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The Elgin, Darjeeling

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The Elgin, Darjeeling
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441 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Bengaluru (Bangalore), India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was trying to book this place in June'16 and the response from their booking center in Kolkata (I think) was worse than terrible. I was inquiring for a deluxe room, tariff for which is10K odd and this lady Ms. Superna Biswas was talking to me as if they are providing a free service. One example of her courtesy -... More 

Helpful?
2 Thank Mayank S
Clermont-Ferrand, France
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely room with a view. The hotel itself feels like you're in a beautifully maintained colonial bungalow. The staff are extremely helpful, efficient, kind and pleasant. The hotel is perfectly placed - in the heart of Darjeeling and yet quiet enough to be peaceful. The Mall road and the commercial street are just 5 minutes away on... More 

Helpful?
Thank Inauvergne
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We (couple with a 3.5 yr old) stayed 3 nights at the property and had a comfortable stay. We got a room with a great view which was quite spacious and comfortable.We loved the interiors. The geyser wasn't working on the 2nd day and they gave us key to the adjacent room so that we could use that as well... More 

Helpful?
1 Thank Naj_N82
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madam & Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your... More 

Kolkata
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

An awesome heritage hotel with mesmerising decor with antique & vintage decor. Par excellence impeccable hospitality with a warm smile always. Buffet & à la càrte food is yummilicious.A home away from home feel with staff of immaculate hospitality standards. I feel elated to write this feedback about Elgin Darjeeling.I would highly recommend this property for this heavenly paradise experience.... More 

Helpful?
Thank siddharth S
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .... More 

Gurgaon, India
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would say the best of Elgin out of its 4. It takes you back in memory lane of old Raja / Maharaja / British time. Its bar lounge, restaurant, reception, library & rooms.. you can get soaked in old era besides a great view of mountains & sun set. The staff is quite polite, helpful & well behaviour.

Helpful?
Thank mann258
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .... More 

bittern
Level Contributor
367 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights here and enjoyed it thoroughly. Ashok in the restaurant greeted us with a delightful smile each day. Food good, large comfortable bed, nice view out across Darjeeling. Centrally located near the mall. Two friendly Samoyed dogs live here and are good with greet guests. Wifi good connection, showers work well lounge area peaceful.

Helpful?
Thank bitterntraveller
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .... More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights with my family in early August and we really loved it. Having completed the Golden Triangle in modern, comfortable but largely anonymous hotels the Elgin was a real find. Right in the centre of Darjeeling it was more like a home than a hotel and had a strong sense of its history. Victorian furniture and... More 

Helpful?
Thank Davewse23
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .... More 

Nairobi, Kenya
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our first time to Darjeeling via Bagdogra from Kolkata and WOW - what an experience it was !! The Hotel was a wonderful surprise with the location, the people, the ambience based on a house converted and developed over the years into a hotel. A colonial house one must visit to experience their hospitality. Their welcome with the 'Cherry Brandy'... More 

Helpful?
Thank 370bhavnak
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations .... More 

New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2016

We stayed in the Hotel for 3 Nights in the 1st week of June'15. The Hotel has a fantastic location, just adjacent to the Mall Road. It is a Heritage Hotel but unlike similar hotels it has been upgraded with all modern comforts without compromising on its Heritage Character. The rooms are very large and comfortable and the hotel has... More 

Helpful?
Thank jjwala
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed your expectations . The... More 

Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

I stayed in this hotel for five nights with my family during my family vacation. The location of this hotel is excellent.... Mall is just five minutes walk with all good restaurants and big bazar with in 5-10 min walk. The people in restaurant .... Bar.... Room service all are very very warm and accommodative. They will give you a... More 

Helpful?
1 Thank Sheikh M
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings and Namaskar! We thank you for your feedback and appreciation of the property ! you have pointed out that the property lacks some very basic facilities like a gym , spa and 24 hrs room service that would be a great value addition to the property considering it is rated 4 stars by the Government rating... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more   less 

Additional Information about The Elgin, Darjeeling

Address: 18 HD Lama Road, Darjeeling 734101, India
Location: India > West Bengal > Darjeeling
Price Range: $143 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elgin, Darjeeling 4*
Number of rooms: 23
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Also Known As:
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Hotel Style:
#2 Spa Hotel in Darjeeling
#3 Luxury Hotel in Darjeeling
#6 Family Hotel in Darjeeling
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