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Jain Group Sanderling Resort & Spa

Traveler (32)
Room & Suite (3)
Dining (2)

About

#28 of 130 hotels in Darjeeling
Location
Cleanliness
Service
Value
Located just opposite Gymkhana Club, Jain Group Sanderling Resort and Spa is a 4 star category Luxury Hotels.Being of Jain group makes it best available pure veg hotel in Darjeeling.Hotels has elevator facilities,Gym , Spa. Rooms are big and Luxurious. All modern ammenities including 24 hours hot and cold water supply is there. Club facilities can be used by guests at very nominal cost.
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Property amenities
Room service
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Free parking
Spa
Free High Speed Internet (WiFi)
Airport transportation
Business Center with Internet Access
Wheelchair access
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Room features
Suites
Good to know
HOTEL CLASS
39Reviews
1Q+A
3Room tips
Traveler rating
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Popular mentions
I stayed at your hotel Sanderling Resort & Spa , Chauk Bazaar, Darjeeling in room no 414, 4th Floor. I have checked in on 25-May-2019 and checked out on 27-May-2019. I have done my booking in the name of Pankaj Giri . On 26-May-2019 while I have gone for the dinner in the
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Response from jayant_bh, General Manager at Jain Group Sanderling Resort & Spa
Responded 1 week ago
Dear Sir From the day you send us first mail we have been continuously replying and kept records of all mail from you. Also without any evidence you have been blaming hotel for your own act of negligence and carelessness. It is sad that you are blaming hotel just because you feel sure . Further in all mails you have been threatening us since past week of defaming in social sites and done the same. Also lying that we have not been responding to your mails.You just kept saying proper remedy which we fail to understand. Sir we have full faith in our team and no such incident has taken place at our hotel and we have records for the same. As answered in your mails you cannot blame a hotel for own act of negligence . In entire duration of your stay you were very happy with services provided . Thanks and Regards
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+1
We stayed for 3 nights at this new & beautiful hotel located right across the Gymkhana & next to the church (which can be seen in the pic).. The Church-side view is amazing as you can not only see the beautiful church but also some part of tye valley and tennis courts judt next
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Response from jayant_bh, Front Office Manager at Jain Group Sanderling Resort & Spa
Responded yesterday
Dear Guest, Thank you for your warm feedback. We are glad to know that you liked our service and the food we serve. Hope you had a comfortable stay in our hotel. We are looking forward to your next visit so that we can get the pleasure of serving you again. Hope to see you soon. Thanks and regards
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Clean, spacious but extremely noisy rooms. You could hear kids (guests) planning in the courtyard till late night. Courteous staff. Good vegetarian food only. Few minutes away from Mall Road. Wouldn’t go back as there are many better options available in Darjeeling.
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Response from jayant_bh, Front Office Manager at Jain Group Sanderling Resort & Spa
Responded yesterday
Dear Guest, Thank you very much for taking the time to share your positive experience. We were pleased to hear that you thoroughly enjoy your stay with us was memorable one. We look forward to welcoming you back to the hotel in the near future. Thanks and regards
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+1
Jayant bhai ( owner ) is a great person , it’s a new hotel , gm Mr atul a very pleasing personality , most of the things about the hotel are great , with experience they become the best , location is the best in town , rooms spacious and clean , restaurant serves very good food
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Response from jayant_bh, Front Office Manager at Jain Group Sanderling Resort & Spa
Responded Apr 5, 2019
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the menu and food at Sanderling. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future. Thanks and regards.
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We stayed at Sanderling resort and spa for one night on our way from Sikkim to Bagdogra. The hotel is very good. Rooms are clean and spacious. It's a new facility so everything is well made and maintained. There is a big flat couch in the room by the window so the third person
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Response from jayant_bh, Front Office Manager at Jain Group Sanderling Resort & Spa
Responded Apr 5, 2019
Dear Guest, Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. So thanks for your kind words and we look forward to seeing you again. Thanks and regards
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PRICE RANGE
$41 - $293 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
42
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