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Holiday Inn Birmingham-Hoover

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Holiday Inn Birmingham-Hoover
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228 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Birmingham-Hoover
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Showing 227: English reviews
Texas
Reviewed June 5, 2015

On a roadtrip to DC, made an unplanned stop in Hoover for the night. This hotel is in a very nice area with many good restaurant options around. The guy working the front desk that night didn't seem very happy to see us, but helped us nonetheless. We got to our room and none of the lights worked. After inquiring...

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Helpful?
Thank layinwien
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much. I am so glad we were able to provide a brief oasis on your way to Washington DC. Thank you for choosing the Holiday Inn Hoover and we hope to see you again real soon.

Niceville, Florida, United States
Reviewed May 26, 2015

Stayed at the hotel 3 days/nights. The front desk staff was unfriendly but did their job. No one said anything other than a 'script' welcome... I've stayed at this hotel several times and this is not the personnel that usually works the check in desk. As I departed, one young lady at the desk said "good morning" and was pleasant...rest...

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Helpful?
Thank Nancy D
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Nancy I want to start by saying thank you for staying at the Holiday Inn and I am extremely sorry that our staff let you down. At the Holiday Inn in Hoover we want each and every guest to be treated with friendly customer service that is the hallmark of the Holiday Inn brand. I have sent a copy of...

Atlanta, Georgia
Reviewed May 26, 2015 via mobile

The good: - hotel is in a great location - rooms are nice,clean, comfortable and roomy - public areas of hotel nice The bad: -not impressed with the food offered at the hotel - you must drive to get food The ugly: - one of the worst customer service staff I have ever experienced at a hotel - I was...

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Helpful?
Thank ddmullis
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for choosing the Holiday Inn for your recent trip to the area. I am very sorry for the level of customer service you experienced. I can assure you that this is taken very seriously by me and will be forwarding your review to our department heads to used to retrain our staff on providing the level of service...

Nashville, Tennessee
Reviewed May 24, 2015 via mobile

This is a good hotel. Not amazing, but nothing wrong with it either. The service was good, the hotel is clean. Good location. Pool is small and breakfast is not complimentary. I would stay again but probably look elsewhere first to see if I could find better.

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Helpful?
Thank beachkeg
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much for choosing the Holiday Inn Hoover and for the kind words. I am very happy that you were able to spend a relaxing evening during your travels. Thank you again and we hope to see you the next stop you are traveling through Hoover.

Nashville, Tennessee
Reviewed May 20, 2015

Typical Holiday Inn - typical of the renovated ones. Very nice rooms, great beds, bad gyms (equipment is home grade, not commercial grade). Also, no individual TV on the gym equipment so you have to arch your head up and to the side to watch. Internet slow. After 10 or so failed HI breakfast (they're equally bad everywhere), I no...

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Helpful?
Thank TravelManSouth
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much TravelMan. We are excited to announce that our fitness center will be getting an upgrade real soon that will include tvs on each piece of equipment. We hope to see you at the Holiday Inn Hoover again real soon.

alabama
Reviewed May 15, 2015

Recently visited the area on business and had a very pleasant stay at the Holiday Inn. The room was clean and had everything needed for a comfortable nights stay. The restaurant/bar downstairs is convenient and the food/service is wonderful. I will definitely be back if in the area and recommend that others do the same.

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Helpful?
Thank deefrombama
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much. We all kow how stressful traveling for business can be and I am very happy that we were able to provide a comfortable relaxing location for you to be able to refresh and reenergize for your next day. We hope to see you at the Holiday Inn Hoover again real soon.

Ardmore, Tennessee, United States
Reviewed May 5, 2015

Our stay was for my husband's birthday weekend. The staff was excellent and very helpful. Always quick with a solution to our problems, which were few. The indoor pool was quite cool but children seemed to enjoy it. Very quiet and the bed was comfortable. The breakfast was included with our room, but wasn't for others. Quite frankly could have...

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Helpful?
Thank Paulette M
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much Paulette. I am so happy that our staff was able to take care of you during your recent stay with us. More so I am very happy that our staff was able to meet any problems with a quick solution. Thank you for choosing the Holiday Inn in Hoover and we hope to see you the...

Atlanta, Georgia
Reviewed May 4, 2015

I've since come back to staying at Holiday Inn's when there is not my normal chain property available. The new brand is refreshing, the rooms are clean, and the bar is helpful after a long day of meetings. If you are in the area, you can't go wrong at this hotel.

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Helpful?
Thank MisterOXAtl
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you MisterOXAtl for your kind words. I agree that the new branding of the Holiday Inn is a long way from your grandfather's Holiday Inn. I am very happy that you found our proprty up to date and fresh. Especially happy that you were able to enjoy our bar after a long hard day. Thank you again and we...

Reviewed April 26, 2015

I was staying here for two weeks on a business trip. I have to say that most of the staff I dealt with were excellent and did their best to help out and make my stay as comfortable as possible. The bed was very comfortable, the bathroom was very clean and the bar was great. The downsides were only minor:...

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Helpful?
1Thank Kev W
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for your kind words regarding your recent trip to the area. I am glad that we were able to address the problems you experienced but I am sorry that you had them happen at all. I am glad you were able to enjoy your long stay with us and we hope to see you again the next time...

Bartlett, Illinois, United States
Reviewed April 6, 2015

I experienced an outstanding stay at this Holiday Inn, it was truly pleasurable and exceeded the standards that I look for in hotels. However, the differentiating factor was Ms. Kelsey Jones. Her personality and enthusiasm in her position was truly appreciated, her interaction with all of the guests set the stage for an enjoyable evening everyone. The next morning we...

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Helpful?
3Thank Grandmaofmultiples
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Wow, Thank you very much for your kind words regarding your recent stay with us. I am so happy that we were able to meet and even possibly exceed your expectations. I could not agree more that Kelsey is an asset to our team. I will make sure to pass on the praise you have given her. Thank you and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a visit at our 112 new appointed hotel in suburban Hoover, Alabama, close to Riverchase Galleria, one of the largest shopping malls in the Southeast. Enjoy a convenient yet quiet location in Riverchase, a planned business and condominium community on the I-65 corridor to Birmingham, close to corporate offices such as Baxter and Blue Cross Blue Shield. Golfers can choose from a variety of Birmingham courses including Oxmoor, a 54-hole championship caliber course on the Robert Trent Jones Trail. Bring the kids to Alabama Splash Adventures, a family-oriented theme park west of Birmingham. Visit Barber Motorsports, home of North American Porsche Driving School and Barber Vintage Motorcross Museum. All our rooms feature microwaves, refridgerators and coffee makers, WiFi, and flat-screen TVs with premium cable and HD. Refresh in the indoor swimming pool or enjoy a workout in the fitness center. We offer a full service restaurant and bar with daily specials. Need meeting space? we have over 3000 square feet of flexiable meeting space for accomodate any size group. ... more   less 

Additional Information about Holiday Inn Birmingham-Hoover

Address: 2901 John Hawkins Pkwy, Hoover, AL 35244-1095
Location: United States > Alabama > Hoover
Price Range: $86 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham-Hoover 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Birmingham-Hoover Hotel Hoover
Hotel Style:
#2 Green Hotel in Hoover
#2 Romantic Hotel in Hoover
#3 Family Hotel in Hoover
#5 Business Hotel in Hoover
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Birmingham-Hoover staff and other travelers.
3 questions
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3 months ago
Georgetown, Texas
4 months ago
San Antonio
over a year ago

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Questions? Get answers from Holiday Inn Birmingham-Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor, overlooking lake”
 of 5 bubbles tracesings, Jan 26, 2017 | Read review
“My room faced a wooded area on the back end of the property. It was quiet.”
 of 5 bubbles 974toma, Sep 14, 2016 | Read review
“Each room has a mini fridge”
 of 5 bubbles yvonne070216, Jul 6, 2016 | Read review
“5th floor suite was large and roomy but dirty carpet”
 of 5 bubbles PlainjaneAlabama, May 25, 2016 | Read review
“I've never had a bad room here!”
 of 5 bubbles CarolV35, Feb 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question