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Kenilworth Hotel, Kolkata

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1 Little Russel Street, Kolkata (Calcutta) 700071 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (269)
Dining (28)
Room & Suite (16)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 767 hotels in Kolkata (Calcutta)
Location
Cleanliness
Service
Value
Travelers' Choice
The Kenilworth Kolkata is a 4-star luxury hotel located in the heart of the city. This family managed hotel goes back to the grand days of British Raj and, to this day, has an unmistakable colonial look and feel to it. The hotel comprises of exclusively decorated rooms and suites fully equipped with modern amenities. The in-house restaurants and banquet services cater to all tastes with their delectable range of local and international cuisines. The Big Ben relives the colonial days of Kolkata and is the city's only authentic British bar. Enjoy Oriental Cuisine at the Mae Kong, serving wide variety of global Asian flavors. While Aromas is the hotel's multi-cuisine coffee shop. The hotel also has a host of energizing spa and salon facilities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Full body massage
Salon
24-hour security
Concierge
Currency exchange
Executive lounge access
Newspaper
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Hindi
758Reviews5Q+A100Room tips
Traveler rating
  • 299
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  • 17
  • 27
Time of year
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Popular mentions
Sridhar wrote a review Jun 10
Kolkata (Calcutta), India1 contribution
The room which we had originally booked had issues but they upgraded to suite room with the same cost. Very generous staff always available. Good ambience and the restaurant Aromas serves really good food both vegetarian and non-vegetarian.
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Date of stay: June 2021Trip type: Traveled on business
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Solo artist wrote a review Mar 2021
India720 contributions78 helpful votes
Had stayed there for a day. Good atmosphere. The hotel is in the heart of Park Street. 5 minutes from maidan hotel. The rooms are specious. Because of covid only one restaurant . Amandeep was really efficient with all the hotel information. I requested for a early check in. Which was handed very nicely. Overall good experience.
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Date of stay: March 2021
1 Helpful vote
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Raju wrote a review Mar 2021
1 contribution
We stayed at kenilworth for 4 nights in a triple occupancy configuration. We had booked a premier club room was immediately upgraded to a club suite upon arrival. The room was spacious/neat and the service was prompt. Due to COVID only 1 restaurant was operational and many of their facilities were closed (like gym)... never the less the breakfast was ample. Overall rating would be 4.5/5 as if I were to nitpick, they were some things that could improve- there was a leakage in the bathroom shower section, the mini bar was not stocked and the room was too cold(the thermostat not particularly effective)
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Date of stay: March 2021Trip type: Traveled with family
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Cynophile wrote a review Feb 2021
2 contributions
Alwyays been a Great place because of the Awsome employees, few to mention - Mr.Ranjan Bhagat , Mr.Avijit Maity , Soumen and may more, they all made my evening super memorable. The best part was the surprise Cake from Mr.Rajan which was just splendid. Great people makes Great place and Kenilworth is exactly it. Thanks everyone to make my day Fantabulous.
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Date of stay: February 2021
Rooms
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Jiten K Panddya wrote a review Feb 2021
7 contributions
+1
This hotel used to be a good place but this visit we noticed if had gone to the rocks. Contacting in-room dining is a herculean task and they don't take calls. I called the duty manager and he was away and the receptionist told me that she would have them call on my room No. 206. But another 15 minutes goes by and nobody calls. I go down to protest as am a diabetic and sugars were dropping onky to be told sorry. The duty manager didn't have the brains now courtesy to tell me that he will arrange the requested food first and foremost but he didn't care. The in room dining guy Mr. RANJAN comes after 10 mins and says and they all take calls abut none took any call. Yesterday prior to dinner we encountered the same issue and today is the second second back to back and felt the urgent need to put it here so people so are old, on medications, especially diabetic who need to eat food on time may know that they can suffer serious health issues if they choose The Kenilworth We paid for 4 nights upfront while checking in but our eyes have opened and we shall check out tomorrow morning never to see this hotel and its staff who don't care about its guests who give business and revenue . STAY AT YOUR OWN RISK. PLEASE AVOID THIS HOTEL AT ALL COSTS.
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Date of stay: February 2021Trip type: Traveled on business
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Response from Debasish Majumder, Other at Kenilworth Hotel, Kolkata
Responded Feb 21, 2021
Dear Mr. Panddya,   On behalf of the Kenilworth Hotel, Kolkata , kindly accept our sincere apologies for not being able to provide you with the high standards of hospitality which all our guests have come to expect of us. We genuinely regret the inconvenience caused to you because of  the less than satisfactory experience you have had during your stay with us. We always try to provide the best service to our guest and on this occasion, we didn’t exceed our basic expectation. Our hotel has always taken pride in ensuring that our guests have the feeling of it being a home away from home. Our main aim being guest satisfaction and quality delivery. We have taken your valued feedback very seriously and have taken immediate corrective measures to ensure that what you faced is not repeated ever again. We’d like to have you back as our guest and hope you give us the opportunity to make this right. We value your patronage. Once again my sincere apologies for the inconvenience faced by you.   Regards, Kevin Wilkins General Manager
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PRICE RANGE
$71 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenilworth hotel, kolkata hotel kolkata (calcutta)
LOCATION
IndiaWest BengalKolkata DistrictKolkata (Calcutta)
NUMBER OF ROOMS
101
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Frequently Asked Questions about Kenilworth Hotel, Kolkata
Which popular attractions are close to Kenilworth Hotel, Kolkata?
Nearby attractions include Birla Planetarium (0.2 miles), ISKCON Kolkata, Sri Sri Radha Govind Temple (0.3 miles), and Vardaan Shopping Complex (0.3 miles).
What are some of the property amenities at Kenilworth Hotel, Kolkata?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kenilworth Hotel, Kolkata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kenilworth Hotel, Kolkata?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kenilworth Hotel, Kolkata?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Kenilworth Hotel, Kolkata?
Conveniently located restaurants include Jyoti Vihar, Fire And Ice Pizzeria, and The Blue Poppy.
Are there opportunities to exercise at Kenilworth Hotel, Kolkata?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Kenilworth Hotel, Kolkata have an airport shuttle?
Yes, Kenilworth Hotel, Kolkata offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kenilworth Hotel, Kolkata?
Yes, dry cleaning and laundry service are offered to guests.
Does Kenilworth Hotel, Kolkata offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kenilworth Hotel, Kolkata?
The staff speaks multiple languages, including English and Hindi.