Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Park, Kolkata, offers urban luxury at the best downtown location, which allows you to access the main commercial and entertainment districts of the city. Its rooms and suites are all lavishly furnished, offering exclusive services to guests, and is a popular destination for the young business traveler and those from the fashion and entertainment fraternity. Known for its exciting after hours entertainment, it is home to 4 nightlife destinations under one roof, which creates a buzz for itself around the country. Someplace Else – the British style pub with live bands every day of the week, Tantra - a 5000 sq ft international nightclub, Roxy – the cocktail bar & lounge and Aqua – the al fresco bar and dining option
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Art Deco Style
Centrally Located
Languages Spoken
English, Hindi
Location
17 Park Street, Kolkata (Calcutta) 700016 India
The Park Kolkata
4,353 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Park Kolkata hotel is celebrated for its central location, which guests have called out as perfect for exploring nearby attractions. The atmosphere is dynamic, with a vibrant nightlife scene, though some guests report disruptions from the hotel's nightclub.
While service generally receives high marks for professionalism, there are occasional mentions of disorganization. The hotel's cleanliness and amenities, especially the gym and pool, earn praise, but opinions on value and room noise levels are mixed.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Noise level
Noisy
Service
Inconsistent
Amenities
Well-appointed
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Stayed for 2 nights in Oct’23. It is located in Park Street, one of the most happening places in the city and surrounded by several dining and shopping options. Public transport is also easily available. On locational point, the hotel scores high. We were allotted a room at 3rd floor, the room was spacious and fitted with all necessary comforts like comfortable bed, TV, tea/coffee maker, safe vault, wardrobe, sofa & table etc. Washroom was cleanly maintained too and provided with clean towels and necessary toiletries. 2 liters complementary water bottles are provided in the room, beyond that it is chargeable. We had buffet breakfast at their inhouse restaurant called The Bridge. The buffet had sufficient veg & non-veg spreads including live counters. All the staffs (including front desk, housekeeping and restaurant) were courteous and attentive.
Now, few uncommon points, during booking enquiry with the hotel, we were told that enquiry or booking facility is not available through telecon, rather we may try at MMT. Later-on, we booked the room through hotel’s website at competitive rate. The walking entry and exit to the hotel is through a café and through narrow passage. The color scheme of the hotel / room & furniture includes Black color, which makes the hotel / room slightly gloomy. We also noticed security personnel guarding the floor, may be due to inhouse night club. Overall, a comfortable stay at convenient location.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Dec 15, 2023
Dear Guest, Thank you for sharing your thoughts. We're glad to hear that you enjoyed several aspects of our offerings and the prime location of our establishment added to your convenience. Your feedback is duly noted, and we'll take it into consideration for potential improvements. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm Regards, Pramode Bhandari Area General Manager
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From the moment you step into The Park Kolkata, you are transported into a world of elegance, luxury, and impeccable hospitality. Every detail, from the grand architecture to the warm welcome by the staff, exemplifies the highest standards of a five-star experience.
Ambience and Design: The hotel's design is a perfect blend of modern sophistication and timeless charm. The interiors are thoughtfully curated with luxurious furnishings, soft ambient lighting, and artistic accents that make every corner Instagram-worthy. The lobby alone is a testament to grandeur, with its soaring ceilings and plush seating areas inviting guests to relax and unwind.
Rooms and Amenities: The rooms are nothing short of spectacular. Spacious, impeccably clean, and equipped with state-of-the-art amenities, they provide a perfect sanctuary. The bedding is incredibly comfortable, ensuring a restful sleep. Little touches, like a personalized welcome note, fresh flowers, and nightly turndown service, add a special touch of care. The bathrooms are equally stunning, featuring rain showers, marble finishes, and premium toiletries that rival the best spa experiences.
Service and Hospitality: The service is truly what sets this hotel apart. The staff are not only professional but also genuinely warm and attentive, anticipating every need before you even ask. Whether it’s arranging a last-minute spa appointment, personalizing your dining experience, or offering expert local recommendations, they go above and beyond to ensure your stay is perfect.
Location: Ideally situated, the hotel provides easy access to major attractions while maintaining an oasis-like tranquility. Whether you’re here for business or leisure, the location is incredibly convenient.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Nov 29, 2024
Dear Guest, Thank you so much for taking the time to share your wonderful experience with us. We are absolutely delighted to hear that you had an amazing stay at The Park Kolkata. Our team is committed to creating a comfortable and welcoming environment for all our guests, and your feedback serves as a great encouragement to us. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm Regards,
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I gotta admit - my first couple of reviews for this hotel years ago highlighted the negative experiences I had. But things have changed since. Even back then, I always maintained that this hotel is unbeatable in terms of location and ease of access to various parts of Kolkata, not to mention the fact that its the most happening part of the city of joy. There are so many restaurants, pubs and shopping options at walking distance or a few minutes by car.
I booked a delux room for my layover in the city and was allotted Room No. 437. I think it was an upgrade from the kind gentleman at reception when I checked in. It's a non smoking corner room and the views of park street were amazing. I captured some pretty amazing timelapse videos. The room itself was immaculately clean and the minibar was fully stocked. The TV channel options are a bit limited but who watches TV while travelling? My only suggestion for improvement is the bathroom - the housekeeping team need to ensure that the commode is cleaned well, not only what is visible but behind the toilet seat/cover and in between the toilet seat and the actual commode.
Which brings me to the bed and the linen. I find it really hard to sleep soundly when I travel, especially on the first night on a new bed. I had just travelled from Guwahati and I couldn't get much sleep there either. But the bed in Room 437 was really comfortable - the linens, pillow etc were so soft and comfortable that I dozed off immediately. In fact I slept so well that I almost missed breakfast and managed to catch my 1 pm flight with minutes to spare the next day.
There are more luxurious hotels in Kolkata for sure. But when you consider location, ambience and service, distance to/from airport and the fact that you are spoilt for choice in terms of eateries, entertainment and street shopping in and around the hotel, the park is probably the best option. Unless of course you need to stay really close to the airport. FYI, if you decide to have breakfast outside, try the all day option at Flurrys, a two minute walk from the hotel. Their English breakfast is sumptuous. The breakfast at the hotel was decent too.
I always prefer to stay in park street when in Kolkata and the park hotel will remain my first choice.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Jul 9, 2024
Dear Guest, Thank you for choosing to spend your time at our hotel and for sharing your feedback with us. Creating a comfortable and enjoyable experience for our guests is our top priority, and we're pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back for another memorable stay. Warm Regards, Pramode Bhandari Area General Manager
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It was really a pleasant stay at the park hotel, kolkata. After reading so many reviews i was quiet nervous about the environment but when i checked in, it well all good. I asked front office to give a good room and they gave me a room on 4th floor where it was very pleasant to stay, no noise was there. The staffs were very friendly. I asked for the late check out as my flight was in the evening and they provided me cordially which was very very nice. Thank you again to the park hotel management. i will definitely come again.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded May 6, 2024
Dear Guest, Thank you for taking the time to share your positive experience. While our team strives to ensure that each guest has a great time with us, we're glad to meet your expectations. We look forward to the pleasure of welcoming you back for another excellent stay soon. Warm Regards, Pramode Bhandari Area General Manager
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As I am also from the same Industry and due respect of all policy of this Industry I Samrat Singh owner of Hi Style Travels, New Delhi. I am writing to express my deep dissatisfaction with my recent experience at The Park Kolkatta I have been waiting in the lobby for the last 3 hours, and when I inquired about an early check-in, I was told there would be an additional charge. However, I noticed that some guest who arrived after me was granted access to their room without any charge, which feels both unfair and unprofessional.
I am especially disappointed because the staff member involved, Ms. Madhumita Das, who holds a senior position, seems to have used her authority in a way that does not align with the hotel's standard of service. The inconsistency in handling the situation and the lack of transparency has left me feeling hurt and undervalued as a guest.
As a guest of The Park Kolkata, I expected a higher level of professionalism and fairness. I would appreciate clarification on the hotel's early check-in policies and an explanation for this discrepancy.
I hope this situation can be addressed promptly, as it has severely impacted my experience here.
Sincerely, Samrat singh
+91-9811777422
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded 2 weeks ago
Dear Mr. Singh, Thank you for your feedback regarding your recent stay at The Park Kolkata. We sincerely apologize for the inconvenience you experienced, particularly the long wait in the lobby and the issues related to our early check-in policy. We understand that you arrived at 5:00 AM when our rooms were fully occupied, and although we offered tea and an opportunity for early check-in at an extra charge, we respect your decision to decline. The room made ready at 7:00 AM did not meet your request for a street view, as it was assigned to a family in urgent need. We also regret any unprofessional behavior exhibited by Ms. Madhumita Das and will address this internally to maintain our service standards. Your feedback is important to us, and we are committed to making necessary improvements. We hope to regain your trust and provide you with a better experience in the future. If you have further concerns, please feel free to reach out. Once again, we apologize and thank you for your understanding. Best regards,
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The hotel is situated in Park Street Area and it seems that it is very popular.
The hotel entrance is through a commercial complex on a bustling road. Upon arrival, I found the hotel a bit dimly lit. Check-in was smooth, and the front desk team was friendly and cheerful.
The room was very spacious and well-furnished. It provided a snack tray, a coffee tray, and a minibar. The bathroom was also well-supplied. However, water pressure can be improved, and the geyser takes a minute to start. Also, the shower curtain does only half the job.
The in-room dining is very costly, especially for the portion size though the food was good.
The next day, I had breakfast at their all-day dining restaurant called The Bridge. The breakfast spread was good, and the food was nice.
The checkout was smooth. They do offer luggage holding service.
Overall, I had a nice experience.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
Room Tip:Do check out the Biswa Bangla Store which is right next to the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your experience at The Park Kolkata! We're delighted to hear that you enjoyed your stay and found our team friendly and welcoming during your check-in process. We appreciate your feedback regarding the room amenities and bathroom facilities. Please rest assured that we take such comments seriously as we continually strive to improve our services. We're glad you enjoyed the spaciousness and comfort of your room, as well as the breakfast spread at The Bridge. We are also pleased to know that your overall experience was a positive one, and we hope to welcome you back in the future. Your insights are invaluable in helping us enhance our guests' experiences. Thank you once again for choosing The Park Kolkata! Warm regards,
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We were in house. From 25th our journey of my son's engagement ceremony i the Galaxy,commenced in a close association with the Park Hotel kolkata. Kudos to the chefs who were the magic behind the licious foods..and the service team led by Sardarji , the Captain of the team, who went above and beyond their reach to surpass our expectations. Mr Khatri from bell desk standing tall as the paradigm of "Atithi Devo Bhava" taking care of all our needs However I will also mention few points which require immediate attention... The event Sales officer Ms.Sayani lacks the amount of professionalism required to hold her position which involves her indecorous telephone etiquette, habit of deviating from her words where she clearly mentions she'd be providing assistance with the NOCs coordinate it giving abstract figures ( ranging between 5000 to 10000 ) with regards to NOC payments and right at the brimming end she stopped coordinating mentioning its us who needs to figure out on doing which we came to know the bill is 75000 . After receiving the full payment in advance she stopped involvement in any discomforts of guests ) . Groom had to come down while wearing makeup to accommodate guest parking and on calling her the exact reply perceived was "who's this?", she never bothered to save clients number and when addressed the issue she starting her response with " first of all " then she responded "bike parkings are usually not provided", please arrange soft skills trainings for her.
Mocktails needs improvement .
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Mar 22, 2024
Dear Guest, Thank you for sharing your valuable feedback. We are delighted to hear that you enjoyed the culinary delights prepared by our talented chefs and received excellent service from our team, especially Sardarji and Mr. Khatri. However, we sincerely apologize for any inconvenience caused by the lack of professionalism exhibited. We understand your concern and will address this issue internally to ensure that our team members uphold the highest standards of professionalism and guest service. If there's anything else we can assist you with, please feel free to reach out to us directly. We look forward to welcoming you back for future events. Warm Regards, Pramode Bhandari Area General Manager
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The room was comfortable and had all the usual amenities. Navigating the TV might take some effort. The hotel staff were attentive and helpful. The breakfast was delightful and they even had special dishes that would be made on request. The room access card needs to be kept away from your mobile phone. It might not work if the magnetic code is scrambled.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Keep your room access card away from your mobile phone.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Jul 30, 2024
Dear Guest, Thankyou for your feedback. We are pleased to know that you had a wonderful experience with us . We would be delighted to have you back for your future stays. Warm Regards, Pramode Bhandari Area General Manager
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Had a great lunch. Undoubtedly, the taste and quality was too good. And, Thanks to Moushami for her quick assistance and service. The ambience was great with lovely live music. Overall, service quality is highly appreciated. The area is highly convenient for the visiters to easily arrive at the location
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Apr 25, 2024
Dear Guest, Thank you for taking the time to share your positive experience. While our team strives to ensure that each guest has a great time with us, we're glad to meet your expectations. We look forward to the pleasure of welcoming you back for another excellent stay in the future. Warm Regards, Pramode Bhandari Area General Manager
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This is my third visit to The Park, Kolkata. The third visit was an excellent, quiet and well illuminated room on the 4th floor, Breakfast was included. Though a buffet breakfast but on my request management served me with my choice of food and sweets. I am thankful to Basanti Amma and Partha Basu for taking care of all my needs. This Hotel is centrally located with all the facilities within the hotels, Tips for room selection - Select quiet room for sound sleep at night.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:Select quiet room which is far from Roxy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pramode Bhandari, General Manager at The Park Kolkata
Responded Apr 10, 2023
Dear Guest, Thank you for appreciating our services. The team would be delighted to hear that they could make a difference to your stay. Also would like to extend our thanks to you for appreciating the food & will definitely convey the same to our chef. We look forward to hosting you again. Warm Regards. Pramode Bhandari Area General Manager
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Dear Guest
We may allow lighting up candles in the room. However, we urge that you are careful and the same is not for a prolonged period.
Thank you,
Pramode Bhandari
Area General Manager
Dear Guest,
The event flow will be available post December 15, 2018.
Do call hospitality desk at 033 2249 9000 to book the most happening parties in town all under one roof.
Warm regards
Pramode Bhandari
Area General Manager
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