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What’s funny is that the hotel knows how terrible their WiFi is and does nothing about it. You have to reconnect every night after it kicks you off, and it’ll kick you off at random points. There are plenty of cheaper hotels with internet that...More
Thank Stephen K
Response from Kevin H, Manager at Quality Inn & Suites HuntsvilleResponded August 6, 2018
I want to first thank you for your review on our hotel. We use these as tools and eyes for things we sometimes don't see or experience. I apologise for the problem with wifi. I will discussing it with the General Manager and...More
Room & hotel were pretty clean. The 1st room they put us in on the 3rd floor had a horrible smoke smell from someone smoking in a non smoking room. We asked to be moved so the 2nd room on the 3rd floor had bad...More
Response from Kevin H, Manager at Quality Inn & Suites HuntsvilleResponded August 1, 2018
First, thank you for taking the time and writing a review for our hotel. This is a great learning tool for the hotel. We will look at this together and see where we can improve and solve problems. I am sorry it took...More
My family and I stayed at this hotel for one night. We arrived in Huntsville late after a long days drive and had to book a hotel last minute. I did not have a chance to read the reviews on this hotel but I really...More
1 Thank Stephanie F
Response from Kevin H, Manager at Quality Inn & Suites HuntsvilleResponded July 18, 2018
First, let me thank you for taking time to write a review on our hotel. I understand your experience at our hotel was not quite good. As you know, we use these as our eyes on the hotel and tools to help teach...More
Room was quiet and comfortable, worth the money.
Towels were disgusting and needed replaced. I went through 3 of them to find one that didnt have stains on them.
Work out room was adequate for most needs, pool water level was well below standard level,...More
Thank Kevin M
Response from Kevin H, Manager at Quality Inn & Suites HuntsvilleResponded July 10, 2018
First, of all let me thank you for writing a review about our hotel. I am sorry for the inconvenience you had with your stay. As you know, my eyes can't be every where 24 hours a day. Therefore, these reviews are used...More
This is a nice, lean and updated hotel. The breakfast was great with egg casserole and hash browns. Pastry selection was ok. The desk staff was grumpy but the breakfast lady was very nice and bubbly. Would definitely stay again.More
1 Thank Marion M
Response from Kevin H, Manager at Quality Inn & Suites HuntsvilleResponded March 17, 2018
First, let me thank you for taking the time out of your busy schedule to write a review for our hotel. As you know our eyes can not be there 24/7 as we would like, this is our way of seeing our business...More