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Bay Inn & Suites

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Bay Inn & Suites
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38 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Atlanta, Georgia
1 review
2 of 5 stars Reviewed July 18, 2016

We will never stay there ever again, or any Bay Inn. Not clean, Not friendly, (Manager was somewhat nice) No Wi-Fi, No vending machine that worked, and not even coffee in the am. Pool was not clear (green) and there were hand prints on the "outside" of our window. The shower door kept popping open, therefore water everywhere. No blow... More 

Helpful?
Thank doodlecraig3
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments about our well-regarded hotel here in Loxley. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to... More 

1 review
3 of 5 stars Reviewed July 14, 2016

This hotel was one of the only hotels available 7/2 and 7/3 and we were so appreciative just to have a place to sleep. The lady at check in that evening was very pleasant. The bedspreads were really old looking but clean. Room was clean. Behind the toilet in the bathroom was really rusty and not very clean looking. Heard... More 

Helpful?
Thank Bh102465
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us and that we met your short-term needs although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and... More 

Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 14, 2016

We were traveling across country, and late one evening we decided to stop and rest before moving along. Everything near was sold out, except this place. Rate was higher than the others we called, but it was our only option. Wifi didn't work (and no help from the front desk guy), beds are hard, pillows are hard and old, soaps... More 

Helpful?
Thank michaelsean63
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Travelers are raving about these Loxley hotels

Mobile, Alabama
1 review
1 of 5 stars Reviewed May 16, 2016

The owner some "patel" is stingy person. My 100 bugs stolen too.. its a private own property..they are like to rip peoples hard earn money. Do not stay! Beds are too high, brake fast is spoiled and expired

Helpful?
Thank zaqraja
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Enterprise, Alabama
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 10, 2016

There were stains on the pillowcases and sheets, we had to physically hunt someone at the front desk when we needed something and he was NOT friendly at all. Gave me a creepy feeling, like he was watching us or something. Left my 19 year old son at the room to get a shower while I had to run an... More 

Helpful?
Thank heavenboundpk
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience... More 

Loxley, Alabama
1 review
3 of 5 stars Reviewed February 8, 2016

Stayed one night..Checked in, room was clean. Had to shower and leave. Removed my wedding band and watch to shower. I wear a watch daily, so its a noticeable OCD affliction when I dont have it on. Back to story....Showered, left and noticed when i had driven a few miles down the road I had forgotten my watch. Too far... More 

Helpful?
Thank Jennifer R
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that you lost your watch while staying with us. We have not had a watch turned in to us in some time, so I do not believe it was left here. We take pride in offering great service and a great hotel experience and are often able to reunite people with... More 

Pisgah, Alabama
1 review
5 of 5 stars Reviewed December 19, 2015 via mobile

This was seriously the best hotel I've been to. The staff were extremely friendly, the food was great, and the room was so comfortable. It was like I was at home. I highly recommend this one. The staff are always working, but they always made time to help me with what ever.

Helpful?
Thank Sidney G
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words and for being among our many satisfied guests here in Loxley. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy... More 

Fairhope, Alabama
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 1, 2015

There was a stain on the carpet in our room when we arrived, and the manager Sam tried to charge us for cleaning it. A charge for an extra night showed up on my card one week after we left, and Sam claimed I called and authorized it. During our stay he changed the rates, & made our stay very... More 

Helpful?
3 Thank gypsy965
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. I apologize if there was any confusion related to pricing. I assume this was corrected long ago. If not, contact me directly at the hotel for a quick resolution. We take real pride in this hotel and believe that pride shows... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 18, 2015

We had a reservation for July 25, received a confirmation number when I made our reservation. Got to the hotel and they had given our room to someone else. Talked to the Assistant Manager Chip, he was incredibly rude, didn't care that I had a confirmation. I called back the following Monday to speak with someone else. Talked to the... More 

Helpful?
3 Thank Denise H
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. If we let you down, I apologize. We have taken note of these... More 

Foley, Alabama, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

We decided to try this hotel even though previous guest gave it several bad reviews. We have now been back on two separate occasions for a total of 3 nights. There have been no issues whatsoever.the rooms are clean, a/c is awesome and the staff was better than most chain name hotels. We definitely recommend this place for anyone looking... More 

Helpful?
Thank Deborah N
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would recommend our Loxley hotel to others, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
Official Description (provided by the hotel)
Brand New Hotel in Loxley, Alabama; rooms, suites, and extended stay apartments available. Amenities include continental breakfast, exercise room, guest laundry, outdoor pool, 32" LCD HD TV with 4 HBO and 4 ESPN channels, Wireless, LAN, and hotspots for internet access. Rooms have irons, iron boards, coffee makers, microwave, and refrigerator. ... more   less 

Additional Information about Bay Inn & Suites

Address: 29550 County Road 49, Loxley, AL 36551-2600
Location: United States > Alabama > Loxley
Number of rooms: 60
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