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Hatten Hotel Melaka

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Hatten Hotel Melaka
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2,178 Reviews from our TripAdvisor Community

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Showing 2,053: English reviews
Petaling Jaya
Reviewed October 13, 2015

Booked overnight for 2 Junior Suites with a view of the pool and city. It's not connected but very cosy. Most convenient to wander the many shopping complexes around the hotel especially with the connected bridges. There is ample parking though it's shared with Hatten Square. The room size was adequate although relatively small for a Junior Suite. The pool...

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Helpful?
Thank Hasmil Z
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Hasmil, Greetings from Hatten Hotel Melaka! Thank you for your kind recommendation in the TripAdvisor and we are glad to hear that you had a cosy and convenient stay with us. I am glad to hear that you enjoyed our breakfast spread and would like to invite you to try our available lunch, hi-tea and dinner buffet the next...

Johor bahru
Reviewed October 12, 2015 via mobile

A very last minute visit to Melaka. A lot of hotels are fully booked. We had a deluxe king for RM454 a night, not cheap. .. Room is spacious. Toilet is clean. But the breakfast is terrible. We had breakfast in a banquet hall. And it looks as if we are in refuge centres. Food run out very fast and...

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Helpful?
Thank Elaineyapsc
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Elaine, Greetings from Hatten Hotel Melaka! We appreciate your review in the TripAdvisor and disheartened to hear of your unpleasant experience during breakfast. Rest assured that your comment is important to us and I will look into the matter with the team for further detailing. While we would have wished for you to experience the utmost in comfort and...

Singapore
Reviewed October 10, 2015

This will be my preferred hotel during my stays in Malacca if there is promo price. The location is perfect for travellers who want to be near to shopping, cinema and eating places. Massage places are nearby too. I enjoy the steambath and suana in the hotel. Room is spacious and bathroom is big. Good size for family. wifi signal...

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Helpful?
Thank Ling_Sg
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Ling, Greetings from Hatten Hotel Melaka! Thank you for staying with us and the time taken to share your stay experience in the TripAdvisor. I am glad to hear that you found our hotel to be convenient and well noted on your other feedback. Your comment on the WIFI is well noted to the team and we will look...

Reviewed October 6, 2015

I was given a sea view unit, nice and relaxing view, But we do not like to spend so much time to wait for the lift. Generally, it was a nice 1 night stay but i feel that the staff's attitude needs to improve.

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Helpful?
Thank Eric K
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Eric, Greetings from Hatten Hotel Melaka! Every guest feedback is important to us and we thank you for your review in the TripAdvisor. While we look into detailing the needs of our guests, we appreciate every comment and please feel free to share your thoughts with us at marcom@hattenhotel.com. Should you visit Malacca again in the near future, please...

Singapore, Singapore
Reviewed October 5, 2015

travelled with wife and 2 young kids. room was nice. coffee area with fridge and kettle is spacious in the living room with a sofa and TV, separated from the bedroom. wife was sleeping on the king bed with the 2 kids while i slept on the sofa. cant comment on the bed but the sofa was a decent place...

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Helpful?
3Thank archenemy
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for the time taken to write about your stay with us in the TripAdvisor and I am glad to hear that you had a pleasant stay with us. While we would have wished to get everything right when you were on site, do accept my sincerest apology on your breakfast experience....

Manila, Philippines
Reviewed October 5, 2015

Elegant yet simple, huge but still with personal touch. Service is very good, though there are always room for improvement, but still nothing much is to ask for. Food is aplenty for breakfast, lots of choices. Rooms are clean and spacious.

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Helpful?
1Thank Bezu F
Chuck_Kassim, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Bezu, Greetings from Hatten Hotel Melaka! Thank you for your review in the TripAdvisor and I am glad to know that you have enjoyed your recent trip to Malacca. I am glad to hear that you enjoyed our breakfast spread and would like to invite you to try our available lunch, hi-tea and dinner buffet the next time you...

Sale, Australia
Reviewed October 5, 2015

A good friendly and well managed hotel the moment I entered the hotel. The check in process was prompt and efficient. The room was spacious with all the modern amenities. The pool was good and well maintained. The hotel is located within the retail area which plenty of shopping centers, markets, bars and food outlets nearby. The only down side...

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Helpful?
Thank Tiger_from_Sale
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for your valuable comments and time taken to write about us in the TripAdvisor. It’s our mission to fulfil the needs of our guests and we are glad to hear that we were of friendly service to you. Every guest feedback is important to us and to further enhance on our...

Reviewed October 4, 2015 via mobile

Totally happy about the stay at hatten. It was my birthday trip and the hotel team know and surprise me with a birthday cake. The room is so spacious and nice. The breakfast have alot of variety and it was quite nice. The hotel is so convenient to shop around as it has a link bridge to the shopping mall...

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Helpful?
3Thank Alison L
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Alison, Greetings from Hatten Hotel Melaka! It’s indeed a pleasure to hear of your encouraging comments in the TripAdvisor and I am glad that you had a lovely birthday celebration with my team. Allow me again to wish you a Happy Belated Birthday again. Rest assured your comments are well noted on the soundproofing and these matters will be...

Son en Breugel, The Netherlands
Reviewed October 4, 2015

Rooms, bathrooms and pool area could definitely do with a bit of renovation. Location is esxellent, near malls and all the sightseeing highlights of Melaka. Staff at the front desk didn't speak English very well and forgot to mention a 700 Myr charge to my creditcard. Breakfast is very Asian oriented, europeans get stale bread and croissants.

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Helpful?
Thank kaatjedee
Chuck_Kassim, General Manager at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for staying with us and the time taken to share your stay experience with us in the TripAdvisor. I am glad to hear that you found our hotel to be convenient and well noted on your other feedback. Any unpleasant experience highlighted is taken into account and rest assured to be...

Kuala Lumpur, Malaysia
Reviewed October 3, 2015 via mobile

I am pleased with the check-in process as it was fast and the staff were helpful. The suite was clean and well organized. However, there is one shortfall of this hotel, which is the lift. There are 8 lifts including 2 lifts to carpark and the rest are to rooms. This hotel comprise of 22 floors which requires access card...

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Helpful?
Thank Bianca T
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Bianca, Greetings from Hatten Hotel Melaka! Thank you for staying with us and we appreciate your time taken to share your stay experience in the TripAdvisor. We are glad to hear that we have provided you with a warm and efficient service and well noted on your comment on the lifts. While we would have wished to have provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $48 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
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Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#8 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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Questions & Answers

Here's what travelers have asked, with answers from Hatten Hotel Melaka staff and other travelers.
35 questions
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Questions? Get answers from Hatten Hotel Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a higher level for better view of Bandar Melaka”
 of 5 bubbles Syafiqsaif, yesterday | Read review
“High floor with view”
 of 5 bubbles athc2013, 1 week ago | Read review
“Go for the premier rooms but at the back of the hotel not under the sky lounge as it can be noisy”
 of 5 bubbles Justpassingthrough50, 3 weeks ago | Read review
“have to request for sea view or road view”
 of 5 bubbles jaclyn516, 4 weeks ago | Read review
“Best View, Nice Swimming Pool, Near Town Area”
 of 5 bubbles norzulianaz, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question