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7/30/2017 7/31/2017
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    Phoenix All Suites Hotel West

    533 W Beach Blvd, Gulf Shores, AL 36542-6435
    Hotel website
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    7/30/2017 7/31/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Gulf ShoresSee available hotels in Gulf Shores
    Traveler (46)
    Room & Suite (23)
    Pool & Beach (10)
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    Overview
    • Excellent49%
    • Very good26%
    • Average16%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “bunk beds” (50 reviews)
    “full kitchen” (29 reviews)
    “half bath” (9 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair access
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Offers from Phoenix All Suites Hotel West
    Offers & Announcements: 💯Big Beach Savings🏄
    Hotel deals
    Best Western On The Beach
    1,171 reviews
    #3 of 24 hotels in Gulf Shores
     
    Staybridge Suites Gulf Shores
    346 reviews
    #1 of 24 hotels in Gulf Shores
     
    Holiday Inn Express Hotel & Suites Gulf Shores
    232 reviews
    #9 of 24 hotels in Gulf Shores
     
    Hampton Inn Gulf Shores
    218 reviews
    #2 of 24 hotels in Gulf Shores
     
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    Write a Review
    Reviews (641)
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    There are newer reviews for Phoenix All Suites Hotel West
    See the most recent reviews

    31 - 35 of 640 reviews

    Reviewed 3 weeks ago

    The hotel was big,comfortable, and clean...... They are directly on the beach. I loved the view from the deck.... The people that work there are nice.... We had an super, awesome, amazing, trip and the hotel was one of the best.

    Review collected in partnership with this hotel
    Thank tneal2017
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 2 weeks ago

    We are so glad that your first trip to Gulf Shores was great! Thank you so much for the five star review. We look forward to welcoming you again soon!

    Reviewed 3 weeks ago

    Thank you to Phoenix All Suites Hotel for making our stay a memorable and hassle free! The staff was very courteous and helpful! Convenient to the beach and beautiful rooms to stay and relax in! Thank you!!

    Review collected in partnership with this hotel
    Thank donnabX5019NE
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 3 weeks ago

    Thank you very much for the 5 star review! We are excited that we were able to provide such a memorable stay, and that our staff could accommodate you well. We can not wait to see you back soon!

    Reviewed 3 weeks ago

    Everything was great the room was nice just one thing the people at the check in desk could have been a little nicer!!!! Oh and pool was not cleaned every day therefore it was full of sand!!! But we would definitely stay here again.More

    Review collected in partnership with this hotel
    Thank sandythomas041
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 3 weeks ago

    Thank you very much for the 5 star review! We are very pleased to hear that you enjoyed the room, and that it accommodated you well. Thank you for your input on the front desk staff, and the cleanliness of the pool. We apologize that...More

    Reviewed 3 weeks ago via mobile

    Pleasantly surprised with my trip. The room was as described with a great view of the beach from my balcony. Staff was very nice and everything we could need was provided in the room. The bunk beds were a little small, but perfect for little...More

    Thank Erwizard
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 3 weeks ago

    Thank you very much for the 5 star review! We are so glad to hear that we could accommodate your entire family, and that everything could be provided for you in the room. Most importantly, we are thrilled to hear that Tropical Storm Cindy could...More

    Reviewed 4 weeks ago

    I would not even sit on the furniture at all. The couch was the worst. It had stains all over it. We was there for 5 days and never had anyone come in and clean or replenish our towels or anything. Would not recommend this...More

    Review collected in partnership with this hotel
    Thank TABATHA I
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel WestResponded 2 weeks ago

    TABATHA I: I am sorry to learn that housekeeping did not provide any daily touch ups for you. There must have been some confusion and I do apologize. The lobby desk is open 24 hours and day and certainly could have assisted in alerting housekeeping....More

    Best Western On The Beach
    1,171 reviews
    #3 of 24 hotels in Gulf Shores
     
    Staybridge Suites Gulf Shores
    346 reviews
    #1 of 24 hotels in Gulf Shores
     
    Holiday Inn Express Hotel & Suites Gulf Shores
    232 reviews
    #9 of 24 hotels in Gulf Shores
     
    Hampton Inn Gulf Shores
    218 reviews
    #2 of 24 hotels in Gulf Shores
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Hotel Style
    • #2 On the Beach Hotel in Gulf Shores
    • Room types
    • Suites ,
    • Kitchenette ,
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Location
    • United States >
    • Alabama >
    • Gulf Shores
    • Also Known As
    • Phoenix Hotel Gulf Shores ,
    • Phoenix Hotel West
    Add Photo Photos
    Traveler (46)
    Room & Suite (23)
    Pool & Beach (10)
    Hotel & Grounds (29)
    Bathroom (1)
    Nearby
    Sponsored by:
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    50 reviews
    .13 miles away
     
    Seacrest
    19 reviews
    .97 miles away
     
    Shoreline Towers
    20 reviews
    1.08 miles away
     
    Best Western On The Beach
    1,171 reviews
    .88 miles away
     
    Nearby Restaurants
    Flip Flop Deli Shop
    333 reviews
    .07 miles away
    Crico's Pizza & Subs
    476 reviews
    .60 miles away
    Bahama Bobs Beach Side Cafe
    1,524 reviews
    .04 miles away
    Original Oyster House
    2,115 reviews
    .76 miles away
    Nearby Attractions
    Gulf Shores Public Beach
    189 reviews
    .46 miles away
    National Shrimp Festival - Alabama
    16 reviews
    .52 miles away
    The Happy Shak
    5 reviews
    .67 miles away
    Ike's Beach Service
    232 reviews
    .27 miles away
    Ask a question
    Questions & Answers
    Jenni9779
    July 19, 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Smoking is not allowed on the balconies or public space. Ask the front desk for the smoking permitted area. There is a company that rents beach chairs or you are welcome to bring your own. The hotel will provide and... More
    0
    Votes
    Jenni9779
    July 19, 2017|
    Answer Show all 2 answers
    Response from JanetBrettRobinson | Property representative |
    There are beach chairs that you can rent through an independent company or you can also bring your own. The weather is beautiful today ....come see us soon.
    0
    Votes
    Beffany11987
    July 17, 2017|
    Answer Show all 2 answers
    Response from Virginia R | Reviewed this property |
    Never used wi-fi. Used cell phone.
    0
    Votes
    Room Tips
    "We could hear rumbling in the walls it might be the pipes"
    Read review
    "Needs new furniture. The couch had stains all over it. It was very nasty."
    Read review
    "Good for the money. Close to the beach. Elevators were extremely slow. Some staff was not as friendly as..."
    Read review
    "Very accepatable, although the above comments should include difficult use of TV control and no directions or..."
    Read review
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