bad, and old , and looked nothing like the pics, the pool was dirty too as in a lot of branches , and other items were in the pool. Lifts were hot , the the floor outside... More 

Helpful?
Thank Krishna S
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Krishna S, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Calling it a bad experience is an understatement. The room is plainly in a shocking state. Super old sofa with CRT TV. Wow what a sight to welcome the family. The room is...speechless. rust/blood like stains on the walls and strange sounds at night (sounds like camera shutter). I think other than sleeping at night, I just refused to stay... More 

Helpful?
Thank Yiwen Z
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Yiwen Z, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest... More 

Ho Chi Minh City, Vietnam
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in family room, hotel has a great location with walking distance to most tourist places in Melaka. It has excellent view title the beaches , great size for family . The hotel needs major renovation and clean up The Ac was noisy and needs maintenance.

Helpful?
Thank Chinh P
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Chinh P, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 13, 2016

Rooms are spacious & location is good, just opposite the Mahkota Parade. Nice swimming pools kids will love. Cons: The room cards don't work well. Had to change the cards twice as I could not get into the room. As our room was quite a distance of about 5 mins walk from the reception. had to walk twice to &... More 

Helpful?
Thank Raymond K
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Raymond K, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Department on the... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 13, 2016 via mobile

It was supposed to be a night stay in Malacca to watch the exhibits and artifact of historical items and a free an easy stay near the city centre. We saw the attached promotion and went for it as it sounded like a good deal. It was only later we found the experience befitting of all hell break loose in... More 

Helpful?
Thank Tab66
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Tab66, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure... More 

Kuala Lumpur, Malaysia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 12, 2016 via mobile

We had a 3D2N stay in this hotel at premium room which come with 2 bed rooms, living and dining area and one small kitchen. The air condition was not functioning in room, we called for servicing, end up, we were asked to change to another room. The first night was Ok, however the air condition was not functioning again... More 

Helpful?
Thank NicoleLK
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear NiicoleLK, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on the... More 

Singapore, null, Singapore
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 9, 2016 via mobile

Checked in for a night's stay on 9th June. Booked the deluxe 2-room apartment. Check-in was prompt as there was nobody else then. Entered room and was satisfied with the overall condition. Could be better if the television set is bigger. However, when we flushed the toilet, brownish water filled the bowl. Was rather disgusted. Location is an advantage. Just... More 

Helpful?
Thank Rawsilver
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Rawsilver, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 

Additional Information about Mahkota Hotel Melaka

Address: No. 16, Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $39 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Melaka Mahkota Hotel
Hotel Style:
#10 Spa Hotel in Melaka
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