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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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1,961 Reviews from our TripAdvisor Community

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Showing 1,891: English reviews
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed today NEW

A fantastic luxury hotel with an array of dining choices. The quality of service offered by a team of well trained professional staff is exemplary. Loved the foot massage at the spa and the Indian restaurant -Peshawari is a foodie's delight!

Review collected in partnership with ITC hotels

Helpful?
Thank sudhanshu77
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

I am currently working in Chennai on a long term assignment and spend most of the time on my own, with my family being back in the UK. I had looked at several options for long term accommodation in Chennai, and due to my circumstances, the Grand Chola came out a firm first. I live in one of the two... More 

Helpful?
Thank A TripAdvisor Member
Atlanta, Georgia
Level Contributor
13 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Best hotel in Chennai hands down. This is more like a palace instead of a hotel. The rooms, dining areas, butler service are all top notch. They all have a great chauffer service as well. Definitely try to stay here at least once. Highly recommended

Helpful?
Thank sarwarmazid
GM_ITCGrandChola, Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know... More 

India
Level Contributor
142 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What Worked: 1. The Room : very comfortable and convenient. Adequate storage space, comfortable bed with good sleep quality, iron box and board (very useful while travelling on work), and of course the iPad - which controls the TV, lights, AC and door opening - was very useful. 2. The food : I was attending a conference arranged at ITC... More 

Helpful?
Thank gypsybloood
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know... More 

New Delhi, India
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Grand is the word for all common areas. Starts from the drive from main entry to porch, to the staircase to the breakfast restaurant... Everything is grand about it. Room size and built is as good as any other 5 star. Ipad controls (for door cam, tv, lights, room service) are nice touch. Checkin checkout is quick.

Helpful?
Thank Ashishonta
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We are delighted to know that you enjoyed our hotel’s facilities and our hospitality. We will sincerely look forward to welcome... More 

Amsterdam, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room, swimming pool, facilities etc all are just awesome. The hotel is too huge and evrerytime I got to my room from a different direction. Room signage can be better as it confuses you. Breakfast spread you cant finish.

Review collected in partnership with ITC hotels

Helpful?
Thank muditpatni
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We are glad to know that you enjoyed our hotel’s facilities. I have noted your suggestion on the betterment of room... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

Rooms are large, large bathroom area , lighting arrangements are very good , advanced use of technology in controlling lights TV channels and door camera are specific items to highlight, laundry service is fantastic, people are very friendly. The hotel surrounding area is green and vast for moving around. I compare this hotel with some of brand new hotels in... More 

Review collected in partnership with ITC hotels

Helpful?
Thank Mohd S
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know... More 

Paris, France
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 weeks for work in August. I am originally Indian working in Paris now - but coming back to India ot one of the best places to stay was a great experience. Staff is well trained, food is always top quality - but disappointed by the time taken to solve problems considering how prestigious a brand is... More 

Helpful?
Thank PRATIK B
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know... More 

Mumbai (Bombay), India
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Each room is provided with I pad which serves as handy to do everything sitting at one place without moving out including opening the door. Breakfast was Lavish offers all types of food to suit the needs of all types of travellers in and out of India. Highly enthusiastic and motivated staff takes care of your needs well. This hotel... More 

Helpful?
Thank enbeeyes
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! It is an honour to receive this kind of appreciation from our esteemed guests as it serves as a great motivation for all of us. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I would agree with the majority opinion that indeed this hotel facade and ambience is regal. The gym and pool area are accessible and enjoyable. The breakfast selection varied. There could be room for improvement though when it comes to cleanliness of the room- the carpet causes allergy, the nook and corner tables are dusty. I don't have issues with... More 

Helpful?
Thank milesgc
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed our gym and pool, the cocktail hour and the amenities that was provided in your room. I have noted the improvement that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Location: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: $143 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Odigeo, Travelocity and Priceline so you can book your ITC Grand Chola, Chennai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#2 Luxury Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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