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The recepcionists were not frindly. The hotel looks old and smell bed. The bedroom looks dirty and the bathroom doesn’t look well cleaned. The breakfast place was so full of people that everything was missing: food and forks
I got a room with a view. I think the ones ending with 01 and 02 are the ones facing the beach. The hotel feels grand and old . It has clean and spacious rooms , a nice spread of breakfast. The staff are efficient...More
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Response from KAROLINE HELOIS... O, Gerente de recepção at Grand Mercure Recife Boa ViagemResponded August 5, 2018
Dear Shyam S,
Thank you for taking the time to share the details of your stay with us at Grand Mercure Recife Boa Viagem!
It is so nice to see that you enjoyed our staff, breakfast, and rooms. Making sure our guests are happy makes...More
This hotel offers the standard, and nothing more. The breakfast is average, the dinner in the restaurant is average, and lunch in the lobby bar is... average.
The rooms is standard with a desperate need for some refurbushing.
Only exclusive worth mention on this hotel...More
I got to stay in this hotel two nights and was treated to great food, awesome rooms, a wonderful massage, and nice gift shops on the first floor. The reception staff, restaurant staff, maids, and masseuse were all very friendly and helpful. I highly recommend...More
The staff were warm and helpful, and the conference room was great, but I thought the room looked a little bit worn. It had a feel to it that it could do with a refurb - though there was no major issue, nothing to complain...More
Thank Michael T
Response from KAROLINE HELOIS... O, Gerente de recepção at Grand Mercure Recife Boa ViagemResponded July 22, 2018
Dear Michael T,
Thank you for choosing Grand Mercure Recife Boa Viagem ! We appreciate your time and your feedback.
The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated.
We're waiting you back next time you return...More
The hotel Grand Mercure Recife Boa Viagem is strategically located in front of Boa Viagem beach and it counts with 297 charming and comfortable apartments, all with ocean view. When you are not ...Moreenjoying Recife's local attractions, relax at the pool or at the spa area with steam sauna. Here, you'll find services with international standards and local flavors. Parking: R$20,00/day for hotel guests. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.