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Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Tampa Bay
Reviewed 2 weeks ago via mobile

Nice size, clean room. Large bathroom. I enjoyed the gym after a long drive. Great selection of snacks and frozen meals in the vending area. Jackie was very friendly at check in. Easy access to the interstate.

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Helpful?
Thank Knfunnsun
Reviewed 3 weeks ago

I was able to get the rate of $79.99 a night through entertainment membership card. It almost appeared they hotel put me in the worst room and floor due to the rate. The front desk staff was very friendly but the room was sub par there was a leak on that floor heavy duty fans were on the whole time...

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Helpful?
Thank shanithap
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear shanithap, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to read that you have regarded our friendly staff. However, we are truly sorry if the quality of room received did not live up to your...

Incline Village, Nevada
Reviewed 3 weeks ago via mobile

The location is in a hill, at night very hard to find. Parking seems adequate but the lot is a bit dark. Upon entering, the young man at the reception desk was professional. Polite and friendly. Throughout my stay I watched him address the patrons by name. He made it a good stay. The rooms are spacious, clean and with...

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Helpful?
Thank Edward S
Columbus, Mississippi
Reviewed October 16, 2016

We stayed only one night (10/14/2016 in Rm 421) so this review is based on the brevity of that stay. We arrived late and staff was AWESOME. She made my night by informing us that there was a late check out special going on so while hubs went to work I could sleep in till noon if it pleased me!...

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Helpful?
Thank Pik6y
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am pleased that you enjoyed your stay with us. We are in the process of renovation and expect to complete it in the next six months.

Greenfield, Indiana
Reviewed October 2, 2016 via mobile

I frequently visit the Birmingham area. Usually stay at the Holliday Inn Airport, but pass they are under major construction. THE HOLLIDAY INN EXPRESS IS JUST 5 MIN EAST OF THE AIRPORT. Wow words cannot describe how happy I was to stay here. Shannice was wonderful and fun to talk to during check in. No problems what so ever.

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Helpful?
Thank Carhauler123
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed your stay at our hotel. I was especially glad to read that you had a speedy and efficient check-in. Our main concern is for all our guests to have a welcoming stay and I...

Dallas, Texas, United States
Reviewed September 13, 2016

With a trailer light malfunction on our way from Dallas to Knoxville, we needed a pet-friendly hotel and found this Holiday Inn Express. Called and confirmed that they did indeed allow pets (hate that they charge an extra $35 for this accommodation). The parking lot was a bit tight for a turnaround with the trailer and it's up a steep...

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Helpful?
Thank Liz K
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We apologize for the problems you encountered during your stay here but are glad you found our staff friendly. Thank you for your review and please return again the next time you are in our area.

Smyrna, Georgia
Reviewed September 5, 2016

My sister and I were driving back from the western US on our way back to North Carolina when we stopped in the Birmingham area for the night. We stayed at the Holiday Inn Express. Out of the three nights we stopped, this as the best hotel we stayed at. It was clean with no bed bugs. The room comes...

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Helpful?
Thank Dez P
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for choosing our hotel and we are glad you enjoyed your stay. Thank you for your good review and if you are every in our area again please stay here with us.

Springfield, Virginia
Reviewed August 28, 2016

We've stayed here a couple of times and found the rooms to be clean and up to standard. This particular hotel is pet friendly which is a plus for us. Be careful of getting a room too close to the outside door though as it can be loud with folks coming and going.

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Helpful?
Thank j p
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for returning to stay here and for your good review. Please come back the next time you visit our area.

Reviewed August 12, 2016 via mobile

I was visiting Irondale, Alabama because my husband had to do testing for the University of Alabama hospital on the kidney transplant list. The phenomenal experience here can not compare to some of the other hotel chains I've stayed.

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Thank Latoyea B
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We hope everything went well with your husband. Thank you for taking the time to give us here at the Holiday Inn Express Hotel and Suites such a good review.

Reviewed August 2, 2016 via mobile

We checked in and they put us on the first floor both rooms that they attempted to check us in to have leaks in the ceiling and the room smelled damp and musty and like a moldy leaky basement. they moved us to the third floor only to find that all the rooms are musty and damp. when you walk...

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Helpful?
Thank Zmonsta
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 811 Old Grants Mill Rd, Irondale, AL 35210
Location: United States > Alabama > Irondale
Price Range: $96 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel and Suites staff and other travelers.
2 questions
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Raymond, Maine
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you don't need to use the slow elevator.”
 of 5 bubbles LizK655, Sep 13, 2016 | Read review
“Highest floor less noise”
 of 5 bubbles KizieC, Jul 23, 2016 | Read review
“easy on/off I20”
 of 5 bubbles kathyj256, Jun 28, 2016 | Read review
“use the floors and not the 1st floor, a little noisey with the coming and going”
 of 5 bubbles aberts2015, Jun 15, 2016 | Read review
“The Wifi was horrible! Don't even try to use it!!”
 of 5 bubbles DeniseA72, Oct 26, 2015 | Read review
5 of 5
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