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Bay Inn & Suites

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06/11/2017 06/12/2017
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Longview, Texas
Reviewed 3 days ago NEWvia mobile

Totally Unprofessional - WHATEVER YOU DO - DON'T STAY HERE!!! My crew had reservations for 3 rooms with 2 queen beds in each. We arrived and found 1 room available (which had NOT BEEN CLEANED) and no other rooms available. Yet there were only 3 vehicles in the parking lot????? HOW DO YOU SPELL CLOSED FOR BUSINESS? ??

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Helpful?
Thank DrJimDoster
Reviewed March 28, 2017

Needed a room with pet accommodations and it was late. Needed to spend 2 days in the area. Suite had no refrigerator, no microwave, wifi like old dial up, analog TV with horrible reception. Insufficient towels for 2. "Boss" parked his truck and trailer in front partially blocking the porte cochere. All for 99.00 a night ;-) Not coming back.

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Helpful?
Thank Rinaldi M
Reviewed November 11, 2016

Checked into our room. Sheets were covered with hair, stained, very thin and worn, and had holes in them. The sheets were stamped as saying "Isle of Capris Casino", so these were second hand sheets. Also, the lock on the door was broken but Teresa from the front desk told me that it would be okay to stay in that...

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Helpful?
Thank Joyce R
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Atlanta, Georgia
Reviewed July 18, 2016

We will never stay there ever again, or any Bay Inn. Not clean, Not friendly, (Manager was somewhat nice) No Wi-Fi, No vending machine that worked, and not even coffee in the am. Pool was not clear (green) and there were hand prints on the "outside" of our window. The shower door kept popping open, therefore water everywhere. No blow...

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Helpful?
Thank doodlecraig3
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments about our well-regarded hotel here in Loxley. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to...

Reviewed July 14, 2016

This hotel was one of the only hotels available 7/2 and 7/3 and we were so appreciative just to have a place to sleep. The lady at check in that evening was very pleasant. The bedspreads were really old looking but clean. Room was clean. Behind the toilet in the bathroom was really rusty and not very clean looking. Heard...

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Helpful?
Thank Bh102465
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us and that we met your short-term needs although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and...

Tampa, Florida
Reviewed July 14, 2016

We were traveling across country, and late one evening we decided to stop and rest before moving along. Everything near was sold out, except this place. Rate was higher than the others we called, but it was our only option. Wifi didn't work (and no help from the front desk guy), beds are hard, pillows are hard and old, soaps...

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Helpful?
Thank michaelsean63
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Mobile, Alabama
Reviewed May 16, 2016

The owner some "patel" is stingy person. My 100 bugs stolen too.. its a private own property..they are like to rip peoples hard earn money. Do not stay! Beds are too high, brake fast is spoiled and expired

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Helpful?
Thank zaqraja
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the...

Enterprise, Alabama
Reviewed May 10, 2016

There were stains on the pillowcases and sheets, we had to physically hunt someone at the front desk when we needed something and he was NOT friendly at all. Gave me a creepy feeling, like he was watching us or something. Left my 19 year old son at the room to get a shower while I had to run an...

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Helpful?
1Thank heavenboundpk
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience...

Loxley, Alabama
Reviewed February 8, 2016

Stayed one night..Checked in, room was clean. Had to shower and leave. Removed my wedding band and watch to shower. I wear a watch daily, so its a noticeable OCD affliction when I dont have it on. Back to story....Showered, left and noticed when i had driven a few miles down the road I had forgotten my watch. Too far...

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Helpful?
1Thank Jennifer R
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that you lost your watch while staying with us. We have not had a watch turned in to us in some time, so I do not believe it was left here. We take pride in offering great service and a great hotel experience and are often able to reunite people with...

Pisgah, Alabama
Reviewed December 19, 2015 via mobile

This was seriously the best hotel I've been to. The staff were extremely friendly, the food was great, and the room was so comfortable. It was like I was at home. I highly recommend this one. The staff are always working, but they always made time to help me with what ever.

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Helpful?
Thank Sidney G
BayInnSuitesLoxley, Webmaster at Bay Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words and for being among our many satisfied guests here in Loxley. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Brand New Hotel in Loxley, Alabama; rooms, suites, and extended stay apartments available. Amenities include continental breakfast, exercise room, guest laundry, outdoor pool, 32" LCD HD TV with 4 HBO and 4 ESPN channels, Wireless, LAN, and hotspots for internet access. Rooms have irons, iron boards, coffee makers, microwave, and refrigerator. ... more   less 

Additional Information about Bay Inn & Suites

Address: 29550 County Road 49, Loxley, AL 36551-2600
Location: United States > Alabama > Loxley
Number of rooms: 60
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Questions & Answers

Here's what travelers have asked, with answers from Bay Inn & Suites staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go elsewhere.”
791rinaldim, Mar 28, 2017 | Read review
“Save your money, and stay somewhere safe, clean and honest!!!”
heavenboundpk, May 10, 2016 | Read review
“Can you be for certain that your room doesnt have guest, when youve stepped out?”
jenniferrP2229GC, Feb 8, 2016 | Read review
“go somewhere else!”
FishinGary, Apr 22, 2015 | Read review
“Check everything before you choose a room.”
tanyab639, Jun 11, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question