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Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
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114 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Dallas, Texas, United States
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

With a trailer light malfunction on our way from Dallas to Knoxville, we needed a pet-friendly hotel and found this Holiday Inn Express. Called and confirmed that they did indeed allow pets (hate that they charge an extra $35 for this accommodation). The parking lot was a bit tight for a turnaround with the trailer and it's up a steep... More 

Helpful?
Thank Liz K
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We apologize for the problems you encountered during your stay here but are glad you found our staff friendly. Thank you for your review and please return again the next time you are in our area. More 

Smyrna, Georgia
Level Contributor
227 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My sister and I were driving back from the western US on our way back to North Carolina when we stopped in the Birmingham area for the night. We stayed at the Holiday Inn Express. Out of the three nights we stopped, this as the best hotel we stayed at. It was clean with no bed bugs. The room comes... More 

Helpful?
Thank Dez P
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for choosing our hotel and we are glad you enjoyed your stay. Thank you for your good review and if you are every in our area again please stay here with us. More 

Springfield, Virginia
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here a couple of times and found the rooms to be clean and up to standard. This particular hotel is pet friendly which is a plus for us. Be careful of getting a room too close to the outside door though as it can be loud with folks coming and going.

Helpful?
Thank j p
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for returning to stay here and for your good review. Please come back the next time you visit our area. More 

1 review
5 of 5 stars Reviewed August 12, 2016 via mobile

I was visiting Irondale, Alabama because my husband had to do testing for the University of Alabama hospital on the kidney transplant list. The phenomenal experience here can not compare to some of the other hotel chains I've stayed.

Helpful?
Thank Latoyea B
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We hope everything went well with your husband. Thank you for taking the time to give us here at the Holiday Inn Express Hotel and Suites such a good review. More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 2, 2016 via mobile

We checked in and they put us on the first floor both rooms that they attempted to check us in to have leaks in the ceiling and the room smelled damp and musty and like a moldy leaky basement. they moved us to the third floor only to find that all the rooms are musty and damp. when you walk... More 

Helpful?
Thank Zmonsta
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very... More 

Montgomery, Alabama
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2016

Great spot to stay WITH FAMILY AND FRIENDS.The hotel is right off of I-20 and very close to I 459.Great shopping and many areas for entertainment close by.The new drive in theater in Leeds is the reason we were there.It is a pet friendly hotel and the staff is very friendly.I would reciommend it to family or friends for sure.

Helpful?
Thank CHAMP3
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you all chose our hotel for your fun time at the drive-in. Thank you for your good review of our hotel the Holiday Inn Express Hotel and Suites and we hope you come back again soon. More 

Fayetteville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 23, 2016

First of all although we booked the hotel we were quoted $85/night on third party website booking.com but were charged an extra 10% without notice until checkout that morning. When I inquired about the charge I was told that its privately owned and Holiday Inn Express allows for each owner to charge this extra fee..not cool Upon arrival there were... More 

Helpful?
1 Thank Nita W
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your comments about our hotel on Trip Advisor. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this is not typical of the high standards we strive to maintain. We hope that you will allow us... More 

Bowdon, Georgia
2 reviews
2 of 5 stars Reviewed July 19, 2016

Overall stay experience was bad. Hallways, elevators and room itself was not very clean. Parking was very limited and hardly any lights for the parking lot worked, very dark parking lot location. WOULD NOT FEEL SAFE FOR A LADY TRAVELING ALONE!!!!! Breakfast was not very fresh and hotel staff that I encountered was not very nice either. WOULD NOT RECOMMEND... More 

Helpful?
Thank hunly31
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your comments about our hotel on Trip Advisor. We are very sorry for the fact that you did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this is not typical... More 

Dallas, Texas, United States
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

Hoped for some separation from the fold out sleeper chair but it's all just one big room. That is the skinniest fold out chair/bed I've ever seen but the teenager reported it was better than the floor. Queens were comfortable enough. Had to ask for more towels as it only had three sets and we were 4. Little kuerig with... More 

Helpful?
1 Thank Becki S
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for letting us know you enjoyed staying here with us and we hope you return the next time you are in our area. Thank you for your good review. More 

Seattle, Washington
Level Contributor
24 reviews
15 hotel reviews
5 of 5 stars Reviewed June 28, 2016

stayed for one night. Nice room and bed was comfortable. Hotel offered breakfast which was good. staff was very friendly and helpful. There were many stores/restaurants nearby. close to Birmingham. would stay again

Helpful?
Thank Kathy J
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you enjoyed your room and your breakfast. Thank you for your good review of our hotel the Holiday Inn Express Hotel and Suites. We look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 811 Old Grants Mill Rd, Irondale, AL 35210-1233
Location: United States > Alabama > Irondale
Price Range: $99 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
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