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Central Heritage Resort and Spa, Darjeeling

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Central Heritage Resort and Spa, Darjeeling
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305 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Kolkata (Calcutta), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had an excellent 2 rooms, and while water is a big commodity in Darjeeling overall, it was a fair amount for all 5 of us. The staff was helpful and every morning the staff in charge of cleaning the room, will ask us what time they could come, and what we need? Breakfast was a treat, and so was... More 

Helpful?
Thank Lily P
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

It' worst hotel located at mall road. This hotel is divided into 2 wings one wings they only have club rooms and other wing has Deluxe rooms. I stayed at Deluxe rooms wing which has 3 floors with No lift..... Rooms are too small , dirty bathrooms & toiletries. They don't have sufficient staff for both wings. It's not recommendable... More 

Helpful?
Thank deepika c
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Ma'am, We do have 2 wings, which is clearly mentioned on our website. And we have a team comprising of enough staff for both the wings. What was the inconvenience faced by you? Please specify so that we can work on it. More 

Travelers are raving about these Darjeeling hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Positive Hotel is just behind the The Mall...hardly 100 steps from Hotel Glenary's Resturant is behind the hotel on Mall road - try the food and you will love it Breakfast is good Mr Suman was very helpful.Thank you Negative None of the Club Rooms have any view from window, opt for Deluxe rooms which is in opposite side of... More 

Helpful?
Thank Ashish S
Faridabad, India
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 1 week ago

2 of us stayed in this hotel . The staff at reception was not really helpful as wifi was not working properly and we had to come down and use it . There was no hot water when it was needed the most and they actually bought a geyser with them when I inquired on the same . I ended... More 

Helpful?
Thank TusharKaushik
Sikar, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Average hotel...Very old made..Average room service..the good thing is that the hotel located near the mall road at the walking distance. Rest all average.Nothing special in this hotel,if you expect more.

Helpful?
Thank meet2amitsharma
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This is the best place to stay in Darjeeling.. walking distance to mall road and Chowrasta... you don't really need to walk for long to visit some good eateries and mall road. Everything is located at a distance of max 5-10min. Talking about the property, it's really well maintained and very beautiful. Staff over there is very helpful and generous.... More 

Helpful?
Thank shruti2811
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Ma'am, We are glad you enjoyed your stay with us. The title of your review has made us proud :) Thank you. More 

India
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed August 22, 2016

I took my family back to Central hotel after nearly 40 years to relive the times that I had when I was seven. The hotel is centrally located and very close to the main mall area. The front facade looked just the same. The interiors had lost some sheen but brought back memories. the interiors are a bit Mish mash... More 

Helpful?
Thank DayDreamingIndia
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, We love old timers. Thank you for visiting us after so many years. We underwent major renovation about 15 years ago. We tried to keep the heritage look of the hotel while we got all the latest amenities and facilities added to it. It wasn't easy. Now we say that we are over 110 years old with all... More 

Mumbai (Bombay), India
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 18, 2016

Just off the mall is a good place to be. Even more so when the hotel upgrades you to a suite. I knew I would love the place as soon as we parked outside it and wasn't let down. The reception with its heavy woodwork, wildly colourful plants and a skylight is a treat. Our room continued the heavy use... More 

Helpful?
Thank rrvsmum
Centralhotels123, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Guest, Thank you for such a delightful review. We need to be told if the guests are planning a trip to Tiger Hill, as we make all the necessary arrangements. More 

Kolkata
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 1, 2016

For the last 4 years, every year during the summer, we are making a visit to Darjeeling.However this was my first stay at Central Heritage..and it was a pleasant one. A heritage wooden building, wonderful decoration and huge rooms...all added to the grandeur of our stay. We had booked 2 club rooms and they were really spacious..with fire places adding... More 

Helpful?
1 Thank Debrajroy
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, Thank you for writing here in such detail. We are glad you had a comfortable stay with us. Will look into the points mentioned by you. The view is good from the Bar and lounge, Restaurant and Deluxe rooms. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed August 1, 2016 via mobile

It's a old Hotel. ..more than hundred years old. Very well maintained. Excellent service. ...Good food. ...Breakfast. ..Lunch...Dinner. ..lots of choices. .. very courtious staff..enjoyed the weekend. ...will like to visit the hotel again in future.

Helpful?
Thank ashish g
Kanika_mhs, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review

Dear Sir, Thank you for your generosity in praising our Resort. Do come again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Central Heritage (formerly Fortune Resort Central) is a luxury holiday resort in Darjeeling, offering an experience of British heritage which has been a part of Darjeeling for more than a hundred years. The luxurious hotel is located near ‘the Mall’ and ‘Chowrasta’, the most famous spots and centre of all leisure activities of this beautiful hill station. The heritage block of this classic hotel was built in 1905 and offers elegantly appointed rooms with all the modern amenities. Experience the lavish 'British Raj' lifestyle as you take time off to relax and unwind yourself amidst breathtaking views. ... more   less 

Additional Information about Central Heritage Resort and Spa, Darjeeling

Address: Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Location: India > West Bengal > Darjeeling
Price Range: $42 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Central Heritage Resort and Spa, Darjeeling 3.5*
Number of rooms: 46
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Also Known As:
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling
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