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Marriott Shoals Hotel & Spa

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Marriott Shoals Hotel & Spa
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467 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Orlando, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was a guest at this hotel during a conference and found the hotel to have all the quality aspects you'd expect of a full service Marriott. This one even had a full spa. My room was comfy and quite spacious. The service was impeccable and I enjoyed my stay immensely. This hotel is good for business for leisure travelers... More 

Helpful?
Thank bvrenka
Dallas, Texas
Level Contributor
286 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a Marriott property that not only has a resort spa but also a conference center facility. Nice, traditional Marriott quality rooms - this Marriott property has not gone through the renovations that are happening in many Marriotts across this nation. Good sleep quality and amenities. The inconsistencies mentioned in the title refer to staff not keeping up with... More 

Helpful?
Thank oceanpalace
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. Please accept our most sincere apology for these inconsistencies. We will be sure to share your feedback with the staff and take steps to prevent them from occurring again. More 

Opelika,Al., United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful property with stunning views of the Tennessee River. A must is to eat at the 360 Grill atop the 15 story tower, food is first class and the rotating restaurant gives you an assortment of stunning views.

Helpful?
Thank Susan L
Saint Augustine Beach, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My title says it all. I had a great stay for a three night-four day conference. Clean room, good service, friendly staff. I have two small mentions: the first is that the menu options are limited. Although there is decent food, there are not a lot of options . . . why is it I couldn't get a BLT with... More 

Helpful?
Thank Ken R
Nashville, Tennessee
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have the pleasure of staying here when we traveling this summer to play in a baseball tournament in Florence, AL. This was a HUGE surprise that this resort was in this town and as nice as it was. It offered a great indoor and outdoor pool, along with an arcade room that the kids loved. We ate the revolving... More 

Helpful?
Thank Keith G
Memphis, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

My wife and I traveled to the Marriott Shoals for our 10 year wedding anniversary on August 5, 2016. We had a reservation to spend August 4-7 at the hotel. Upon checking in, the front desk staff made us wait while they "moved stuff around," due to the fact that the hotel had apparently been "overbooked." We were then given... More 

Helpful?
Thank shakerman078
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. I deeply regret that your first impression of our hotel is a negative one, especially since it was such a special occasion. I can certainly understand why it was so important to you to have a King bed instead of two Queen beds.... More 

Eads, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Since school is about to start and this resort is only a few hours (2-2.5) from Memphis, we decided to give it a shot as other families have raved about it. Although we are still here I can say all aspects of the resort are great- pool, room, staff, food, and maybe even the cocktails! My boys (4 and 6... More 

Helpful?
Thank rickydyer51
Orange Beach, Alabama
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel in Florence, Alabama. Nicest place I have stayed in Florence. Beautiful hotel/spa, very nice pool as well. Serve a great breakfast here. Also a great experience is the 360 grille. A round rotating restaurant.

Helpful?
Thank Charity C
Birmingham, Alabama
Level Contributor
234 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Requested a room near the elevator, as i have a broken toe. Put me in the furthest room from the elevator. Hauled my stuff down the hall as the bellman was gone. Hot August night in Alabama. 100 degrees outside. Room was very hot. Took over two hours to cool it down. Guess the air is not working too good.... More 

Helpful?
Thank Leigh-Traveler2015
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking time to provide this feedback. Please accept our most sincere apology for these issues that you experienced. We take great pride in our service and strive to make every guest experience perfect. We hope that you will give us another opportunity the next time that your travels bring you back... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Florence Alabama is a jewel on the Tennessee River and this Marriott is top notch. The bar, Swampers, is indoor and out by the pool. The live music is fabulous. The pool area is huge with a water slide. The service is great and the rooms are well appointed. It's a great base to explore and enjoy Florence.

Helpful?
1 Thank Judy B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 

Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Pkwy S, 10 Hightower Place, Florence, AL 35630-4177
Location: United States > Alabama > Florence
Price Range: $142 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
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Also Known As:
Marriott Shoals Hotel Florence
Marriott Shoals Hotel And Spa
Marriott Florence
Florence Marriott
Hotel Style:
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
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