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Hotel Zen Garden

06/11/2017 06/12/2017
1 room 2 adults 0 children
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66 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Reviewed 2 weeks ago

Other than the friendly front-desk personnel, almost everything in this hotel is up for a toss. Roaches everywhere, torn towels, dirty bedsheets, non-working intercom, stains everywhere in the bathroom, air conditioner right beside the bed freezes you, dirty hallways. It is not at all like in the photos. Booked via goibibo and paid nearly Rs. 4000 for a 2-night stay,...

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Thank JPJ1977
Reviewed March 11, 2017 via mobile

We booked the deluxe room & it was clean and a/c was fine.We had to visit Dr MGR medical University & it is 15mins walk from this hotel.Spice restaurant in the hotel is just mediocre, delay in serving, ambience bad.Good veg food available at hotel Sangeetha nearby. Reception manager was helpful. Recommended only for short stay and not for leisure.

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Helpful?
Thank Deepu D
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable feedback.i agree with you, some time our service people took little extra time to serve the food.Sorry for the inconvenience.Now we appointed some new and experienced staff to make sure the fast service.Now we started renovation work in all the outlets.we are looking for you to serve better than this time.Thank...

Mumbai (Bombay), India
Reviewed January 10, 2017

The hotel is not so good. The rooms are small and beds not so good. There were too many mosquitoes around. Bathroom and toilets were in bad shape. Some of the switches were broken. Recommended to stay here only if you dont have a plan to stay in the hotel whole day and its just a transit journey

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Helpful?
Thank AnujaMangle
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Madam, Thank you very much for your valuable feedback..Sorry for the inconvenience.Now we started renovation work in all the outlets,all the room amenities re-furbished,if you visit to our hotel once again,you can find out the difference. we are looking for you to serve better than last time.Thank you very much M.Nigamath Ali - Operation Manager

Chennai
Reviewed January 6, 2017

Visited this place early this December and decided that i would never ever go there. the bed spreads were dirty, the supposedly fresh towels werent dry and when asked, we were told that this was due to the rains. It wasnt exactly clean too, making us wonder if it was washed at all in the first place. there was a...

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2Thank Salah212
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable feedback..Sorry for the inconvenience.Now we started renovation work in all the outlets,all the room amenities re-furbished,if you visit to our hotel once again,you can find out the difference. we are looking for you to serve better than last time.Thank you very much.Last time you stayed in cyclone time,because of that reason...

Mangalore, India
Reviewed November 12, 2016

Hotel Zen Garden Guindy Madras on Mount Road just opposite to Guindy Metro rail station. Restaurant is on the roof top of a hotel. Place is with a good view of the city. food is just ok and also service. few option for beer only strong beers available. nothing not common in Madras.

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Helpful?
Thank vinz009
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable feedback..now dhaba amenities and lighting re-furbished,if you visit to our Dhabal once again,you can find out the difference. we are looking for you to serve better than last time.Thank you very much.Now all varieties of liquor available to match with your expectations M.Nigamath Ali - Operation Manager

Chennai (Madras), India
Reviewed October 26, 2016

This is a nice small hotel was neat &clean, good ambiance,breakfast is very good and staff are very courtesy with helpful and very friendly. But they need to improve their maintenance part. Overall the stay was good.

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Helpful?
Thank bala1312
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable positive feedback..Now we started renovation work in all the outlets,all the room amenities re-furbished,if you visit to our hotel once again,you can find out the difference. we are looking for you to serve better than last time.Thank you very much M.Nigamath Ali - Operation Manager

Reviewed September 10, 2016 via mobile

Very good hotel with facilities in working condition. Neat and precious rooms having good ambiance. Cooperative staff, quick room service. Good food quality. Located centrally. Value for money 3 star hotel.

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Helpful?
Thank MaheshKhopkar
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable Excellent positive feedback... we are looking for you to serve far better than last time.Thank you very much sir M.Nigamath Ali - Operation Manager

Bengaluru, India
Reviewed July 9, 2016 via mobile

I go there just for the view and open air rooftop with a view. If you don't mind poor service, mediocre food and willing to take risk of getting drenched in unpredictable rains of Chennai but like open air rooftop bar with a view to chill out with friends, this is the place. It's been suffering from mediocrity for years,...

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Helpful?
Thank Srikanth76512
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable feedback..now dhaba amenities and lighting re-furbished,if you visit to our Dhaba once again,you can find out the difference. we are looking for you to serve better than last time.Thank you very much.Now all varieties of liquor available to match with your expectations M.Nigamath Ali - Operation Manager

Bengaluru, India
Reviewed April 20, 2016

It was a pity I chose this hotel. In the hotel room, there were no mention of phone numbers of Reception, Room Service, Restaurant or any other number. The Electric Kettle was not working so also the socket and switch. Even the bath room was not maintained properly. For 2K+ it is not at all worth. I know of cheaper...

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Helpful?
1Thank NKS1953
Make B, Manager at Hotel Zen Garden, responded to this review

Dear Sir, Thank you very much for your valuable feedback..Sorry for the inconvenience.Now we started renovation work in all our rooms and other outlets,all the room amenities re-furbished,if you visit to our hotel once again,you can find out the difference. we are looking forward you to serve better than last time. Thank you very much. M.Nigamath Ali - Operation Manager

Rajahmundry, India
Reviewed February 29, 2016 via mobile

The receptionist told me while checking in that 'sometimes' the toilet flushout gets stuck. Luckily, it didn't get stuck. But, the tap did! We had to take bath from the shower. I picked up the phone to complain, but the phone didn't work. The location of the hotel is tricky. We missed the small turn by a split second and...

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1Thank srikanthpp
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Zen Garden Hotel is centrally located Business Class Hotel with 18 Airconditioned Rooms and Suites.The Hotel is Located in the vicinity of the Airport. Our Hotel provides state of the Art Health Club, Multi Cuisine Restaurant, DJ Resto Bar, Roof Top Barbecue Punjabi Dhaba. ... more   less 

Additional Information about Hotel Zen Garden

Address: #86 Mount Road | Block No.5, Chennai (Madras) 600032, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: $35 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Zen Garden 2*
Number of rooms: 18
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Questions & Answers

Questions? Get answers from Hotel Zen Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“This is the budget hotel in guindy area and near to airport also”
bala1312, Oct 26, 2016 | Read review
“Please search for better hotels if you have a choice.”
NKS1953, Apr 20, 2016 | Read review
“There is no such room which is really good, all rooms are only average”
ramesh3245, Nov 24, 2015 | Read review
“Outside the rooms, mosquitoes are too much. Wifi connection is good only outside the rooms.”
Kandanathan, Mar 18, 2015 | Read review
“Room windows facing the air port road gives a good view & are brighter.”
Shreyanavya, Jun 21, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question