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Holiday Inn Express Hotel & Suites Florence

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Holiday Inn Express Hotel & Suites Florence
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Florence, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoy staying here when I'm in Florence. It's a very popular hotel and sometimes it's hard to get a room so book early! All sorts of restaurants close by, with Logan's and Buffalo Wild Wings basically in the parking lot. Great rooms and a very friendly staff. My favorite place to stay in the area.

Helpful?
Thank mwintter
Florence, Alabama
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel clean, internet good, but walls and ceiling must be very thin because 2 nights in a row there has been constant stomping and clomping and banging over my head, don't know if it's kids running in the hallway or someone dancing but it's hard to sleep with that going on. Can't believe the lack of consideration for others.

Helpful?
Thank antioverpopp
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

Thank you for your candid review of your stay. We apologize that other guests contributed to your negative experience. We do hope that you will give us another chance to provide you with a better stay the next time you are in the area. Sincerely Glenda Gilliam General Manager More 

Harvest
1 review
5 of 5 stars Reviewed July 23, 2016

The front desk person was very nice and the GM came out to meet us and asked how we where and to let her know if there was anything that could to just ask, we loved and we plan on going sometime soon.

Helpful?
Thank 1738Lyons
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

We are very glad that you enjoyed your stay with us. It was a pleasure meeting your family. We look forward to having you as our guests again soon ! Glenda Gilliam General Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 15, 2016 via mobile

Check in was simple, room/bathroom was clean, breakfast was great, loved the hot cinnamon rolls. Service was outstanding, employees were eager to help. Stay was MUCH better than our stay at the Sheraton hotel in Birmingham the night before(which was terrible btw).

Helpful?
Thank Daniel B
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

Thank you so much for your review of our hotel. I am very happy to know that you enjoyed your stay with us. I am especially glad that your room was clean, you enjoyed our Express Start Breakfast and our employees were helpful. We greatly value your feedback. We hope you will visit us again. Sincerely, Glenda Gilliam General Manager More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Stayed here for a couple of nights while in Florence on business. The rooms are clean and comfortable. The staff are all really nice and helpful. Has complimentary breakfast, pool, etc. Located right off Florence Blvd behind Logan's and Buffalo Wild Wings. Near the mall, Wal Mart, and only a five minute drive to downtown area and UNA.

Helpful?
Thank Mike06081969
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

We are so glad that you enjoyed our hotel and our close proximity to anything you might want to do in Florence ! We are also pleased that you enjoyed our facilities and friendly staff. We do hope that you will stay with us again the next time you are in the area . Glenda Gilliam General Manager More 

Cincinnati, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

Hotel is fairly new, clean, with a very friendly staff. The best aspect to the room, other than being clean, modern, and odor-free, was the sitting room area toward the door to the hall. I could close the door to the bedroom and never heard a noise from the hallway. Excellent design! Breakfast was as expected. The lady in the... More 

Helpful?
Thank Robert G
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

Thank you for letting us know about your stay. We are very pleased to know that you enjoyed one of our suites. We are also happy that you liked our Express Start Breakfast and that our hostess was polite and friendly. We hope you will come back and stay with us again soon ! Glenda Gilliam General Manager More 

Clarksville, Tennessee
Level Contributor
34 reviews
7 hotel reviews
5 of 5 stars Reviewed May 23, 2016

Everyone one was nice and polite. Very helpful too. Lots of pillows. Food was good and had a very nice indoor pool. Very clean room and very comfortable beds. Really enjoyed the stay even if for only one night.

Helpful?
Thank quala2016
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

We are so happy to know that you enjoyed your stay with us ! I am glad that you found our staff polite and helpful and enjoyed our many amenities. We hope you will stay with us again for many more nights. Glenda Gilliam General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed May 13, 2016

I book two nights over the phone while traveling for work and was more than pleased with how helpful the woman on the phone was when I booked. At check in I asked at the front desk about directions to my training class and was more than pleased with how helpful everyone at the front desk was. The room is... More 

Helpful?
Thank A TripAdvisor Member
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

Thank you for the review of your stay. We are very glad that we could be helpful and provide you with directions. We are also happy that you were pleased with your room. Please come back and stay with us again soon ! Glenda Gilliam General Manager More 

Florence, Alabama
1 review
5 of 5 stars Reviewed May 9, 2016

This property is excellent from staff to rooms front desk always welcome me with smile and professionalism. The room is very clean I enjoy the fitness room. The customer appreciation snack is always a bonus.

Helpful?
Thank Hitmanz
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

We are so glad that you enjoyed your stay with us ! Our staff takes great pride in providing our guests with a wonderful experience. We are also glad that you enjoy our fitness room and the customer appreciation items we provide for our guests. Please come back and stay with us again. Glenda Gilliam General Manager More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed April 14, 2016

We can always count on Holiday Inn Express for a great room, friendly staff, good location. This one includes free parking and free Internet. The morning breakfast never disappoints. Staying true to the brand guarantees return customers.

Helpful?
Thank Margaret P
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence, responded to this review

Thank you for the review of your stay. We are glad that you enjoyed our hotel and all of the amenities the Holiday Inn Express brand offers. We hope you will stay with us again. Glenda Gilliam General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Florence, Alabama hotel's near the Tennessee River. The Holiday Inn Express® Florence Northeast Hotel is located in the northwest corner of Alabama, an area best known for its variety of outdoor activities. As you visit this friendly town, pause to enjoy the surrounding countryside, which includes the beautiful Tennessee River and Pickwick Lake. Business travelers lodging in Florence appreciate our on-site Business Center and 1,008-square-foot meeting room. We are close to many major businesses, including Wise Alloys, TNT Fireworks, TVA (Tennessee Valley Authority), Coca-Cola Bottling Co., Florence Industrial Park and North American Lighting. The University of North Alabama, Eliza Coffee Memorial Hospital and Helen Keller Hospital are located in Florence, Alabama. Our hotel's property is near the Tennessee River, which boasts excellent fishing, swimming and boating. After a busy day on the river, slow down and enjoy a leisurely game of golf at The Shoals, part of the popular Robert Trent Jones Golf Trail. The family can enjoy a visit to the Alabama Music Hall of Fame, as well as the Helen Keller House and WC Handy Birthplace & Museum. You can begin each day with a fantastic meal from our complimentary hot breakfast bar, and while lodging in Florence, our guests can also take advantage of the free high-speed, wireless Internet access we provide in each guest room. Our hotel also features an indoor pool and Fitness Center. Welcome! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Florence

Address: 180 Etta Gray St, Florence, AL 35630-9574
Location: United States > Alabama > Florence
Price Range: $108 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florence 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Ne
Hotel Style:
#2 Business Hotel in Florence
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