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Holiday Inn Express Fultondale

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Holiday Inn Express Fultondale
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Memphis, Tennessee
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Dirty floors in the 4 rooms we had. There was black gunk in corners that I wiped up with a tissue), hair on towels , carpet was dirty throughout . One room had mismatched furniture , draperies and chairs in disrepair. Our reservation ( made verbally over phone several days in advance) was wrong . We asked for connecting rooms... More 

Helpful?
Thank LeeAnneCrisp
1006ann, General Manager at Holiday Inn Express Fultondale, responded to this review

Hello Ms. Crisp, I want to apologize to you for letting your down during your stay. We do realize that there are certain areas that need work here at our property. We are currently in the stages on taking bids for ALL new renovations. Dirty floors, hair, etc. is not acceptable in any way. With the hotel being as old... More 

La Grange Park, Illinois
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were traveling to Florida and stopped here as long drive, 11 hours. The place was very nice and the staffers here were all professional and clean cut. They up graded us into a suite due to IHG club members and anyone should go for this. The deals I get at any of their chain hotels are awesome and even... More 

Helpful?
Thank MillerTyme2
1006ann, Manager at Holiday Inn Express Fultondale, responded to this review

Dear Great Stayer: We are so glad your enjoyed your stay with us. 11 hours is a long way to travel in one day. The staff does a great job on giving upgrades to our Priority Club Member's, we like taking care of those that take care of us. If your ever in our area again we hope that you... More 

Belleville, Illinois
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

This was an ok hotel for the price point. The rooms are in need of a major remodel. The office chair in our room was torn up. The tile and grout was cracking in the bathroom as well as the frame around the mirror. I can live with all that though. The bathroom and beds were fresh and clean. The... More 

Helpful?
Thank sunandfun31
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2016

This hotel is an older place that was another hotel chain before Holiday Inn Express took over. The age shows, in bad ways. The carpet in the room feels damp and there was a bit of a mildew smell. There was rust on the drain in the sink and many tiles in the bathroom were cracked or broken. The beds... More 

Helpful?
Thank Mancie B
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Mancie B, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We greatly appreciate your kind words regarding our staff and we're glad you enjoyed the breakfast. We have taken note of your comments regarding the carpet and... More 

Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 14, 2016

rooms were clean and nice sized, mattress was comfy, pillows were comfy the bathroom was clean and a nice size. loved in the in room keurig coffee maker, breakfast was good. they had a good selection- sausage, biscuits, gravy, bagels, toast, pancakes, cereal and more

Helpful?
Thank justAkyGirl
1 review
1 of 5 stars Reviewed May 9, 2016 via mobile

Stayed for one night on the way to Florida... First they charge more in person than if you book with the app. After we left we found out ( check your back statement) that they booked us for an extra night at an even higher rate! This was a month and a half ago. The manager Ann, a most useless... More 

Helpful?
Thank G B
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear G B, Thank you so much for sharing your experience with our hotel. I would like to apologize for the billing issues you had with the property. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond at your soonest... More 

Travelers are raving about these Fultondale hotels

Orlando, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed April 21, 2016

On 21 April 2016 my husband travelled from Orlando, Florida to Fultondale, Alabama with a group and when they tried to check into the hotel (Holiday Inn Express) they did not have any of their reserved rooms available. The group was told the rooms were given away on the morning of 21 April 2016 so they had to go to... More 

Helpful?
1 Thank DailaJ
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear DailaJ, Thank you for taking the time to write a review of your recent stay. It is regrettable to know that you did not fully enjoy your experience with us. Please allow me to apologize for any inconvenience you may have experienced. I would like to have the opportunity to make it up to you. I have sent you... More 

Morton, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 4, 2016

Stayed here one night on our way to FL. Easy access from interstate. Front desk was very friendly and helpful. Check-in was quick. Rooms were clean and quiet. Breakfast in morning was good - love the cinnamon rolls.

Helpful?
Thank la_will74
Ingersoll, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed March 30, 2016

When we checked in we were told a double room was not available. We agreed that a king bed + pullout couch would do for us and our 2 grandsons. At bedtime the boys discovered there were no linens for the couch. We went to the front desk and asked for bed linens and were given 3 sheets, but no... More 

Helpful?
Thank mayberry2016
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear mayberry2016, Thank you for your review regarding your recent stay at Holiday Inn Express & Suites Fultondale, AL. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Hanna City, Illinois
Level Contributor
134 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 28, 2016

We stopped here on a Friday night on our way to Florida. I had made our reservations prior to our trip, which turned out to be a good idea. The front desk person came out while we were unloading our car, to make sure we had reservations because they were sold out for the night. She was very helpful and... More 

Helpful?
Thank HockeyParent13
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear HockeyParent13, Thank you very much for taking the time to share your experience with us. We are happy to hear that you that you appreciated our location and the cleanliness of our rooms. It is also nice that you have found our hotel staff to be helpful. We will share your comments with the rest of the team to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/Beach Area (1)
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Dining (5)
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Business Center/Function Rooms (1)
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Other (4)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Fultondale, Alabama. This hotel is located north of Birmingham off of I-65 at Exit 267. Our hotel provides a traveler with a modern, fresh, clean and upscale atmosphere, excellent location and services that you need, such as: in-room high speed internet access at no cost, complimentary continental breakfast bar,now including hot breakfast items, outdoor swimming pool, meeting room, free local calls, and daily newspaper. The hotel is located adjacent to restaurants like Outback Steakhouse, O'Charleys, Doodles and fast food restaurant. We are also within 10 minutes from downtown Birmingham or the Birmingham Airport. Legion Field is 8 miles from the hotel. Southeastern Trucking, Thompson Tractor, Altec, Apac, Alabama Power and Burlington Northern Railroad are just a few of the companies within minutes of the hotel. ... more   less 

Additional Information about Holiday Inn Express Fultondale

Address: 1733 Fulton Rd, Fultondale, AL 35068-1669
Location: United States > Alabama > Fultondale
Price Range: $116 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Fultondale 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Fultondale Hotel Fultondale
Holiday Inn Fultondale
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