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Best Western Dothan Inn & Suites

Traveler (45)
Room & Suite (22)
Dining (7)

About

#7 of 28 hotels in Dothan
Location
Cleanliness
Service
Value
Just five miles from the Dothan Regional Airport, the Best Western Dothan Inn & Suites is close to a number of local points of interest. Troy University, Southeast Alabama Medical Center, Flowers Hospital, Fort Rucker military facility and Westgate Sports Complex are all minutes from this Dothan, Alabama hotel. All spacious guest rooms in this all-suite hotel have coffee makers, microwaves, refrigerators, curved shower rods, hairdryers, work desks, flat-screen TVs, irons, ironing boards, voice mail, sofa sleepers and cable TV. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Connecting rooms can be requested. Hotel features include free wireless high-speed Internet access, a free newspaper, free local calls and free coffee. This Dothan, Alabama hotel offers corporate travelers a number of conveniences, including a public computer with Internet access, copy and fax services, and an on-site meeting
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
39Car recommended
Grade: 39 out of 100
31Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
209Reviews
7Q+A
38Room tips
Traveler rating
  • 112
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  • 25
  • 10
  • 10
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Popular mentions
Nice but could use some updates. The lobby was very nicely decorated and front desk staff super friendly. We checked in around midnight and the girl (sorry can’t remember her name) that helped us was very sweet!!! Rooms were very spacious and beds were comfy. Should keep sheet set for pull out in the room- that would be helpful with extra pillow. Hallways were very musty smelling and could use updated carpet. Very nice and quiet. I would stay here again.
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Hotel's Favorite
On our way to Florida from Illinois, we stopped at this Best Western for an overnight stay along with our older dog. The hotel was perfect, especially due to the efforts of Angela at the front desk, who actually read and honored the comments I had written along with the reservation asking for a quiet location away from ice machines and elevators! We googled local pizza places and had no problem ordering pizza from Marco’s and having it delivered to our room—and quickly. The place is clean, quiet, and friendly, and the breakfast was good. Not sure if we will be back in Dothan, but we highly recommend this hotel.
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Response from WandaH660, General Manager at Best Western Dothan Inn & Suites
Responded Jun 7, 2019
Thank you so much for the awesome review! Angela is fabulous! She strives to make the guest experience here more than just a hotel stay! We are all so proud of the new upgrades of the hotel! The renovation was completed in February and our valued guest's are really enjoying it. We hope to see you very soon. Thank you for staying.
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When I looked at this property online, I was impressed by the location and the pictures of the recent remodel. Upon arrival, my initial impression was also positive. Unfortunately, that is where the "honeymoon" ended. I arrived earlier than I anticipated and asked if they had any rooms that were clean and ready for check in. They said they only had one and it was on the first floor. I went to check it out and it appeared to be okay. This is where the night mare started. As I started to work on my computer, I first noticed a distracting noise / vibration. I turned off the AC and the noise was still there. A heard a loud noise outside in the hall and found the hotel cleaning staff bringing laundry into the room adjacent to my room. As I looked inside, I found the source of the vibration. The Hotel's commercial Washers and Dryer were mounted on the same wall that my desk and TV were on. When I went to the desk to ask for another room, I was told there would not be another room available until the next morning. Over the next couple days, I heard the words "I'm Sorry" numerous times from the desk staff. When we asked for milk at breakfast the next morning, "I'm Sorry" the truck didn't show up today. When I asked for an extra pillow, "I'm Sorry" we don't have any extras. When I arrived in my room after 5pm and found my room had not been touched, I asked if they had missed my room. You guessed it, "I'm Sorry", we will get someone right up there. They did and they removed the dirty towels but did not leave any replacements. Bottom line. I was fooled by the shiny appearance. I will not stay at this hotel on my next trip to Dothan. If you make the choice to try this hotel, avoid room 117.
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Response from WandaH660, General Manager at Best Western Dothan Inn & Suites
Responded 6 days ago
Dear Valued Guest, Thank you very much for bringing these concerns to my attention. I take them seriously and I do everything possible to correct them. While I can't correct the location of the washer/dryer I can certainly take measures to ensure they are not running after normal business hours. I do sincerely apologize for any inconveniences and will correct them immediately. Obviously there are training opportunities and I will conduct refreshers immediately. I strive to make sure every guest leaves with a positive impression of the hotel and I failed to do that. I can only hope that you would come back and afford me the opportunity to make it right.
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We stopped on our way to Panama city beach. Have been stopping at best western for the last few years. Really good staff and the pool was great. Our granddaughter loved it. And the bed was very comfortable.
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Review collected in partnership with Best Western
Response from WandaH660, General Manager at Best Western Dothan Inn & Suites
Responded 2 weeks ago
Thank you very much for the awesome review! You are welcome here anytime and bring that sweet baby back to have some pool fun. We hope you liked our upgrades ad new look. Tell everyone about us! Should your travels bring you this way again-come see us!
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From the time we arrived the staff has been friendly and very helpful to our needs. Room very nice and clean. We needed to extend our stay and the front desk staff very helpful. I don't have any negative remarks only praises for a wonderful stay vacation.
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Response from WandaH660, General Manager at Best Western Dothan Inn & Suites
Responded Jun 12, 2019
Thank you so much for the awesome review. We strive to every stay a great experience. We are so proud of the new look and upgrades here at the hotel. Please tell all of your friends and family about us. We appreciate you staying here and you are welcome back anytime! We hope to see you soon!
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PRICE RANGE
$80 - $129 (Based on Average Rates for a Standard Room)
LOCATION
United StatesAlabamaDothan
NUMBER OF ROOMS
75
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