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Candlewood Suites Enterprise

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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

We will start off with the pros about the hotel. 1)The location is very convenient and pretty easy to find. 2) The staff is very friendly and most helpful. The customer service is superb!!! 3) I love the 24 hour Coffee/Tea Service they offer....tons of choices regarding teas and creamers. 4)The hotel rooms over all were very clean 5) All... More 

Helpful?
Thank Tee-Shree
Atlanta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2016

We discovered this hotel a few years ago by accident. We were in town for a funeral of a family member. With large amounts of family coming in from all over, space was at a minimum..so we drove around Enterprise and stumbled upon this new hotel. I think it had been recently built at that time. When we booked our... More 

Helpful?
Thank Chynna72
Atlanta, Georgia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 24, 2016

I can"t say enough about this hotel and its staff. We stayed May 14-16 for a wedding that was in the area. This hotel sits off the road but is still easy to find. The beds were very comfortable and instead of a little fridge it has one like home along with a stove top and a microwave. they even... More 

Helpful?
Thank RhondaH451
Richmond
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

Very clean rooms, great staff. Highly recommend this place whether you're staying a couple of days, weeks or months. Easy to find & convenient to Fort Rucker. Pool was great for the kids. Staff made us feel very welcome. Bed slept great.

Helpful?
Thank 230karlas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016 via mobile

Everything from the hotel to the staff was amazing. Large, clean rooms with all of the comforts of home. If you are traveling to this area make sure to book here! The gym has newer working equipment and the laundry facilities are clean. Enjoy your stay here!

Helpful?
Thank Rachel W
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 5, 2016 via mobile

If you are staying for a long period of time, avoid this place. If anything goes wrong the staff is very lazy and have difficulty doing things like cleaning your room. There were bugs in my room. The walls are paper thin. The wifi is aol dial up slow. Recommendation: avoid at all costs. I stayed here for 6 weeks... More 

Helpful?
Thank Robert K
Kim W, General Manager at Candlewood Suites Enterprise, responded to this review

Robert K, I wanted to take a moment and let you know that all of your concerns have been addressed with my staff. I do hate that you encountered problems while you were here. You did state that you have not received your points in to your IHG Rewards account. I did take some time and call IHG Rewards and... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 5, 2016 via mobile

Great people working here, very nice and thoughtful. They were very accommodating when we needed anything and answered every question we had. Best place to stay in town, and next to one of the best places to eat in town. We will stay again when visiting there.

Helpful?
Thank Samantha G
Kim W, General Manager at Candlewood Suites Enterprise, responded to this review

Samantha G, Thank you so much for taking the time to review our property. I have shared all of your items with my staff.... We are very excited that you enjoyed your stay and hope that we see you again soon. We strive to make sure that all of our guests are happy and that they leave happy. If we... More 

Hattiesburg, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 26, 2016

As a loyal IHG member, I have to say I have never been treated as poorly as I was at this property! As a proud IHG employee, I MUST say, I would NEVER treat any guest as horribly as I was treated! I truly value all of my guests and it is always my goal to provide exceptional service! I... More 

Helpful?
2 Thank Trenton F
IHGService, Guest Relations Manager at Candlewood Suites Enterprise, responded to this review

Dear Trenton F, Thank you for your stay and for being an IHG Rewards Club member. We rely on guest feedback as this will allow us to improve wherever possible. Our goal has always been to provide our guests with the best hospitality service and I regret to know that your experience was not as pleasant as it should have... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 27, 2016 via mobile

The hotel was OK. There was a free laundry facility and gym which was nice. However the WiFi was out for a few days which was an inconvenience. It was nice that they had dishes for you to use. Overall it was just average.

Helpful?
Thank gooberfaust
IHGService, Guest Relations Manager at Candlewood Suites Enterprise, responded to this review

Dear gooberfaust, Thank you very much for taking the time to share your experience with us. We are glad to hear that your overall stay was to your satisfaction and pleased that you found our gym and laundry facility to your liking. However, I was concerned to see that you were not impressed with the Wi-fi connectivity. I would like... More 

Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

I have stayed at virtually every hotel in this town over the last 10 years or so and since this hotel has opened it has been the o lay one I stay in. Rooms are nice, the staff is awesome. Kassie ( I think that is her name, the Operations Manager) is a ROCK STAR! She always goes above and... More 

Helpful?
1 Thank Benjamin L
Kim W, General Manager at Candlewood Suites Enterprise, responded to this review

Thank you so much for taking the time to post a review about Candlewood Suites. I am so glad to hear that you were happy with your stay and with our staff.... I will make sure Kassie sees what you said about her and I will also pass along your wonderful comments to our staff. We strive to make every... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Candlewood Suites Enterprise

Address: 203 Brabham Drive, Enterprise, AL 36330
Location: United States > Alabama > Enterprise
Price Range: $88 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Enterprise 2*
Number of rooms: 83
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Also Known As:
Candlewood Suites Enterprise Hotel Enterprise
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