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Marriott Shoals Hotel & Spa

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800 Cox Creek Pkwy S, 10 Hightower Place, Florence, AL 35630-4177
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453 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Ider, Alabama
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a fabulous hotel...beautiful rooms, excellent service, FUN pool area, with great restaurant and bar...You can check in here and have no need to leave...We were there during the Handy Festival and you could see entertainment right on property, no need to drive anywhere.

Helpful?
Thank Laura P
A TripAdvisor Member
2 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed here several times in the past and it used to be wonderful. Seems to be going downhill. The front desk check clerk was very unfriendly and we had to wait an hour and a half for a room. We arrived early due to some schedule conflicts , which has happened before , and we expected to wait... More 

Helpful?
Thank A TripAdvisor Member
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals Hotel and Spa and for taking the time to provide us this feedback. We deeply regret that we did not exceed your expectations and that you were disappointed with your stay. We take great pride in our service and strive to make every guest experience perfect. Please accept our most sincere apology for... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the hotel in a room on the third floor. The music from the pool/bar area was blasting at 10:20 at night. I could clearly hear that the songs were from Nirvana, Roy Orbison, and John Cougar Mellencamp. If I can name three songs from my hotel room, it's too loud! I addressed it with a staff member... More 

Helpful?
Thank Mike A
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. We deeply regret that we did not exceed your expectations and that you were disappointed with your stay. I can completely understand the noise issue and would like to apologize for any inconvenience that it caused you. Each year the Shoals community likes... More 

Jackson
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

50 friends arrived from Tennessee by boat or car to spend the weekend in Muscle Shoals/Florence. The hotel vans and drivers were always helpful to drive all the groups around to the musical venues in the area. On The Rocks was best bar for acoustics but was small. Swampers was energetic and had the perfect music groups to entertain. The... More 

Helpful?
Thank Nathan S
Atlanta, Georgia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Marriott Shoals is a premier resort with great views of the river & Wilson dam. Immaculate pool area with seasonal cabana bar. Swampers is the perfect place to relax after work for a drink. Always great live music from local acts. The outdoor seating with fire pits are great in cooler weather. Good cigar selection. Clean rooms, attentive wait... More 

Helpful?
Thank Eglideryder
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is very well appointed. The staff is friendly and very helpful. The restaurant in the hotel has good food and reasonably priced. I was there for a conference and even the banquet food and service were superb. The only negative was the conference center was about half mile from the hotel and this fact was not shared by... More 

Helpful?
Thank Ginny H
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very friendly here. I was in town for a convention. My room was nice - I liked the balcony overlooking the pool area. This hotel gives new meaning to full service - they had a spa, business center, bar, restaurant and meeting space adjacent. The staff was very accommodating to any needs you may have. My room... More 

Helpful?
Thank Michael V
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my "go to" place in the Shoals. Anytime I am in the area I stay here if I can. It is a little more pricey but certainly worth it. $20 or $30 more a night for all you get. The pool, hot tub, work out area, lounge area, environment. it is a great experience and a super venue.... More 

Helpful?
Thank Dale J
Jackson, Mississippi
Level Contributor
442 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful hotel! From the outside to the inside, this place is beautiful, clean, and so welcoming! The rooms are very comfy, the service is great, and the overall atmosphere is so relaxing. The pool is dynamite, the spa is phenomenal, and the 360 Grille is stunning! Don't miss out on this gem!

Helpful?
Thank David S
Saint Paris
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was so sorry we were only passing through - this is a beautiful property. I think they have the largest swimming pool I have ever seen. Absolutely stunning. They have a restaurant that revolves in an adjacent tower called the 360 Grille. They were not open when we were there but you could still go up and see the... More 

Helpful?
Thank Marsha H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 

Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Pkwy S, 10 Hightower Place, Florence, AL 35630-4177
Location: United States > Alabama > Florence
Price Range: $142 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
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Also Known As:
Marriott Shoals Hotel Florence
Marriott Shoals Hotel And Spa
Marriott Florence
Florence Marriott
Hotel Style:
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
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