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Hatten Hotel Melaka

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Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000 Malaysia
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Traveler (2894)
Room & Suite (1103)
Dining (230)

About

#25 of 243 hotels in Melaka
Location
Cleanliness
Service
Value
Set in the heart of historical Melaka, Hatten Hotel’s prime location makes it conveniently accessible for both business and leisure travellers. With 704 spacious suites, a grand ballroom for up to 1000 persons and complete recreational facilities, Hatten Hotel offers you utmost comfort, style and convenience. Surrounded by historical landmarks, major shopping malls, dining & entertainment outlets and more, discover history and excitement literally just footsteps away.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Center with Internet Access
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Rooftop bar
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
Chinese, Malay
3154Reviews83Q+A100Room tips
Traveler rating
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Popular mentions
Hafizmoon wrote a review Apr 2021
Sekinchan, Malaysia16 contributions2 helpful votes
+1
Room given to me was very bad. So not a 5 Star service. Torn out duvet cover, dusty stand lamp, dirty mini fridge with previous guest cup in it. Lodged complaint but they didn’t resolve it. Maybe because I m nobody important. Will post on my YouTube channel next. It was very embarrassing and I will not recommend this place at all.
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Hatten Hotel Melaka, Other at Hatten Hotel Melaka
Responded Apr 18, 2021
Dear mmoon1991, Thank you for your feedback. We sincerely apologize for the unpleasant experience you encountered during your last stay with us. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon. Regards, The Administrator
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Misogit Lodge wrote a review Apr 2021
Kuala Lumpur, Malaysia7 contributions
well, its nice to stay in the hotel where you had very peaceful sleep. nice room and clean. i had found a dust somewhere but then it was normal when comes to dust. bundles of hotel i stay, dusty is HK enemy No 1. so i had no issues 😁 on that. just keep the staff momentum so that the standard would always there. keep it up
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Date of stay: June 2020Trip type: Traveled solo
1 Helpful vote
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Response from Hatten Hotel Melaka, Other at Hatten Hotel Melaka
Responded Apr 18, 2021
Dear misogitt, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Regards, The Administrator
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Neversayno wrote a review Apr 2021
Petaling Jaya, Malaysia12 contributions
Do not recommend this place. It might be ur nightmare , roaches found twice in one day. How the hell I manage to have a deep sleep ? Location wise is good. But hygiene definitely need to put more effort on.
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Date of stay: April 2021
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Response from Hatten Hotel Melaka, Other at Hatten Hotel Melaka
Responded Apr 18, 2021
Dear neversaydont, Thank you for your review. It is unfortunate that you had an unpleasant stay. We have taken note of your comments and immediate action has been taken to ensure this does not happen again. We hope to welcome you back on your next stay with us. Regards, The Administrator
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mushroom001 wrote a review Mar 2021
Puchong, Malaysia449 contributions73 helpful votes
+1
stayed using the Jom Melaka deals and it's hassle free. fast check in and out. we always love the food taste, be it food delivery, in room service or breakfast buffet. the large pool also a plus point. free parking provided using validated parking ticket.
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Date of stay: March 2021Trip type: Traveled with family
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Response from Hatten Hotel Melaka, Other at Hatten Hotel Melaka
Responded Apr 18, 2021
Dear mushroom001, Thank you for staying with us and sharing your valuable experience! We appreciate your kind feedback and look forward to seeing you again soon. Thank you and have a nice day! Regards, The Administrator
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Terry wrote a review Mar 2021
Kuala Lumpur, Malaysia4 contributions1 helpful vote
I have just have a short business trip to Melaka on 13/3/2021 to staying this Hatten hotel , I have a bad experience for breakfast in this hotel .. at 14/3/2021 , the staff was not wearing Mask when a lot of customer was there .. and also I will complain to Kementerian kesihatan malaysia (KKM) about this issue ... and the staff and having cough when he cleaning the table ... is very unsafe to staying this hotel !! When this covid pandemic time .... is also unhygienic when I saw the spoon inside the chili sauce plate ... no staff to settle this problem ... and also I saw the kitchen staff also no wearing mask and glove when they cooking the food !!!!
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Date of stay: March 2021Trip type: Traveled on business
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Response from Hatten Hotel Melaka, General Manager at Hatten Hotel Melaka
Responded Mar 23, 2021
Dear Valued Guest, Thank you for sharing your feedback with us. The safety and wellbeing of our guests is our utmost priority. Rest assured that your concerns have been shared with the F&B team and a thorough audit and retraining has been conducted to ensure all staff observe strict SOP whilst carrying out their daily work tasks. We look forward to creating a better experience for you during your next visit to Melaka.
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PRICE RANGE
$43 - $68 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
704
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Frequently Asked Questions about Hatten Hotel Melaka
Which popular attractions are close to Hatten Hotel Melaka?
Nearby attractions include St. Paul's Hill & Church (Bukit St. Paul) (0.3 miles), Malacca Heritage Centre (0.3 miles), and Malacca Sultanate Palace (0.3 miles).
What are some of the property amenities at Hatten Hotel Melaka?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hatten Hotel Melaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hatten Hotel Melaka?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hatten Hotel Melaka?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Hatten Hotel Melaka?
Conveniently located restaurants include Nadeje Cake House, Restoran Tong Sheng, and Nyonya Makko Restaurant.
Are there opportunities to exercise at Hatten Hotel Melaka?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hatten Hotel Melaka have an airport shuttle?
Yes, Hatten Hotel Melaka offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hatten Hotel Melaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Hatten Hotel Melaka offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hatten Hotel Melaka?
The staff speaks multiple languages, including Chinese and Malay.