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Phoenix All Suites Hotel

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Traveler (75)
Room & Suite (245)
Pool & Beach (117)
Overview
  • Excellent40%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible5%
Travelers talk about
“pink pony pub”(40 reviews)
“bunk beds”(39 reviews)
“slow elevator”(8 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
3 Star accommodation
All hotel details
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Reviews (737)
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737 results
Traveler rating
279
223
118
73
44
Traveler type
Time of year
LanguageEnglish
279
223
118
73
44
Show reviews that mention
All reviewspink pony pubbunk bedsslow elevatorhave stayed here several timeswithin walking distancefull kitchenbrett robinsonpublic beachsleeper sofasmall poolperfect locationdefinitely stay here againthe room was nicecoffee potbedroom condoparking lotgreat vacation
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1 - 5 of 737 reviews
Reviewed 3 weeks ago via mobile

We recently stayed for one night after getting in for vacation a day early. The location is great....right on the beach, in walking distance of several popular restaurants and shopping, with free parking. However, we experienced A LOT of issues. The sheets were simply sitting...More

Thank LMS0305
Reviewed 3 weeks ago

This property is very convenient to beach, restaurants and shopping. The only drawback was the single, slow elevator. Independent vendors provide two beach chairs and an umbrella for $35/day (cash or credit card) - multi-day discounts available.

Review collected in partnership with this hotel
Thank JJIIMMWWRRIIGGHHTT
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 3 weeks ago

Thank you for the fantastic review!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to update and enhance our property!!! Thanks again for being our guests!! We hope to see you again soon!!!

Reviewed 3 weeks ago

We travel to the panhandle several times a year and got into town a day early. We booked at this Phoenix for a one night stay as my parents are snow birds and book through Brett Robinson at Phoenix IV for months during the winter...More

Review collected in partnership with this hotel
Thank lburden702018
Reviewed 4 weeks ago

Spent the week of July 4th here. Upon arrival we learned that our room was given to someone else. Which after a major upset was given back to us room #410. Hotel security is a joke. Night of July 4th, there were young adults all...More

Review collected in partnership with this hotel
Thank flipfl0ps50
Response from Vicki C, Guest Relations Manager at Phoenix All Suites HotelResponded 4 weeks ago

Thank you for reviewing your stay. Unlike other Phoenix properties are hotel amenities are smaller than the condominiums. I will forward your review to the property manager so that she may address the security issues you mentioned with the staff. We rely upon the feedback...More

Reviewed 4 weeks ago

Great place to stay right on the beach! Rooms were spacious with everything we needed! The staff was super friendly and always accommodating! We will most definitely be back! Close to events, restaurants and shopping!

Review collected in partnership with this hotel
Thank 736kimberly1968
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 4 weeks ago

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed the spaciousness of your condo as well as the hospitality of our staff!!! Thanks again for being our guests!! We hope to see you again soon!!!

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Wheelchair access
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
$138 - $327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
$138 - $327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveler (75)
Room & Suite (245)
Pool & Beach (117)
Dining (4)
Amenities (13)
Family and Play Areas (2)
Questions & Answers
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Tonyandmag
November 14, 2017|
Answer
Response from Marie R | Reviewed this property |
Honestly I’m not truly sure, but the room that we had was a beach front suite, which are the units along the back side of the condo facing the beach. I believe the beach pano suites are the units located at each 4 corners of... More
0
Votes
Blake M
June 19, 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
no, I am sorry but there is not a basketball goal at Phoenix All Suites.
0
Votes
Msmissylou
June 22, 2016|
AnswerShow all 4 answers
Response from JanetBrettRobinson | Property representative |
No, I am sorry but pets are not allowed. There are many kennels in the area that guests use while staying at the beach.
0
Votes
Room Tips
"Stay on lowest floor and utilize stairs. Bring your own coffee and filters."
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"Keep your shoes on at all times and don't be in a hurry for the elevators."
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"Everything was perfect."
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"Rooms were fine as always. The elevators have got to be fixed !!!!"
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