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BEST WESTERN River City Hotel

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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Decatur Best Western has some of the friendliest hotel staff I've eve encountered. They always had a "hello", a wave, asked about our event and seemed truly interested. I often don't eat the free hotel breakfasts but this breakfast was different. The eggs had plenty of flavor, biscuits tasted homemade, as did the afternoon cookies!

Review collected in partnership with Best Western

Helpful?
Thank Helen D
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

You've found out one of our secrets, great food.... Thanks for all the great comments. Our staff is truly one of a kind and loves to get feedback like yours. We hope to get a chance to be your home very soon in the future. Thanks again.... More 

New York City, New York
Level Contributor
55 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I've stayed at this location. Each time, my family and I have stayed for the week and have had no issues what so ever!! the room was clean, the staff was great. Breakfast was great, actually much better than the average hotel breakfast. Great beds! Even with a lot of kids in the hotel, it... More 

Helpful?
Thank RAD1955
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for your kind words. Your group is by far and away one of our favorites. Ya'll are just such a class act. Hope that we get to host in future years to come. Safe travels..... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

From GA and just traveling through. Decided to stay based on reviews. Great hotel! Clean room. staff friendly. Great breakfast....sausage gravy and biscuit was my fav. Would def. Recommend! Good rate.

Helpful?
Thank Tammy H
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for your comments. They are so thoughtful. Our staff loves to here from our guests. That's why we are all here. We hope to see you again in the future. More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay with great staff. I stay weekly for business and it's very welcoming on arrival. Early morning hot complementary breakfast for those who leave early and don't have time to stop elsewhere. Beds are comfortable and relaxing. No in house Gym, but they do have a membership to a huge athletic center/gym. (Decatur Athletic Center) Similar to... More 

Helpful?
Thank CrazyCasper1
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for the positive comments. Our staff loves to here from our Regulars.... Without you we'd be just another hotel. Our guest are what make it special every day. I will post your comments on our wall for all to see and look forward to your safe return next week. We'll never take you for granted, you're family to us........ More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our short stay in Decatur, AL on our way to Panama City Beach, FL. From our greeting upon arrival to our checkout was all great. Every employee was very outgoing and personable. They have a nice breakfast area and the food was great. Our room was very clean and well kept. We will stay here again if we... More 

Helpful?
Thank clintster19
Jonesburg,Missouri
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This would be a much better Best Western if the location looked better. There is a really run down trailer and house right next to the hotel which does not make the hotel seem safe, and while we were there a guy was begging for money at the back entrance and it appeared he was trying to get into the... More 

Helpful?
Thank uniquegirl
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for your reply. I am so sorry that you experienced our hotel when it wasn't looking it's best for you. We strive to provide a clean, comfortable & safe environment to all our guests. Please give us another opportunity to show how can do this for you. More 

Columbus, IN
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This was our second visit here and it is still a great place to stay. Everyone we met was so friendly. Crystal who runs the breakfast area is top notch and such an asset to this hotel. One of the best breakfasts with many good choices. Rooms are clean, beds comfy, good AC that kept us cool. Room had fridge... More 

Helpful?
Thank Indymom1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for your kind response. Our staff will be excited. More 

NEW ORLEANS, United States
1 review
5 of 5 stars Reviewed June 6, 2016

My girlfriend and I chose Best Western because of the jacuzzi tub in the room, and the full breakfast offered in the mornings. The AARP discount was another plus. We found the hotel staff to be very friendly, the room clean, and overall had a very nice experience. We have already discussed future trips together and will look for Best... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert R
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank for your gracious comments. I will pass them along to our staff. I hope that you stay with us on your next trip to Decatur, AL. Safe journeys to you in the future. More 

Fulton, MS
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 4, 2016

Friendly and accommodating staff, comfortable beds, CLEAN, w/ small and appreciated perks you wouldn't expect from a smaller hotel. Very close to all shopping venues and within walking distance to Logan's Restaurant. Nice breakfast choices and small but clean outdoor pool for kids. Good family choice.

Review collected in partnership with Best Western

Helpful?
Thank 882melissajh
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for all your nice comments. I will pass them along to my staff. We hope to see you again. More 

Sellersburg, Indiana
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Decatur, Alabama is a very small town. There is nothing to do in there. We went there for a national cross country meet for my son. The hotel was ok, don't expect much. Friendly staff, affordable. Because of the national meet most of the hotels were sold out. They allowed us to bring our big dog and our room had... More 

Helpful?
Thank Cartagena500
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We are glad that you stayed with us. Your big dog was special too. Can't wait to see you next meet that your son has. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Location: United States > Alabama > Decatur
Price Range: $82 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Best Western + Iniative, Odigeo, Travelocity, Expedia and Priceline so you can book your BEST WESTERN River City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Romantic Hotel in Decatur
#2 Business Hotel in Decatur
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