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Bay Inn & Suites Foley

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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Reviewed July 20, 2012

We checked in and realized we has no bath towels....I reported it to front desk. After about 20 min, no bath towels. My husband then went down to front desk and found the clerk outside smoking...when he confronted him about the towels, the clerks response was "o I got u on a list.". REALLY, it's 11:30pm and u have me...

Thank Nattgirl
Reviewed July 19, 2012

We went to check in at 3:30 but no one was at the desk. Following their written notice at the desk, we used the phone to call for desk assistance. After hearing seven times that "your call is being transferred to the operator" the desk clerk answered the portable phone as he came through the door. When we got to...

1Thank sdnasca
Reviewed July 12, 2012 via mobile

I checked in with my family the room was dirty they moved me to another room it was worse. I went back to the front desk to get my money back . I refused to subject my family to that . The owner gave all of my money back except 10 dollars said it was a charge for my child...

Thank cherrish
Reviewed May 1, 2012 via mobile

I had to call police department to find some one to check out

1Thank cherrish
New Port Richey, Florida
Reviewed August 20, 2011

I read some of the other reviews and after staying in the hotel, I am not sure what the other reviewers are talking about. The hotel is very clean, updated, convienient, and the staff went out of their way to get us extra towels, coffee, directions, and all that we needed. The beds were very comfortable, and nothing was broken...

2Thank Mike S
Jackson, Mississippi
Reviewed July 26, 2011

I stayed in the Loxley Bay Inn & Suites a few months ago and had an excellence experience. I was sad that I did not get the same experience in the Foley one. My reasons: -The staff was not helpful. The desk manager knew nothing of customer service skills and really seemed to hate his job. He was rude on...

Thank teamleader43833
Birmingham, Alabama
Reviewed July 21, 2011

Booked a room online, but hotel had no record of it. From the reviews here, it was probably for the best. Hotel front desk was not helpful. Will not consdier them in the future.

Thank timwillin
Reviewed July 20, 2011

Booked this hotel because everything else in the area was full. It didn't take me long to figure out why they had vacancies. Check-in time was at 3pm so I arrived at 3:30. Was given card key upon check-in and went to room. Surprised to find room door open, beds not changed, bathroom and room not cleaned. Was told their...

1Thank travlr180
DeFuniak Springs, Florida
Reviewed May 22, 2011

I don't even know where to begin except that I used Expedia to make a reservation a month ahead of time for a Kenney Chesney concert for my birthday weekend at $153.12 and when we got there Lurch was running the front desk (Tom) he sent us to the third floor and the very last room where we found the...

Thank fergiebaby1
Scott, Arkansas
Reviewed April 8, 2011

I travel frequently and have stayed in hundreds of hotels. This is by far the WORST hotel I have ever stayed in. We paid $195 for a 1 night stay. Before we even got to the room, the entire floor smelled like a cigarette butt. Then when we got in the room, we immediately noticed roaches everywhere. I tossed the...

2Thank sherisoso
Bay_Inn_Suites, Manager at Bay Inn & Suites Foley, responded to this review

The guest did not notify desk of all of these complaints until check out. The complaints given were unable to operate coffee maker, fridge unsatisfactory, and toilet stopped up. Guest threatened to leave bad reviews online if not given a refund. Room was checked, and coffee maker worked, but gfi switch had tripped. The fridges are small and are not...

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  • Free Parking
  • Pool
About the property
  • Wheelchair access
Things to do
  • Pool
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Parking
Official Description (provided by the hotel)
Located 15 min from beach access, perfect for families, out-door pool, Jacuzzi suites, deluxe suites, and 2-room suites available. 2 miles north of Tanger outlet mall, 2 miles south of Hwy 98, (located on Hwy 59). Many restaurants close to hotel, 30 minutes from Mobile, AL, or Pensacola, AL. Near beaches, Waterville USA, Golf Courses, many other things to do in the area. ... more   less 

Additional Information about Bay Inn & Suites Foley

Address: 1133 S McKenzie St, Foley, AL 36535-1816
Location: United States > Alabama > Foley
Price Range: $80 - $220 (Based on Average Rates for a Standard Room)
Number of rooms: 50
Also Known As:
Bay Inn & Suites Foley Hotel Foley
Bay Inn And Suites Foley
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Questions & Answers

Questions? Get answers from Bay Inn & Suites Foley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't Ever Stay There”
 of 5 bubbles csweatt777, Aug 1, 2016 | Read review
“No room is good. Do not stay at this hotel.”
 of 5 bubbles Lamade, May 9, 2016 | Read review
“We were on bottom floor and was quiet.”
 of 5 bubbles debraj494, Oct 14, 2015 | Read review
“Not here! Anywhere but here!”
 of 5 bubbles rondaj336, Aug 2, 2015 | Read review
“A/C works good but the hotel is a dump”
 of 5 bubbles 399wayneh, Jul 23, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question