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Comfort Inn & Suites

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Comfort Inn & Suites
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Atlanta, Georgia
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay at this property. The hotel was clean and the staff was nice. We were in town for a wedding and this property was convenient to the venue as well as the interstate. The kids enjoyed the pool.

Helpful?
Thank snmattox
Nashville
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016

The hotel was nice and the rooms were clean. The breakfast was OK, nothing to write home about. The negatives were that the elevator was not working and the refrigerator did not cool properly. It drove me a little crazy that the housekeeping staff took my conditioner (from another hotel chain) and tossed it. I don't understand that at all.... More 

Helpful?
Thank Susan P
Vee F, Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us. Our apologies that the elevator was not working....It's still in the process of being built and we anticipate the completion to be within the next month or so. I'm not sure as to why the housekeeper discarded of your shampoo from another chain either unless it was partially used & they just... More 

Tulsa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 23, 2016

After I checked out and got my credit card bill, I was charged an additional 200.00 dollars. When I called the hotel, I was told it was for smoking in my room. The only problem with that, is neither of us that stayed there smoke. The manager told me she remembered it, and that her housekeeper came and got her... More 

Helpful?
1 Thank terrymel918
Vee F, Manager at Comfort Inn & Suites, responded to this review

As always, we appreciate all of our guests feedback because it is a way for us to improve our service for the next, but for someone to say that I or our property "scammed" them is preposterous! We have just completely redone our hotel and changed to an all non-smoking property. We would like for all of our guests to... More 

Travelers are raving about these Leeds hotels

Sapulpa, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 21, 2016

We checked in late one night, slept and took showers the next morning and then checked out. When we received our credit card statement, we were charged an additional $200.00 for smoking penalty. WE DON'T SMOKE!!!! I called the hotel and the manager claimed that housekeeping came to her and when she and the housekeeper came back to the room,... More 

Helpful?
1 Thank Cynthia R
Vee F, Manager at Comfort Inn & Suites, responded to this review

As always, we appreciate all of our guests feedback because it is a way for us to improve our service for the next, but for someone to say that I or our property "scammed" them is preposterous! We have just completely redone our hotel and changed to an all non-smoking property. We would like for all of our guests to... More 

Hartford, Wisconsin
Level Contributor
57 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 15, 2016

The breakfast was disgusting, old food and stale bread. Coffee also was bad. The room was ok but not anything great. Bed was comfortable and clean sheets and towels. Fine for a quick stop for a night.

Helpful?
1 Thank BSParanormal1
Vee F, Manager at Comfort Inn & Suites, responded to this review

Thank you for your feedback! We will definitely use your response to work harder on improving things to make them better for an overall great guest experience. We do hope you will give us another chance to show you how great we can be! More 

1 review
4 of 5 stars Reviewed December 23, 2015 via mobile

Front desk person was kind and sweet. Room and bathroom very clean. Only weird thing is no elevator that I could see and had to go up stairs to the second floor with bags. The ice machine was broken on the 2nd floor so had to use the one on the first floor. Other than those minor things the stay... More 

Helpful?
Thank Jennifer P
Vee F, Manager at Comfort Inn & Suites, responded to this review

Thank you for your feedback. Our apologies for the inconvenience of the ice machine and the elevator. Things happen here just as they do anywhere else and always when you least expect them to. A new elevator is in the works and almost complete. I'm sure a lot of our guests will be happy when it is. More 

Palatka, FL
Level Contributor
192 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed October 15, 2015

I normally have our whole trip planned, including reservations for every night but bad weather on the east coast cause a total disruption of those plans and left us picking out hotels as each day came to a close. This hotel staff was amazing! From my first phone call to see if rooms were available,we were welcomed with smiles, joy... More 

Helpful?
Thank gogators52
Vee F, Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words! We appreciate your feedback. We definitely try our best to make sure we excel from start to finish and it pleases me to know that we achieved that with you. Next time you are ever in the area and need a place to stay, give us a call or stop in and we will... More 

Gastonia, North Carolina
Level Contributor
7 reviews
4 of 5 stars Reviewed August 20, 2015 via mobile

Check in was typical southern friendly. The room was mostly clean. One of the beds had a stain on the sheet(yuck), but I just used the other bed. As others have indicated, the bathroom fan is loud. Kind of annoying (76dB-geek alert). Breakfast was average fare for a hotel. Parking lot is well lit. Had a good, quiet night overall,... More 

Helpful?
Thank JR-NC700
Vee F, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us. Our apologies for the stained sheets on one of your beds; an oversight in our housekeeping department which was addressed. Please make sure to address any issues you may have to the front desk at check-in/check out so that the matter can be addressed to the appropriate department as soon as possible... More 

Tulsa, Oklahoma
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 12, 2015

The number one thing for me when I stay somewhere is quiet, this was. It also has to be comfortable and affordable, this was. Free breakfast is always a plus. Bigger bathroom is also plus. The only negative is the hotel has no elevator and we stayed on the second floor. Also the loud fan in the bathroom is on... More 

Helpful?
Thank Andy C
Vee F, Manager at Comfort Inn & Suites, responded to this review

Glad that your were able to enjoy a restful nights stay. We are working to take care of some of the issues that you mentioned to make everyone's experience more enjoyable! We do hope that you choose to stay with us again in the future. More 

Mt Airy NC
Level Contributor
401 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed May 20, 2015

We were visiting family in the area and were glad to stay in a clean, reasonably priced location. There was ample parking that was well lit. Breakfast was available but Krispy Kreme doughnut called out "Hot and Ready",

Helpful?
Thank Gina S
Vee F, Front Office Manager at Comfort Inn & Suites, responded to this review

We are glad that your stay was well worth it for you and your family and that everything was to your liking. We hope to see you again if ever in the area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Comfort Inn & Suites

Address: 1951 Village Drive, Leeds, AL 35094
Location: United States > Alabama > Leeds
Price Range: $79 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 45
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Also Known As:
Leeds Comfort Inn
Comfort Inn Leeds
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