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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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203 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

First time we stayed at a Holiday Inn Express and was pleasantly surprised with the room. It was large enough, well decorated, clean, and quiet. Breakfast was adequate. For the price we will stay again.

Helpful?
Thank Art D
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager More 

St. Louis, Missouri
Level Contributor
145 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Know the rating does not seem to match the title. I have come to expect more from Holiday Inn. I believe they tried to revamp their reputation a few years ago and they had. New hotels, new color scheme and such. The problem is that many owners stop there. They do not do regular maintenance. They do not clean the... More 

Helpful?
Thank moore1200
Perth, Australia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

As others have said this hotel is not near the beach and is too for to walk to the beach. The price is a lot more competitive than the beach front hotels. The rooms were large and free parking was a plus. However we had a few issues- the most important one was no safety deposit box, The in house... More 

Helpful?
Thank October201059
Nixa, Missouri
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Room was decent, and service was average. However, upon check-in I was given a password for Wi-Fi. The Holiday Inn WiFi rarely showed up in my available list and when it did, it said poor connection and would work for a few seconds and then disappear. Not to mention that it said not secure and there was no password required.... More 

Helpful?
Thank kbrazilebsb
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear kbrazilebsb, Thank you for your comments about your recent visit to our hotel . We sincerely apologize for the inconvenience that you have experienced during your stay due to the condition of your room and the service . Be assured that we will take care of this problems. We hope to see you soon again welcoming you to offer... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved this hotel!! It was only a mile away from the beach. The front desk was amazing. The breakfast was okay wished they had different items each day. If we ever come back we will definitely be back to this hotel

Helpful?
Thank Sara M
New Orleans, Louisiana
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We absolutely loved our stay at Holiday Inn Express Hotel & Suites in Gulf Shores. Though not directly on the beach, it's just a short drive away and very reasonably priced. We had a party of four, so we went with a Suite and paid $175 a night on Labor Day Weekend. It's not a large hotel, but it has... More 

Helpful?
Thank Trisha T
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Trisha T, Thank you so much for the kind review! We are glad that our hotel lived up to your standards, and that we were able to accommodate you with your late checkout needs. We are pleased to hear that you had a great start to your day with our wonderful breakfast, and had a wonderful stay. Please come back... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016 via mobile

The room was very nice and the amenities were great. The continental breakfast was a hot buffet and it was delicious. However, we were sent to the wrong room twice. We had two kids under the age of five and they were ready for a bath and nap after being on the beach all day. The manager on duty was... More 

Helpful?
1 Thank Samantha J
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Samantha J, We apologize that we fell short of your service expectations, and that you were sent to the wrong room. I will speak with my management and front desk team and remind them that guest satisfaction and guest comfort are our main goals. We hope that you will give us another chance if you are in the Gulf Shores... More 

Lake Charles, Louisiana
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 22, 2016

If you are looking to stay in Gulf Shores - but not on the beach - this is the place. My son & I stayed here mid-week on a business trip. The hotel staff was very friendly and helpful. The rooms were very clean - although there were small stains on the carpet. Beds are very firm but I still... More 

Helpful?
Thank hutchins2016
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for choosing to stay with us on your business trip! I am glad to here that our staff here was friendly and helpful. We hope that in the future you will stay with us again! Warm Regards, Alexander L. General Manager Holiday Inn Express More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

This was our first time visiting the GulfShores and staying at this Hotel as we had friends stay there amonth before us and was please with it so we decided to stay here for our family vacation , we stay here for 5 nights we were very pleased with the service and staff was great and of course the daily... More 

Helpful?
Thank Jennifer H
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Jennifer H, Thank you for choosing our hotel for your vacation here in Gulf Shores! I am pleased to hear that you had a great stay with us, and appreciate that you plan on visiting us again in the future! We take great pride in our hotel, and are happy to see that it had a positive impact on you... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed August 16, 2016 via mobile

My family and I stayed at this hotel for two nights. The staff were very helpful and the breakfast was pretty good. This location wasn't the nicest or cleanest Holiday Inn Express I have stayed at. The hotel is pretty close to the public beach.

Helpful?
Thank Cary S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Cary S, Thank you for choosing our property for your vacation here in Gulf Shores. We are happy to hear that our staff was helpful, and you had a nice breakfast experience. We are committed to keeping a clean hotel, and we are sorry that we fell short of that goal. If you are ever in the area again,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Location: United States > Alabama > Gulf Shores
Price Range: $81 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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