Grand Mercure Recife Boa Viagem
Avenida Boa Viagem 4070 Boa Viagem, Recife, State of Pernambuco 51021-000 Brazil
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$59
Free cancellation until 07/05/22
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$58
Free cancellation until 07/05/22
$65
$48
Free cancellation until 07/07/22
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Full view
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Room & Suite (390)
Pool & Beach (143)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 05/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Mercure Recife Boa Viagem
Updated 05/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 69 in Recife
Location
4.7
Cleanliness
4.1
Service
4.2
Value
3.6
Travelers' Choice
The hotel Grand Mercure Recife Boa Viagem is strategically located in front of Boa Viagem beach and it counts with 300 charming and comfortable apartments, all with ocean view. When you are not enjoying Recife's local attractions, relax at the pool. Here, you'll find services with international standards and local flavors. Parking: R$25,00/day for hotel guests. This hotel is in process of transition for Grand Mercure brand.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Conference facilities
Banquet room
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Business
Languages Spoken
English, Spanish, Portuguese
Location
Full view
89Good for walkers
Grade: 89 out of 100
397Restaurantswithin 0.75 miles
12Attractionswithin 0.75 miles
Contact
Avenida Boa Viagem 4070 Boa Viagem, Recife, State of Pernambuco 51021-000 Brazil
Name/address in local language
Getting there
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Nice hotel and with nice front desk staff. The only problem was the bathroom. When you have a shower part of the water goes outside the glass shower and there is a great danger of having a fall. Parking team delays a little bit.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022Trip type: Traveled
Value
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Location
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Helpful
Response from Andrea Suriani, Gerente geral at Grand Mercure Recife Boa Viagem
Responded Feb 14, 2022
Dear Leiko, We appreciate your review, and we are glad you did have a good time with us. We are sorry about the shower water and also about the delay of your car. We will definitely work on these issues so we can improve our services. Thank you once again and we hope to see you back here soon!
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Customer service and cleanliness are subpar, this hotel should not be a 4 star hotel, it should be a 2 or 3 star hotel at most. Me and my gf arrived here late in the evening and the check in was fine but it took forever, they are super slow. And then after about 30 minutes, we finally got our key to go to our room. Only it was the wrong room! We booked a suite but received a normal room, which was half the size of the suite. We went back downstairs to get it changed but they said there was nothing they could do! We ended up only being able to stay in the suite 3 out of 4 nights. There was no compensation or discount given to us for this night that was lost. If we wanted to stay in a suite for 3 nights, we would have booked somewhere else. We would not have even stayed at Mercure if the suite was only available 3 nights instead of 4 since it wouldn't populate on hotels.com. Customer service is not helpful at all and they are understaffed. Additionally, the first room we stayed in was extremely dirty! Yellow stains on the bedsheets, and flys all over the wall. And in the second room we received, the window was cracked. I do not recommend you to stay here, for the price, it is not worth it. Find another hotel along the beach, there are a ton. The only good thing was the view, which the hotel is literally right in front of.…
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: stay away from this hotel, it is trash and not worth the price!
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Helpful
Response from Andrea Suriani, Gerente geral at Grand Mercure Recife Boa Viagem
Responded Sep 30, 2021
Dear Mr. Samuel and Mrs. Andressa, Firts of all, we appreciate your review regarding your stay at the Grand Mercure Recife Boa Viagem. We are very sorry you did not enjoy your stay, this is definitely not our objective. According to the receptionist that checked you in, it was informed we had a problem in our system and that we would not have the room you reserved. Once again, we are sorry! We explained we were going to contact Expedia in order to change the correct rate. Actually, today we had the information that expedia is returning the difference of this fisrt day. Once again, we are really sorry. We take the cleanliness of the hotel and the rooms very seriously. First we have the cleaning lady and than a supervisor who checks the room before our guests are given the suites. Our bed linens are all new and should not have any stain. Also we have a person that checks all linens before going to the rooms, so, according to our procedure, this should not happen, and once again, we are sorry for that. We do hope one day you may stay with us again and have a different view of the service. Once again, we are very sorry and I am available at any time if you need to speak with me. Best Regards,
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The hotel is under refurbishment, but most of the rooms are already renewed with a very nice set up and decoration. The amenities are all Loccitane Au Bresil. The only thing is that the elevators take too long and the quality of the food in the breakfast could be better.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Andrea Suriani, Gerente geral at Grand Mercure Recife Boa Viagem
Responded Sep 27, 2021
Dear Rafa Guerra, how are you doing? We appreciate your review and we are very happy you enjoyed your stay and our new amenities. The hotel is under renovation and the elevators will be refurbished as well. Thank you also for pointing out the breakfast, we will definitely work to improve it. We hope we have the pleasure to have you with us again. Best regards,
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I stayed 3 days with my family. The staffs are cordials and the localization is perfect. They have a nice basic breakfast. The installations are too old or maybe it is due my high expectations when talking about a Gran Mercure international standard.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Andrea Suriani, Gerente geral at Grand Mercure Recife Boa Viagem
Responded Aug 30, 2021
Dear Paulo, Thank you very much for staying with us and also for writing your opinion. It is very important for us. We are going through one 100% renovation and in 2022 our hotel will be brand new, I am sure we will meet your expectations. Please always count on our team for anything you and your familiy may need. Best regards,
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I had a small knee operation while in Recife and during my long stay- the whole staff went above and beyond to make me feel safe, supported and at home. Everything about my stay, the comfort of my room, quietness, the locations, the staff was wonderful. Thank you so much.
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Date of stay: June 2021
Value
Service
Helpful
Response from Andrea Suriani, Gerente geral at Grand Mercure Recife Boa Viagem
Responded Jul 21, 2021
Dear Ruken, It is such a pleasure to have you here with us for these days. We are so happy you are enjoying the most while you are staying at the Grand Mercure Recife Boa Viagem, Please, always count on our team for anything you may need. Thank you for your wonderful words. Take Care!
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Prime location - Friendly staff - Comfortable - Amazing sunset - Great bar/restaurant - just PERFECT
The hotel staff is the best of the best. The room view it's breathtaking . Fast check in and staff make you feel like home. Super comfortable bad and bathroom just perfect. Great showers. Room service fast and they have almost everything. I love the bar by the pool and restaurant has great variety of regional dishes Cleaning crew always taking sanitary precautions, Hotel is 100% aware and take measurements to fight the Covid-19 . Social distancing,, mask, alcohol-gel all the time. sanitizing elevators all the time.. For pleasure or business I recommend this hotel. Can't go wrong with the amazing breakfast. Please ask the cooker for a TAPIOCA and don't forget to try their amazing BOLO DE ROLO. The Hotel experience for me was just perfect. Thank you the staff from the reception, restaurant, bar, management from every single department. Congratulations to the ALL !…
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Date of stay: March 2021Trip type: Traveled
Cleanliness
Service
Sleep Quality
Room Tip: Definitely worth it to pay partial or ocean FRONT
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Helpful
Response from KAROLINE HELOISA OLIVEIRA, Atendimento ao cliente/recepção at Grand Mercure Recife Boa Viagem
Responded May 27, 2021
Dear guest, thank you for your evaluation to the Grand Mercure Recife Boa Viagem Hotel! We´re so glad about everything! It was a pleasure to meet you! We are happy to be your home in Recife, this feedback motivates and inspires us. We will share it with our entire team! Grand Mercure Recife Boa Viagem Team.
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+1
I spent a weekend in Recife during the pandemic and felt safe at the time. All hotel staff took very good care of sanitary precautions. The hotel is not new, but I could see it is going to some renovation soon. For some reason I did not take any picture inside the room this time, but it was allright. The beach is just across the street although it's not the best spot. Transportation to and from the nearby REC airport is quick and cheap (I used UBER).
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Date of stay: September 2020
Value
Rooms
Service
Room Tip: Rooms facing the pool bar area are noisy (music, talking), at least on a lower floor.
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3 Helpful votes
Helpful
Response from KAROLINE HELOISA OLIVEIRA, Atendimento ao cliente/recepção at Grand Mercure Recife Boa Viagem
Responded Jan 20, 2021
Dear Guest, Thank you for taking the time to share the details of your stay with us at Grand Mercure Recife Boa Viagem! We are very pleased with your feedback regarding our sanitary procedures! we're working hard to keep our guests and our staff safe & healthy! It is so nice to see that you enjoyed our staff and location. Making sure our guests are happy makes us happy! We take this opportunity to wish you all the best!
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The hotel is very well located. I visited Recife for work but wanted to stay in a hotel I could go out for a walk by myself at night. The Grand Mercure is a good option. The rooms are clean and staff nice.
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Date of stay: February 2020Trip type: Traveled
2 Helpful votes
Helpful
Response from KAROLINE HELOISA OLIVEIRA, Atendimento ao cliente/recepção at Grand Mercure Recife Boa Viagem
Responded Oct 15, 2020
Dear Mrs. Telma, Thank you for taking the time to share the details of your stay with us at Grand Mercure Recife Boa Viagem! It is so nice to see that you enjoyed our staff, amenities, and location. Making sure our guests are happy makes us happy! We hope to have you stay with us again in the future! Best Regards,
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Nice location in Recife with view on the beach. Helpful staff at the reception. Bikes to barrow if you're an Accor member. Rooms are large but run down and not sound proof. Furniture is quite minimalist. Breakfast is good.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2019Trip type: Traveled
Value
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Location
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1 Helpful vote
Helpful
Response from KAROLINE HELOISA OLIVEIRA, Atendimento ao cliente/recepção at Grand Mercure Recife Boa Viagem
Responded Oct 15, 2020
Dear Guest, Firstly, we would like to thank you for the time taken to write to us with your comments, as any information provided by our customers is greatly appreciated as we strive to continually improve! We are glad to hear that our front team was appreciated. We look forward to welcoming you back for your next stay!
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Lobby with few sofas to accommodate guests, waiting too long to enter the room: apartments were not cleared at check-in time, service very slow and insufficient and unkind staff . I never had these kind of experience in Recife before.
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Date of stay: November 2019Trip type: Traveled
Helpful
Response from KAROLINE HELOISA OLIVEIRA, Atendimento ao cliente/recepção at Grand Mercure Recife Boa Viagem
Responded Oct 15, 2020
Dear Guest, Thank you for choosing Grand Mercure Recife Boa Viagem ! We appreciate your time and your feedback! We are so sorry that you had this perception about our team, we apologize for any situation, this is really not the real quality of our services. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated. Hope to see you again real soon!
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PRICE RANGE
$47 - $68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden tulip recife palace hotel recife
FORMERLY KNOWN AS
BHG Recife Boa Viagem
LOCATION
BrazilState of PernambucoRecife
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Grand Mercure Recife Boa Viagem
Which popular attractions are close to Grand Mercure Recife Boa Viagem?
Nearby attractions include Escape Out (0.4 miles), Shopping Recife (0.7 miles), and Feirinha De Boa Viagem (0.5 miles).
What are some of the property amenities at Grand Mercure Recife Boa Viagem?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Grand Mercure Recife Boa Viagem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Recife Boa Viagem?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Mercure Recife Boa Viagem?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Grand Mercure Recife Boa Viagem?
Conveniently located restaurants include Camarada Camarão Shopping Recife, Entre Amigos o Bode, and Coco Bambu Recife.
Are there opportunities to exercise at Grand Mercure Recife Boa Viagem?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Grand Mercure Recife Boa Viagem?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Recife Boa Viagem offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Mercure Recife Boa Viagem?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Grand Mercure Recife Boa Viagem?
Many travelers enjoy visiting Rua do Bom Jesus (4.7 miles), Praça do Arsenal (4.7 miles), and Parque Histórico Nacional dos Guararapes (2.7 miles).