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BEST WESTERN on the Beach

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337 East Beach Blvd., PO Box 481, Gulf Shores, AL 36542-6505
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937 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Level Contributor
10 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel is a little pricey however the location is worth it. The kitchenette in our room was great, but the house keeping staff was lacking in cleaning our room, taking out the trash, and even bringing us towels. Which we had to go down to the front desk to find. Beach access was great.

Helpful?
Thank Samantha W
Colorado
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This motel is right on the beach. It is walking distance to entertainment and shopping. We LOVED the balcony at sunset time. Be aware that unlike most Best Westerns, this one does not include a free breakfast. We had one minor issue, and that was at check-in. We arrived late after a long drive that included car trouble. When we... More 

Helpful?
Thank Cobblestones2003
Gadsden, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We arrived 2 hours early, our room was ready and we were offered NO early check in fee. The employees were very accommodating, pleasant, and professional. Our room was fantastic, we were on the 6th floor with an ocean view which was beautiful. I highly recommend this hotel experience for your next trip to Panama City Beach Florida.

Review collected in partnership with Best Western

Helpful?
Thank Malanie M
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and the staff was very friendly. We really enjoyed our stay. I wish the pool was bigger. It had a rock waterfall that would have been beautiful if the waterfall was actually working. The kids loved it, but the pool again was just so small.

Review collected in partnership with Best Western

Helpful?
Thank terryhE2068YD
Caulfield
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband, cousin and I stayed here for vacation. Pros: Great customer service from front desk staff (especially Heather). When we accidentally booked our room through a hotel booking site instead of the hotel website, Heather gave us great advice on how to fix the problem and then gave us a discount on our room to compensate our trouble even... More 

Helpful?
Thank Michelle J
Savannah, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

Enjoying my stay! Great place! Older but clean and comfy! Thanks Heather for helping us move to a room with a kitchenette! You were so polite, courteous, and accommodating! Great view! Everyone is so friendly- front desk, restaurant staff, housekeeping, even guests! I'll be back! 7/16/16

Helpful?
Thank Rap H
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The property is a little dated but the staff is awesome, from the front desk to the maintenance man, very friendly and helpful. I had a problem with the sink in the room draining, maintenance was there within 5 minutes to fix it. I would definitely stay here again.

Helpful?
Thank davidtx85
Florence, Alabama
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This BW needs to be redone. We stayed 5 nights at an average of 300 a night. Which was too much in my opinion. The maids cleaned our room each day but we had to ask and it was hard to communicate because they spoke very little English. They tried and I give them credit for that. Our room had... More 

Helpful?
Thank Debbie S
Cedar Park, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The location of this hotel is GREAT, right on the beach, but the hotel and rooms are shabby. The pool has a water fall that does not work. There is no free breakfast. The maid did not clean the room after being asked to come back.

Review collected in partnership with Best Western

Helpful?
1 Thank Curtis M
1 review
1 of 5 stars Reviewed 1 week ago

On June 26, 2016, we checked into the hotel, though had multiple issues with the cleanliness of the room (specifically wet sludge on the bathroom floor and multiple areas in the bathroom with hair, including the bathtub and the floor, as well as dusty/dirty walls, corners, and carpet in the room). This was in addition to cigarette butts in the... More 

Helpful?
Thank Pascha S
Questions? Get answers from hotel staff and past guests. Ask a question

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View from Room (21)
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Pool/Beach Area (46)
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Beach (39)
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Indoor Heated Pool (19)
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King Ocean Front Room with Fridge and Microwave (23)
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Pool (23)
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The Hotel (70)
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Two Queen Ocean Front Room with Fridge and Microwave (22)
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Two Queen Ocean Front Room with Kitchenette (22)
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Two Queen Street View Room with Kitchenette (22)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access

Additional Information about BEST WESTERN on the Beach

Address: 337 East Beach Blvd., PO Box 481, Gulf Shores, AL 36542-6505
Location: United States > Alabama > Gulf Shores
Price Range: $162 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN on the Beach 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western On The Beach Hotel Gulf Shores
Gulf Shores Best Western
Best Western Gulf Shores
Hotel Style:
#1 On the Beach Hotel in Gulf Shores
#3 Romantic Hotel in Gulf Shores
#5 Family Hotel in Gulf Shores
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