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Beautiful view of the pool from my balcony. I wish the temperature had cooperated so I could have enjoyed it. Slept comfortably each night. Hot water and nice large shower. I did enjoy the beauty as I put in my exercise walking around the property....More
So clean. Exceptional and would stay here anytime I'm in town. The staff was very helpful. This hotel appears to be new. There was a large group who was very loud but staff was kind enough to put us in a room away from their...More
Many people on tripadvisor want to make sure you book this hotel and not the older Holiday Inn Express. This hotel is newer, but when we checked in the woman checking us in took a long time ,it seemed like she was really struggling with...More
1 Thank sandiegogirl2
Response from IHGService, Guest Relations Manager at Holiday Inn DothanResponded 1 week ago
Thank you for choosing us and for leaving a short review. It is unfortunate that you were not able to fully enjoy your stay with us due to the level of service you received at check- in and the condition of the room...More
The service is terrible. Have stayed before and had much better experience. Restaurant staff rude and incompetent. Front desk staff were the same. They checked me into a room that was occupied by a man getting out of shower naked. Hardly an apology blamed on...More
Thank Ashley T
Response from Kim B, General Manager at Holiday Inn DothanResponded February 2, 2018
We appreciate you taking the time to give us feedback on our hotel. We sincerely apologize for falling below your expectations. We hope that in the future you will choose to stay with us again for a better experience. Thank you again
Robert, the gentleman that checked us in was very efficient. He even called to make sure we were happy with our room.
He noted that were platinum elite, and upgraded us. We had a lovely room with balcony overlooking a beautiful pool.
They had a...More