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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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197 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Level Contributor
11 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

The room was very nice and the amenities were great. The continental breakfast was a hot buffet and it was delicious. However, we were sent to the wrong room twice. We had two kids under the age of five and they were ready for a bath and nap after being on the beach all day. The manager on duty was... More 

Helpful?
Thank Samantha J
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Samantha J, We apologize that we fell short of your service expectations, and that you were sent to the wrong room. I will speak with my management and front desk team and remind them that guest satisfaction and guest comfort are our main goals. We hope that you will give us another chance if you are in the Gulf Shores... More 

Lake Charles, Louisiana
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

If you are looking to stay in Gulf Shores - but not on the beach - this is the place. My son & I stayed here mid-week on a business trip. The hotel staff was very friendly and helpful. The rooms were very clean - although there were small stains on the carpet. Beds are very firm but I still... More 

Helpful?
Thank hutchins2016
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for choosing to stay with us on your business trip! I am glad to here that our staff here was friendly and helpful. We hope that in the future you will stay with us again! Warm Regards, Alexander L. General Manager Holiday Inn Express More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first time visiting the GulfShores and staying at this Hotel as we had friends stay there amonth before us and was please with it so we decided to stay here for our family vacation , we stay here for 5 nights we were very pleased with the service and staff was great and of course the daily... More 

Helpful?
Thank Jennifer H
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Jennifer H, Thank you for choosing our hotel for your vacation here in Gulf Shores! I am pleased to hear that you had a great stay with us, and appreciate that you plan on visiting us again in the future! We take great pride in our hotel, and are happy to see that it had a positive impact on you... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed at this hotel for two nights. The staff were very helpful and the breakfast was pretty good. This location wasn't the nicest or cleanest Holiday Inn Express I have stayed at. The hotel is pretty close to the public beach.

Helpful?
Thank Cary S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Cary S, Thank you for choosing our property for your vacation here in Gulf Shores. We are happy to hear that our staff was helpful, and you had a nice breakfast experience. We are committed to keeping a clean hotel, and we are sorry that we fell short of that goal. If you are ever in the area again,... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Reserved the Executive Suite with a King Bed...Nice spacious room with two tv's, couch, fridge, microwave and desk. Have to say the room was really nice. Big enough for my wife, 2kids (3 &1) and myself. Would definitely come back!

Helpful?
Thank Brandon B
Pensacola, Florida
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We haven't stayed at a Holiday Inn in a few years due to the declining condition of most of the properties but this hotel was a shining example of quality and "getting a big bang for your buck"! Nice, clean, updated rooms, and a very friendly, accommodating staff. Would definitely stay here again the next time we go to The... More 

Helpful?
Thank MotleyTraveler
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice place. Close to the beach. I would stay here again. The room was very clean. The personnel was very friendly. The breakfast in the morning was very good. They had a lot to choose from. There were pancakes eggs sausage, cereal, juice, coffee. Pretty much a full buffet breakfast.

Helpful?
Thank andy9_24_11
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

rented this hotel with my parents a few years ago. now i had to come back with my boys at this same hotel because it was amazing. friendly staff. easy access to the beach and other places. great rooms.

Helpful?
Thank Amanda L
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago via mobile

Floors (carpet) were awful.. Room was $350. Expected a nice hotel for this amount of money.. Drive on past people! Outdated.. Uncomfortable..& Old... And window units.. Was very disappointed for the amount of money.. 😩 the couch was outdated and dirty.

Helpful?
1 Thank Jeannie C
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Hello Jeannie C, We appreciate your review of our hotel but were very sad to hear we did not live up to your expectations and want to apologize for that. I will be meeting with the Housekeeping and Maintenance staff and will discuss your review with them to ensure we are targeting the carpets and couches more frequently. I want... More 

1 review
5 of 5 stars Reviewed July 23, 2016 via mobile

Absolutely no complaints! Super close to the beach and really nice rooms! The room was clean and better than expected based off pictures from the website. Seemed to be a lot of families during our stay so the noise level was low. Breakfast options were limited but still really good.

Helpful?
Thank Kelley N
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Location: United States > Alabama > Gulf Shores
Price Range: $87 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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