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Mayfair Darjeeling

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Traveler (1442)
Room & Suite (200)
Dining (78)
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About

#15 of 168 hotels in Darjeeling
Location
4.6
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
MAYFAIR Darjeeling - located in the lap of Mother Nature, is a star category deluxe heritage hotel that was once the summerhouse of Maharaja of Nazargunj. Located at prime location (opposite Governor's House) in Darjeeling, MAYFAIR Darjeeling is known for world-class facilities, state-of-the-art services, superb amenities, and a home like surrounding that pleases ever tourist. With 43 well-decorated and fully furnished rooms,the leading luxury hotel in Darjeeling provide you accommodation with the motive of "Stay with Us, Stay with Nature". Being over a century old, it still maintains the charm of the old world while having modern amenities and a young and vibrant staff. Warm fires in each room, spectacular sunsets, the stellar Spa, an exclusive Tea boutique and extensive dining options are just some of the reasons guests come back here time and again.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Billiards
Children Activities (Kid / Family Friendly)
Car hire
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Table tennis
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Fireplace
Private balcony
Room service
Safe
Seating area
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Charming
Languages Spoken
English, Hindi
4.5
4.5 of 5 bubbles1,199 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Mayfair Darjeeling is often celebrated for its inviting atmosphere, complete with cozy rooms that feature fireplaces and luxurious touches. Nestled in a prime location, guests appreciate being close to major attractions and the pristine cleanliness upheld by diligent housekeeping staff. While the rooms are comfortably furnished and the hotel's amenities, including diverse dining options and serene garden spaces, receive high marks, there have been occasional noise complaints and issues with room allocation. Service is generally warm and responsive, but some guests have faced inconsistencies. The hotel's value is a point of contention, with its excellent service and location weighed against some refund concerns.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Remarkable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Outstanding
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Dr Kedar Shashikant Bhide wrote a review Mar 10
10 contributions
+1
Great ambiance and hospitality Diligent team of staff led ably by Sabyasachi Mahanti!!! Alina Mr Bhuman and Mr Pravin were outstanding Great experience cherished memories Thank you very much for the wonderful hospitality 🙏🏼🙏🏼🙏🏼🌺🌺🌺🌸🌸🌸🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻🌻
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Date of stay: February 2024
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Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Explore35502936043 wrote a review Feb 2024
2 contributions
Stayed at mayfair hill resort from 11 to 15 february (4 nights) alongwith my family in heritage room no.206.very spacious room with wonderful mountain view and a beautiful fireplace which was lit every evening.my two 5 years old twin daughters absolutely lived the place particularly their play room where they were given company by frount office staffs.both breakfast and dinner were wonderful and varied during our entire stay.dinning room stay were extremely helpful and hospitable particularly bhushan ji, pragya, meghna, angela, vinayak.frount office staff angeli was ever cooperative.last but but the least the resort manager mr.mohanty was always attentive making the stay very besutiful.in a nutshell our stay was an EXPERIENCE BEYOND WORDS.......
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded 2 weeks ago
Dear Mr. Prasad Namaskar !!! We are delighted to know that Heritage Room no.206 provided a comfortable and picturesque setting for you and your family, and that the fireplace added a cozy touch to your evenings. The joy expressed by your twin daughters for the play room fills us with pride as we strive to cater to guests of all ages to ensure a memorable stay. It is heartwarming to hear that our culinary offerings at both breakfast and dinner met your expectations with variety and taste. Your commendations for Bhushan Ji, Pragya, Meghna, Angela, and Vinayak are greatly valued, and it's encouraging to learn that their service enhanced your dining experience. The front office team, particularly Angeli, appreciates your recognition of their cooperative efforts. Furthermore, it is reassuring to hear that Mr. Mohanty, our resort manager, played a pivotal role in making your stay exceptional. Your experience, described as "beyond words", inspires us to continue delivering exceptional service and moments that contribute to such extraordinary stays. We look forward to welcoming you back to Mayfair Hill Resort for more wonderful experiences. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dEEpakK72 wrote a review Feb 2024
Indore, India125 contributions54 helpful votes
Amazing house keeping, beautifully done rooms and very helpful (though at times quite slow) staff. Experience is positively accentuated by the great food and well stocked bar. Location is certainly great and quite close to Mall Road and View Points. The Attic rooms seem to have a drainage smell problem which need to be taken care of. While the place will remind you of Check-Out time, be prepared to keep waiting for your rooms post the Check-in time. We waited almost 45 minutes, three hours after the scheduled check-in time. In short a mixed bag, more positives than negatives. I wish Mayfair would take care of the problems to ensure a Wow experience!!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded 2 weeks ago
Dear Mr. Deepak Namaskar !!! We are delighted to know that you appreciated the housekeeping, room aesthetics and the variety of food and beverages as well as our well-stocked bar. It is great to hear that our location added to the convenience and enjoyment of your stay. Your constructive feedback is invaluable to us. We have taken note of the concerns regarding the one off delays from our staff and are actively working on streamlining our service to ensure promptness and efficiency. The drainage smell issue in the Attic rooms has been flagged with our maintenance team for immediate resolution. Understanding the inconvenience caused by the wait time during check-in, we're looking into our procedures to prevent such occurrences in the future. Timeliness and guest satisfaction are paramount and we are committed to improving our practices to provide seamless wonderful experiences. We appreciate your honest review and are motivated to work on these aspects for a 'Wow experience' in your future visits. Our team is dedicated to making every stay memorable and we hope to have the pleasure of serving you again under the best circumstances. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yogesh V wrote a review Feb 2024
1 contribution1 helpful vote
This property is damm good especially the library, one must try going there once in one's life but for me, BISWAJIT Ji you stole the show. Your generosity, hospitality and kindness was on point. Wish you luck for your life. Hope we will meet soon.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded 2 weeks ago
Dear Mr. Yogesh Namaskar !!! It is fantastic to hear that our property left such a strong impression on you, particularly the library. We are delighted to know that our efforts to create a unique and memorable experience are resonating with our guests. We eagerly await the opportunity to welcome you back in the near future for another exceptional memory. Your positive experiences here are what motivate us to continue striving for excellence. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nabanita_july wrote a review Jan 2024
Kolkata (Calcutta), India285 contributions47 helpful votes
+1
Chkd in for our anniversary trip.. They welcomed us with beautiful Darjeeling Tea and hot towel which was very refreshing… My hubby ordered a cake but they did not charge it and gifted us which was a nice gesture… We booked for Heritage room… everything was superb… The room was very comfortable n cosy during this chilly weather…I was little worried as they do not have central heating system.. They provided hot water bags every night The only thing missing was a refrigerator though it was not a part of our requirement… The disadvantage of Mayfair is view… A new building is getting constructed just outside the window… A part of mountain was visible though Mt Kanchenzonga was not visible as the position of the hotel is on the other side .. It’s only 1 min walk from the hotel to the view point from where we saw Mt Kanchanzonga… I am in love with Mayfair and would like to stay here again… Food was good with lots of options.. Their usp is their staff… Each and every person had smiling face and ready to help you if needed…
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded Jan 31, 2024
Dear Ms. Nabanita Namaskar !!! We are elated to hear your anniversary celebration at MAYFAIR Darjeeling was memorable and we are glad our gesture with the complimentary cake added to your special occasion. It's wonderful to know that the Heritage room with its cosiness resonated well with you during the cooler weather, and that the hot water bags provided nightly were a comfort. We understand your concern regarding the lack of a refrigerator in the room and appreciate the feedback as we continually seek to enhance our guest experiences. While it's regrettable that the new construction affected the pristine view you might have expected, it's great to learn you were able to enjoy the sight of Mt. Kanchenjunga just a short walk from the hotel. Your kind words about our food selection and the exceptional service from our staff are heart warming to hear. Rest assured, your love for Mayfair motivates us to maintain our high standards and to ensure that every stay with us is an experience to cherish. We eagerly anticipate your return visit to Mayfair for another delightful experience. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DayTrip25164945699 wrote a review Jan 2024
1 contribution
Best place to stay in Darjeeling. Booked through our travel agency - India tourism center, kolkata . Best maintained garden and place I ever witnessed. A must visit is Mahakal temple nearby. The mall is a chaotic place yet nice. Too congested place in Himalayas .
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded Jan 31, 2024
Dear Guest Namaskar !!! We are delighted to hear that your stay in Darjeeling was enjoyable and that you appreciated the well-maintained garden at your accommodation. It's always wonderful to know when guests have had a memorable experience. Your recommendation of the nearby Mahakal Temple will surely be helpful to future visitors looking for local sights to explore. It's unfortunate to hear that you found The Mall to be rather chaotic; being a popular destination, it can get crowded especially during peak tourist seasons. Nonetheless, we hope that the charm of Darjeeling made up for any inconvenience you experienced due to the congestion. Your feedback is invaluable to us and to fellow travellers looking to visit Darjeeling. We hope you'll choose to stay with us again and discover even more of what the region has to offer. Safe travels and we look forward to the possibility of welcoming you back in the future. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Singh wrote a review Jan 2024
Kolkata (Calcutta), India1 contribution
+1
Mayfair resort property is an awesome property. But few facilities are really bad and when raised they said it is not our fault this is really bad. In my sandwich I got an hair but the manager there said it is not from the kitchen. It is from outside source, it was there in there in their restaurant buffet table. he did not accept their fault. You're serving this type of food without hygiene. And even the water bottle Were having moulds. I am attaching few pics, not good at all. I did not wanted to write all this, but the people there did not accept there fault. Which forced me to write a complaint against the hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded Jan 31, 2024
Dear Mr. Singh Namaskar !!! We are genuinely concerned to hear about your experience, as it falls short of the high standards we strive to maintain. We take issues of hygiene and cleanliness very seriously, and I assure you that your feedback has prompted an immediate review of our kitchen and dining protocols to address and prevent such incidents. Regarding the situation with the sandwich, it is unacceptable and we understand how distressing this must have been. Additionally, the presence of mould on water bottles is deeply troubling and we have investigated this as a matter of urgency to find the caps of glass bottles were developing stains on multiple usage and we are ensuring that all items we serve are of the utmost quality and safe for consumption. We appreciate you bringing these matters to our attention. Your feedback is invaluable in helping us improve our services. We are committed to improving further on these issues and hope that we can regain your trust in the future. Should you wish to discuss this further, please do not hesitate to reach out to our management team directly. Rest assured, we are taking your complaint seriously and are taking immediate corrective action. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dipak Poddar wrote a review Jan 2024
Kolkata (Calcutta), India27 contributions4 helpful votes
Every year we stayed at Mayfair Darjeeling. I think it is the best resort in Darjeeling. Great hospitality polite staff natural gardening everything felt you a memorable vacation. Food and beverage manager Mr. Biswajit Das Sharma is a great person. He looks very carefully of every single guest. The resort G.m Mr. Sabyasachi Mohanty is very polite and humble person. The only lacking was their food which was very hygienic but tasteless. They should improve their food quality and taste.31st night gala dinner was very poor and tasteless preparation. Otherwise I recommend the resort for everyone.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded Jan 9, 2024
Dear Mr. Dipak Poddar Namaskar !!! We are extremely delighted to hear that your visits to Mayfair Darjeeling has been memorable and that the resort continues as your preferred choice in Darjeeling. It is wonderful to know that the natural setting, our staff and the leadership team contributed positively to your experience. Your feedback about the food quality and the 31st December night gala dinner is greatly valued. We take immense pride in the hygiene standards of our culinary offerings and equally strive for excellence in flavour and presentation. However we missed the mark with you on this occasion. Please be assured that your comments regarding taste have been shared with our Chef and culinary team for immediate review and action. It is heartening that you prefer recommending our resort to all your acquaintances. Rest assured, we are dedicated to making continuous improvements and eagerly look forward to delighting your palate during your next visit. Looking forward to hosting you again with family and friends. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nilashis wrote a review Dec 2023
Bangalore44 contributions24 helpful votes
Very well located property with excellent service and tasty food…what else would one need during a hill station holiday. Rooms were excellent with fire place (which were lit promptly on request), room heaters, air humidifiers. Nice touch of hospitality with some complimentary snacks and sift lift drinks which were replenished every day. Service is impeccable and all possible needs are met promptly which is hard to get in hill stations, specifically in peak season ( end of December). Gaming area adequate to have all in the family occupied, the gym is small but will help to lose your calories. The buffet breakfast is top notch with a wide spread of dishes, including live counter. One thing missing was Darjeeling tea in pots (signature in all cafes here). You need to be satisfied with tea bags. Maybe the only complaint. The “Douglas” bar is small yet cozy with plenty of options to keep one happy. Bartender Jyotirmoy is good at mixing cocktails. Tell him your taste and he can surely mix something more satisfying than just quenching your thirst. Bhuman ji and Deepna ji is always looking after you in the restaurant. Reach out to them if you need something and they’ll promptly help you out with a smile. Overall a highly recommend luxurious stay option and will definitely return
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded Jan 1, 2024
Dear Mr. Nilashis Namaskar !!! We are delighted to hear that you enjoyed your stay at our hill station property MAYFAIR Darjeeling, embracing the warmth of our fireplaces, the comfort of room heaters, and the convenience of air humidifiers. It is wonderful to know that the added touch of complimentary snacks and soft drinks contributed positively to your experience. Our goal is to provide impeccable service, and we are thrilled that our team met your needs swiftly even during the peak season. We take pride in offering a variety of entertainment for all family members and are glad our gaming area and gym added value to your stay. It is fantastic to know that our buffet breakfast with its extensive spread and live counter was to your liking. We appreciate your feedback regarding the Darjeeling tea and will look into how we can incorporate it to enhance our beverage offerings. Your kind words about our ‘Douglas’ bar, and the acknowledgment of Jyotirmoy's cocktail mixing skills are much appreciated. We are also happy to know that Bhuman and Deepna looked after you so well in the restaurant. Thank you for recommending us as a luxurious stay option. Your satisfaction is what we strive for and we eagerly look forward to welcoming you back again and again. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vicky wrote a review Dec 2023
Bhubaneswar, India1 contribution
the property is amazing but the room service is pathetic they have to be reminded again and again about the service they delay things intentionally very pathetic their restaurant Magnolia is even worse this partial person MR Bhuan is very over smart doesn't deserve in the hotel industry on the other hand, the front office manager Mr. Giri was very helpful he helped me at odd hours for medical emergencies.
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Date of stay: December 2023
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from MAYFAIR Hotels, Owner at Mayfair Darjeeling
Responded Dec 27, 2023
Dear Mr. Vivek Rathi Namaskar !!! We are pleased to hear that you found our property to be amazing, and that Mr. Giridhari was able to provide you with the helpful assistance you needed during your medical emergency. However, it is regrettable to learn about your disappointing experience with our room service and the issues you faced at our restaurant, Magnolia. Your feedback regarding the service delays and your interaction with Mr. Bhuban is being taken very seriously. We hold ourselves to the highest standards of hospitality, and it is clear we missed the mark in your case. Please rest assured that we will address these concerns with our team to ensure that such incidents do not recur. We strive to ensure that all our guests receive prompt and courteous service and what you experienced is not indicative of our usual standards. We appreciate you bringing these matters to our attention and your comments serve as an opportunity for us to review and improve our guest experience. We sincerely expect to have the opportunity to restore your confidence in us during a future stay, where we will endeavour to demonstrate the high level of service we as a resort have been known for. Warm regards Sabyasachi Mohanty Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$118 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayfair darjeeling hotel darjeeling, mayfair hotel darjeeling
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
53
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAYFAIR DARJEELING $112 ($̶1̶3̶7̶) - Updated 2024 Prices & Hotel Reviews - India

Frequently Asked Questions about Mayfair Darjeeling
Which popular attractions are close to Mayfair Darjeeling?
Nearby attractions include Mahakal Temple (0.2 miles), Himalayan Mountaineering Institute (0.09 miles), and Padmaja Naidu Himalayan Zoological Park (0.09 miles).
What are some of the property amenities at Mayfair Darjeeling?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Mayfair Darjeeling?
Top room amenities include a flat screen TV, a fireplace, and a seating area.
What food & drink options are available at Mayfair Darjeeling?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mayfair Darjeeling?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mayfair Darjeeling?
Conveniently located restaurants include Hot Stimulating Cafe, Mamta Pizza Place, and Tiffany.
Are there opportunities to exercise at Mayfair Darjeeling?
Yes, guests have access to a fitness center during their stay.
Is Mayfair Darjeeling located near the city center?
Yes, it is 0.7 miles away from the center of Darjeeling.
Are any cleaning services offered at Mayfair Darjeeling?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayfair Darjeeling offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mayfair Darjeeling?
The staff speaks multiple languages, including English and Hindi.