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Hatten Hotel Melaka

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Hatten Hotel Melaka
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1,865 Reviews from our TripAdvisor Community

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Showing 1,757: English reviews
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 23, 2016

I stayed at this hotel on January 2nd. Upon arrival during that trip, the hotel had mixed up my booking. However, they upgraded my room the a junior suite. I let it go as there were heaps of people over the New Year's and the manager came out to apologise to me. I went back on the 21st of March,... More 

Helpful?
Thank celine_sernlin
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Celine_Semlin We totally understand the concerns you raised in your review on TripAdvisor. Your honesty is very much appreciated and we therefore apologise for the downsides mentioned. We have taken note of your comments, which will be brought to the attention of the team for detailing. Despite our shortcomings, we hope you have not totally mark us off your... More 

Singapore, Singapore
2 reviews
2 of 5 stars Reviewed March 22, 2016

Drove from Singapore to Melaka with a pre-booking of two rooms which were Suites. Upon arrival, was told that both rooms were twin rooms even though during the booking process, there was no mention the rooms being twin. Receptionist informed that they were unable to facilitate so you can imagine there was a furore. Finally the Manager in charge came... More 

Helpful?
Thank LocalLad72
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings from Hatten Hotel Melaka! We appreciate your review on TripAdvisor and would like to apologizse for any inconvenience caused during your stay with us. Every guest review is important to us and rest assured that we have taken note of your comments for further detailing. We thank you for your kind understanding and hope that this... More 

Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 22, 2016 via mobile

We were at a road trip and Hatten Hotel was our last stop. Staff were so friendly, and the service is pretty fast. Our room view was the pool. The room was clean and we'll designed. We were using the restaurant at level 19th as I think was the premium one. It has an amazing view. We saw the pool... More 

Helpful?
Thank Khaled I
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Khaled Greetings from Hatten Hotel Melaka! Thank you for your review on TripAdvisor and the time taken to share your views with us. We're glad to hear that you’ve enjoyed the amazing view of Melaka city from our hotel and that you’ve thoroughly enjoyed your stay here. Your kind compliments will be shared with the team to keep them... More 

Singapore, Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed March 21, 2016

Our first time stay at Hatten Hotel Melaka was good although I have to call the operator twice to get additional pillow and bath towel. The room & bath area is spacious and the view is quite alright. We are disappointed about the pool which is really small for such hotel size but it is not a big concern. We... More 

Helpful?
Thank andylee1969
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Andy Thank you for your kind review on TripAdvisor. We are glad to hear that you’ve enjoyed a satisfying stay despite some setbacks. We have taken note of your comment on our operator service and the team will be briefed to accord guests a quicker response. Thank you for your kind understanding. Do visit us again soon. Thank you.... More 

Kuala Lumpur, Malaysia
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 20, 2016 via mobile

Great rooms in a plush hotel. However, the best feature for this hotel would be their buffet breakfast. I really went gaga over the choices. Didn't really have time to explore the swimming pool sadly. Really recommended for any type of visit.

Helpful?
Thank mj18_12
HH_PublicRelations, Front Office Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings from Hatten Hotel Melaka! Thank you for your encouraging review on TripAdvisor. We are glad to hear that you enjoyed your stay and our breakfast. Do visit us again soon. Thank you and have a pleasant day. Kind Regards HH_PublicRelations Public Relations Manager More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 19, 2016 via mobile

If you love to do holiday shopping this hotel location awesome.. Its comfortable clean and new. Reasonable price too. Spread of buffet breakfast is good too the croissant is the best freshly baked in front of your eyes!

Helpful?
Thank Nina A
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Nina Greetings from Hatten Hotel Melaka! Thank you for your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us. Every guest feedback is important to us as we intend to maintain the utmost in quality service and facilities standards. We look forward to your next visit. Have a pleasant day ahead! Kind Regards... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed March 18, 2016 via mobile

I'm satisfied with the stay here. Luvs the air freshner at Hatten. No hassle chk in , great staff and room service. Great pool tho a bit crowded. Nice breakfast spread but can be better with nyonya kuehs tho. Maybe can alternate the menu with laksa instead of the fishball noodle soup. Easy access to shops and eateries.Will come again!

Helpful?
Thank Wati S
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Wati Greetings from Hatten Hotel Melaka! Thank you for your review on TripAdvisor and the time taken to share your views. We are glad to hear that our team has provided you with a warm welcome and good service. We look forward to your next visit and appreciate your feedback on our breakfast. We hope to see you at... More 

Kuala Lumpur, Malaysia
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 18, 2016 via mobile

I used to love this hotel until recently. The hotel can't cope when it's school holidays. The room is incomplete in terms of towels. The floor is not that clean and even asking for towel takes them quite Long. Breakfast is not good either when they placed us in the ballroom. It happens when the hotel is quite full. They... More 

Helpful?
Thank Samson O
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Samson Greetings from Hatten Hotel Melaka! We appreciate your review on TripAdvisor and we apologise for any inconvenience caused during your stay with us. We are sad to hear that the holiday crowd had somewhat marred your stay experience with us this time around. However, rest assured that we strive to provide all guests with an enjoyable stay and... More 

Tokyo Prefecture, Japan
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 18, 2016

The Hatten Hotel Melaka's building complex has some shopping as well as the reception on the ground floor, a fitness center and pool with a great view on the 12th floor, guest rooms on the higher floors as well as a huge restaurant for breakfast and a bar with live music and open air terrace. My room, a suite with... More 

Helpful?
Thank ItsATouristTrap
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings from Hatten Hotel Melaka! Thank you for your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us and found us conveniently located for your shopping needs. Your kind compliments will be shared with the team to keep them inspired. Thank you and do come again soon. Kind Regards HH_PublicRelations Public... More 

Singapore
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed March 18, 2016 via mobile

We booked this via agoda for a premier junior suite @ $225 for 2 nights. Could have gotten a slightly cheaper rate if we booked a few hours ago. We stayed at Hatten 2 yrs ago ( junior suite too) when it's fairly new. Nothing much has changed. + check in @ premium lounge is still that fast + friendly... More 

Helpful?
Thank icypen
HH_PublicRelations, Public Relations Manager at Hatten Hotel Melaka, responded to this review

Dear Icypen Greetings from Hatten Hotel Melaka! Thank you for your review on TripAdvisor. We are glad to know that this is your second visit to our hotel. Your feedback is important to us and therefore our team have been briefed on your comments on breakfast and room maintenance. We would like to apologise for any inconvenience caused and hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $55 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
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Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#7 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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