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Upon check in, I was "greeted" (and I use that term loosely) by a tiny blonde who was very rude and unwelcoming. She didn't say hello or anything, she just had a terrible attitude and should not be the face of any persons hotel. So..she...More
We booked this hotel through Booking.com and tried to call the hotel 3 times to confirm and nobody answered. When we
arrived we had to wait 10 minutes to get checked in because nobody was at the desk only to be told that we had...More
Booked a room with a king bed an was put in a room with two full beds. Very limited breakfast options, nothing hot. Ice machine barely worked. Staff was friendly. Nice pool. Great location, but if you aren't paying attention you will miss the turn...More
Thank Andrew L
Response from Conrad R, General Manager at Riviera InnResponded July 6, 2018
Thank you for your time and staying with us here at Riviera Inn. We apologize that you did not get the room that you booked. We do hear time to time that guest book a certain room and the third parties send the wrong information...More
At first glance the place looks very well maintained. On a closer look it would look better if they painted the roof of the Inn, the sun is really fading it but generally the area looks clean. The check in is at 2:00pm and there...More
This hotel is a gem! Very clean rooms and at a great price. The pool was nice and clean. Two restaurants almost in their parking lot, very close to many more and 20 minutes from Gulf Shores beach. Close to Lamberts and Lulus restaurant's too.