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The Elgin, Darjeeling

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The Elgin, Darjeeling
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513 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Raleigh, North Carolina
Reviewed June 19, 2015

The Good: The hospitality. The service. The old world charm and elegance. We were tremendously impressed with the quality of the staff - and the genuine warmth in their service. This included going out of their way to make sure we had a full breakfast today at 6:30am even though they do not start serving breakfast until 7:30am. Huge umbrellas...

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1Thank Desirees
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir/Madame! We thank you so much for giving us such a detailed and helpful feedback ! While we are happy to know of all the positive points that you have taken time to write about in such depth and detail , your feedback about the points where we need to improve at the same will help us concentrate on...

New Delhi, India
Reviewed June 16, 2015

We stayed at ELGIN last year june. Coming form mayfair gangtok we thought that Elgin would be an equally good property as told by our travel agent but when we reached all it went was worse than terrible experience. We have been given room on first floor where we could see nothing from the window as it was the kitchen...

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2Thank knowarun
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you for taking the time to review our property ! We are sorry to hear that you were unhappy with your room when you stayed with us last year in June 2014. We have investigated the matter as it took us some time to check on your stay history from last years records . As...

Reviewed June 15, 2015 via mobile

It is the most pathetic and hopeless hotel. We checked into the hotel on 15th June from pelling Elgin. We were asked to stay in no view rooms after doing a booking about 1and a half mth previously On checking the room they can't offer something like a attic room as a deluxe room ! The roof was such if...

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3Thank Anchal A
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! First of all we thank you for having chosen Elgin Hotels & Resorts as your preferred hotel chain of stay in Darjeeling and Sikkim ., we are also happy to know that u were happy with your stay in our hotels in Gangtok and Pelling . We are very sorry to know that you were not satisfied...

Barnard Castle, United Kingdom
Reviewed June 14, 2015

Elegant dining room, elegant bedroom, elegant communal rooms, staff in wonderful uniforms; it all adds up to an amazing couple of nights' stay. Felt I was back in the Colonial era (I wonder what that says about me!). The Elgin is also a haven of tranquility in a very noisy, busy and crowded town, set in lovely gardens. Food is...

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1Thank Auksidegoff
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you so much for appreciating our property and we do look forward to having you back with us again as our guest . The Elgin was built in 1887 and it is the oldest heritage hotel in Darjeeling built by the King of Cooch Behar . While we have been gradually adding modern comforts and...

Kolkata (Calcutta), India
Reviewed June 11, 2015

Hi we visited The Elgin for 2 nights in May and stayed thru 27th and 28th and checked out on 29 morning after bfast. Thanks to trip advisor we asked for room 33 or 34 , these are about the best rooms and have a wonderful view. since the floors are wooden the room above had a load of kids...

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2Thank dstrikha1956
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you for taking the time to give us your feedback ! Your feedback will go a long a way in helping us improve and rectify flaws that we may have overlooked, we have now replaced the faulty television since your stay and we have also given the Chef your feedback about the food .

Kolkata (Calcutta), India
Reviewed June 11, 2015

Stay in Elgin was amazing ! Food quality was excellent. Room condition & ambiance are awesome. You should stay atleast a day if you are in Darjeeling. Most entertaining things they are serving dinner with a beautiful Piano playing. We enjoyed a lot.

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1Thank Sudip2102
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you for your feedback ! we are glad to know that you enjoyed the tunes of our pianist in the hotel dining room , we look forward to having you over with us again and we look forward to serving you.

New Delhi, India
Reviewed May 31, 2015 via mobile

Elgin was really a good experience for us. I tried Darjeeling, Kalimpoong & Gantok. Initially I had issue in service which I escalated to their MD Viraj. He personally told staff to care for us. We were upgraded to suite room & service was too good. I had 7 days really good time. I recommended to lot of friends post...

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2Thank Paramjit J
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame! We thank you for your feedback ! We have informed our Managing Director of your feedback and we would be delighted to serve you again .

Chennai (Madras), India
Reviewed May 29, 2015 via mobile

very caring and nice hospitality. good Place to stay. We can have good view of the city and more shopping places nearby. Good food and centric view. Three days of good enjoyment. Loved the place a lot.

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2Thank ArunRamchandran
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Mr Ramchandran! We thank you so much for choosing the Elgin Darjeeling as your choice of stay to holiday in the hills of Darjeeling . We thank you for your positive feedback and we look forward to having you over with us again.

Mumbai (Bombay), India
Reviewed May 28, 2015

This hotel takes you back to living in a heritage building with the kings, it is undoubtedly the best place to live in Darjeeling, it is a bit expensive compared to other hotels, but worth each and every penny that you pay. The rooms are big and very well decorated, the staff is very very good. They are extremely accommodating...

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1Thank atwin90frames
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir and Madame! It is really good to know that u have enjoyed your stay with us in Darjeeling and Sikkim, we thank you for the feedback on the food . It seems that u have found the menu selection to be repetitive as you were staying in more than one of our properties, it has been our effort...

Calcutta, West Bengal, India
Reviewed May 25, 2015

We had a great stay here from May 20-23, 2015. The location of the property and it's upkeep added to the wow factor.Mr Badal Majumdar and his Team have done very well. We were taken care of very well by the courteous staff. I would love to come back to Elgin Darjeeling soon. Keep up the good work.

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1Thank Suprotik B
ElginGuestRelations, Guest Relations Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you very much for your appreciation of our the property and the services of the staff, in particular our hotel manager Mr Majumdar , your positive feedback will go a long way in encouraging the team at Elgin to keep up the good work consistently.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more   less 

Additional Information about The Elgin, Darjeeling

Address: 18 HD Lama Road, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Price Range: $159 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elgin, Darjeeling 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Hotel Style:
#2 Luxury Hotel in Darjeeling
#2 Spa Hotel in Darjeeling
#6 Family Hotel in Darjeeling
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Questions & Answers

Here's what travelers have asked, with answers from The Elgin, Darjeeling staff and other travelers.
7 questions
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Questions? Get answers from The Elgin, Darjeeling staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid Room 38”
 of 5 bubbles Yorkiebb, 1 week ago | Read review
“Ask for mountain view.”
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“Avoid this hotel, if you don't have a choice then any room is okay”
 of 5 bubbles , Feb 20, 2017 | Read review
“Ask for a valley facing room!”
 of 5 bubbles 92eshanm, Jan 25, 2017 | Read review
“Room facing the mountains have a lovely view”
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5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question