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Quality Inn & Suites Huntsville

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Quality Inn & Suites Huntsville
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175 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Pensacola, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was okay, not bad. One of drawbacks, the restroom was not as clean as it could have been. However the staff was courteous and the owner was a pretty nice guy. The food in the morning was pretty good. Overall, I would say it was somewhere between average and good. I would stay there again.

Helpful?
Thank antoniot276
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Antonio, I want to thank you for taking the time to write a review for our hotel. As you know it is impossible for managers to see everything that goes on in the hotel, so we rely on the eyes of our guest. It is our guest satisfaction that we are striving for. I apologize for the issue that... More 

Florida
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Stayed one night while visiting friends from the area. Great location, safe and easy to find. Our room was very clean and quiet. Front desk staff were very pleasant. Close to shopping and dining venues. Only downfall was that the elevator stopped working. Would definitely stay here again.

Helpful?
Thank Jimayers
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Jimayers, I want to thank you for your recent review of our hotel. It is important that guest like you let us know what is going on in the hotel since we can not be there every minute of the day. I do want to apologize for the issue that you had and thank you for the other things... More 

Level Contributor
9 reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms were clean, breakfast was decent (hot, cold, and waffle options). Hotel was quiet, staff was friendly. Pool looked good, but didn't go in. The only downside was the one elevator was broken the night before and the day we checked out, so had to take the stairs with luggage. Thankfully there are only 3 floors, so it wasn't too... More 

Helpful?
Thank Kim B
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Kim, Thank you for taking the time to write a review for our hotel. As a manager, we can not be every where and see everything. As a guest see things is what we depend on to help improve and train employees at the hotel. I am glad things look good. I also apologize for the elevator being broke... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

For the price, not bad. Pros: good price, good location, comfortable beds, clean room, ok free breakfast, friendly staff, easy check in. Cons: odd smell in the hallway sorta like cigarette smoke but not exactly, mini-fridge in room did not keep things cool, tiny swimming pool, elevator was out of order. Overall, would probably stay again.

Helpful?
Thank Carly R
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Carly: Thank you for taking the time to write a review for our hotel. I know our guest are busy with things going on and for you to take the time to write a review means a lot to us. We are grateful for the great things you said. However, we must apologize for the issues you experienced while... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed June 19, 2016 via mobile

Rooms were clean. We stayed in room 304 which was at the back of the building so it was quieter and further from the main road. The beds were very firm...a little too firm for my liking but my husband and kids liked it. The breakfast was typical...eggs, sausage patties, biscuits, gravy, cereal, etc. The pool area is nice but... More 

Helpful?
Thank Melissa M
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

First let me thank you for taking the time to write a review for our hotel. It is important that we see things from a guest point of view. This helps us learn what areas we need to improve and teach our employees on. We appreciate the wonderful things you wrote and will be sharing with the team here at... More 

Orlando, Florida
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 9, 2016 via mobile

This hotel was very clean and tidy. The sheets smelled clean, however they did have small stains on them. The bathroom was impacted, almost sparkled! But the towels were also stained. The staff isn't very friendly, they are people of VERY FEW words. If they didn't have to talk to you, they wouldn't. The pool area was clean, and they... More 

Helpful?
Thank Darlene D
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Darlene, Thank you for taking the time to write a review for our hotel. We do appreciate the things you said about the cleanliness and appearance of the hotel. As you know we don't see everything we need to so that is why these reviews are important to us. I will share this with the staff and look at... More 

Coden, Alabama
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 8, 2016

This establishment, formerly a Best Western and now a Quality Inn, is centrally located on (just off) a main drag (Hwy 72) and is very convenient (walking distance) to several excellent restaurants and possibly the best priced gas in town, and is only several short blocks from a hige mall. Best of all, while the predecessor provided a very good... More 

Helpful?
Thank Louis B
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Louis: Thank you for taking the time to share your stay with us and what you thought about our hotel. I will be sharing with the team to ensure all the great things you said about us. We appreciate you again for the review. We also hope you will be coming back to stay with us soon. Kevin Hudson... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 13, 2016 via mobile

We came up here for a funeral and had a rough time starting at check-in. I told the lady that I had a reservation and told her my name. She looked at the computer for a bit, then told me I didn't have one. I showed her my paperwork with the online reciept and she then tried to tell me... More 

Helpful?
Thank Jennifer F
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Jennifer: First, we want to thank you for taking the time to write a review for our hotel. We want to apologize for your stay being not as you expected at such a sad time. As you know, managers cant be there every hour so we depend on the eyes of our guest to notify us with things in... More 

Mobile
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 28, 2016

I decided to stay at this property because it was pet friendly. I usually prefer to stay in Comfort Inn Suites properties but they are not pet friendly. I am currently in my room as I write this review. I normally wait until the conclusion of my stay to write my reviews but I could not wait for this one.... More 

Helpful?
Thank Cheryl N
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Cheryl N: First, let us thank you for taking the time and reviewing our hotel. Which you said some great things about it. We are sorry that you did have the problems you had. We will use these reviews to be our eyes for the hotel to make sure all guest needs are being met. I will get this... More 

Knoxville, Tennessee, United States
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 21, 2016 via mobile

Everything seemed very clean and well kept. Bathroom was very clean, love the shower head. Bed was nice and we'll made, the problem came in when I turned the sheets down, there was quite a bit of hair in the sheets in the lower leg area, it looked really bad.... I slept on top of the top sheet. Breakfast was... More 

Helpful?
Thank Jeff W
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Jeff: First, let us thank you for the time you took to review our hotel. As managers we can not be everywhere all the time so we count on the eyes of our guest. We want to apologize for your stay. I will hand this to the proper department heads and insure that this does not happen again and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Huntsville

Address: 6200 Torok Circle, Huntsville, AL 35806 (Formerly BEST WESTERN PLUS Rocket City Inn & Suites)
Location: United States > Alabama > Huntsville
Price Range: $68 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Huntsville 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Huntsville
Huntsville Best Western
Hotel Style:
#4 Best Value Hotel in Huntsville
#11 Romantic Hotel in Huntsville
#20 Business Hotel in Huntsville
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