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Hotel City Palace

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1 room 2 adults 0 children
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Hotel City Palace
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99 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Porto Alegre, RS
Reviewed 6 days ago NEWvia mobile

I stayed twice in this hotel this month. It's location is good, in front of CST, in South Mumbai. The room is clean, as also the bathroom. Mr. Taj, Manager Office is extremely friendly and helpful, as the staff. Take shower is a good experience, in this hotel, since the shower provide smooth bath.

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Helpful?
1Thank FABIO P
Reviewed 2 weeks ago via mobile

Never try to stay in the hotel. Not only rooms are poor, but also they can deny your booking once you reach there if they get another customer ready to pay higher price. Manager is very erratic and such type of response can never be expected from any hotel. Not recommended all. location is the only advantage

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Helpful?
Thank SHAILENDRA KUMA... G
CityPalaceHotel, General Manager at Hotel City Palace, responded to this review

Dear Mr. Shailendra Kumar, We regret that you did not have a satisified experience in our hotel. As per our records check we have observed a guest stay in by name of Shilendra Kumar from 5/2/16 to 7/2/16 in room number 305. Also the guest had check in on 8.47am and had not been charged any early check-in charges. The...

Turku
Reviewed 4 weeks ago

We made a small weekend trip to Mumbay, and chose this hotel because of it's good location, even though it was a bit above our price range. It was worth it, since all the main tourist points and trailway center in in the walking distance - you save time and money by not needig to travel by cab. The hotel...

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Thank korisanoo
Reviewed January 22, 2017

I went to Mumbai for participating Marathon and stayed 3 days in Hotel City Palace. First of all the best thing about the hotel is the "location" (opposite to CST main gate) and the "staffs of the hotel" (They are very supportive and helpful). I would like to thank the manager Zishan who helped us to be in comfort during...

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1Thank Suman G
Reviewed January 21, 2017 via mobile

I have stayed here twice now, and feel thoroughly satisfied with the overall package. The location is undeniably good, right next to CST. They have a decent room service,and there's a whole lot of eating places around. Taxis drivers have a habit of waiting quite nearby, so catching those isn't a problem either. Just one bit of discomfort, the hotel...

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Thank Amrit J
London, United Kingdom
Reviewed January 14, 2017

Not very good stay. Budget hotel. Management impolite. Included breakfast is only tea and toast. Key to remember if yoiu want a budget hotel is that prices on hotel booking sites are much higher than what the actual hotel prices are

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Thank eb154796
Jorhat, India
Reviewed January 8, 2017

Location wise this is perhaps the best place to stay. Rooms are basic and very small. I stayed in deluxe room. It was gud for couple but congested for families with kids..Near to ''Gateway of India'' and ''Taj Mahal Palace'' and CST (VT) Railway station..Also ''Fashion Street'' is nearby...biggest plus is the VT as you can save lot of time...

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Thank Saurabh76
Reviewed December 21, 2016 via mobile

If you want to be close to CST and be in the middle of the action. This hotel is excellent. Only a short taxi to Colaba and India Gate. Showers have low pressure and food service is good. Free WiFi and staff were ok.

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Thank Matt S
London, United Kingdom
Reviewed December 8, 2016

We have chosen one of middle priced AC rooms. It was pretty basic, but I think OK for the price and location. Little fridge and TV in the room had to make up for the only window being the one in a bathroom :). So a bit claustrophobic feel, but bearable :). very nice and helpful staff, even nicer when...

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Thank MonsunowaMegha
Reviewed November 22, 2016 via mobile

Very good hotel, staff behaviour is also good. Hotel is 2 minutes far from CST station. Little bit noisy but back side rooms does not have such problems. I always prefer to stay in hotel city palace whenever I visit in Mumbai.

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Thank Veerendra R
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Amenities

Highlights
  • Room Service
  • Breakfast included
In your room
  • Air Conditioning
Services
  • Room Service
  • Breakfast included
Official Description (provided by the hotel)
Dear All,We are prime location prepoerty situated at the heart of the city. Where access to all parts of Mumbai is easy and fast. It's a budget hotel where people have crunch on budget for stay they can think of this property very often. Regards ... more   less 

Additional Information about Hotel City Palace

Address: 121 City Terrace | Opp.C.S.T Station Main Gate, Mumbai (Bombay) 400001, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $30 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel City Palace 2.5*
Number of rooms: 54
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Questions & Answers

Here's what travelers have asked, with answers from Hotel City Palace staff and other travelers.
2 questions
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1 month ago
Mauritius
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose top floors :)”
 of 5 bubbles MonsunowaMegha, Dec 8, 2016 | Read review
“Check the room first and chose !!!”
 of 5 bubbles younus775, Jul 12, 2016 | Read review
“Don't go to this hotel, very insecure!”
 of 5 bubbles woolley40, Feb 23, 2016 | Read review
“check the beds for bugs”
 of 5 bubbles RyanNicole81, Feb 19, 2016 | Read review
“Excellent location of the hotel”
 of 5 bubbles Avadesh2011, Jan 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question