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Hotel New Bengal

B-Sitaram Building, Dr. D. N. Road | Near Crawford Market, Mumbai (Bombay) 400001, India
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205 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I have to say that I was going to Mumbai with really low expectations, after looking at many hotels and reading many reviews non of them was convincing. I booked this because I found a good offer online. The hotel was better than expected (as I said I was ready for a really bad thing), staff was friendly and really... More 

Helpful?
Thank DvP89
Leh, India
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We booked directly through their website, cheapest dbl room for INR 2100 excl. tax. Fist one was awful. Second room was ok. WIFI (expensive) worked very slowly. Hotel staff was first unfriendly, then helpful. Room cost includes good/enough quantity breakfast in nearby restaurant (Zaffran). One can choose Continental or Indian breakfast. It has AC, so bring a scarf/sweater. Restaurant staff... More 

Helpful?
Thank CrisMartinelli
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

I stayed for 4 nights. I made a direct booking on their website for premium room n got a good rate. Very conveniently located specialy for business travelers. It was surprising to see a lot of foreigners. The travel desk people are very co operative. They had wi fi but it disconected on few occasions n on enquiring they said... More 

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1 Thank Hbs H
Mumbai
1 review
2 of 5 stars Reviewed December 28, 2015

Location was really good.But the environment of the hotel is very bad. rooms are really very shabby, very small and not clean. Room is not at all worth for a couple and one child.Staff are very good and friendly.

Review collected in partnership with Cleartrip

Helpful?
Thank Rajarshi S

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Kolkata (Calcutta), India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

Well, as we all know, accommodation in Mumbai is very costly, but this particular place offers u a decent n comfortable stay from other places in Mumbai.. Located at the heart of the city, the hotel offers u various categories of rooms with all modern amenities..well we chose to stay in the premium room.. Located on the 5th floor, room... More 

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1 Thank 211091
Bhubaneswar, India
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed December 14, 2015

Stayed there for two days. Location is very good, just across the street from the CST Station. The rooms are small and airless. I was told the the rooms in the new building were better, but than I had to take what was given. The staff is courteous. The USP is its affordability, otherwise there is nothing great about the... More 

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Thank anildhir
New Delhi, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 25, 2015

Nice location, try rooms only in New Building which are newly constructed. Very close to CST, Government BUildings and Gateway of India. Staff is courteous service is quick. At their prices in a city like Mumbai..value for money.

Helpful?
Thank SunilMeshram
Kolkata
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 18, 2015

Its an affordable hotel near CST rail station. Though the outside look is not praiseworthy and the feeling gets better once you start staying. The service and food is specially notable. Zaffran restaurant serves good food yet a bit costly. Rooms towards road is better rather than the other double bed rooms towards staircase. We took two rooms 214 &... More 

Helpful?
Thank Soumendasgupta
HotelNewBengal, Guest Relations Manager at Hotel New Bengal, responded to this review

!!! THANK YOU!!! Hotel New Bengal always strives to give you the best out of the money you spend we value your money ,As u said we provide all your needs keeping your budget in cosideration and appreciations like this keeps us motivated to do the same hoping to see you back soon. More 

Ann Arbor, Michigan
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed November 12, 2015

Hotel New Bengal is adequate, barely, for a short stay. It is clean. The rooms are tiny, airless and windowless--too hot without AC, too chilly with (and I realized too late the first night that I had no covering sheet or blanket). The desk shrugged. After my first night, I asked for an upgrade, and the front desk moved me... More 

Helpful?
Thank jbriggs926
HotelNewBengal, Guest Relations Manager at Hotel New Bengal, responded to this review

Warm greetings from the guest relations team of our property sir we appologize for the horrific experience you had from your stay sir a personal touch to ur stay with a special discounts all your needs would be taken care of personally my number is +918652462871 u will also avail a special discount of 20% on our award winning restaurant... More 

candolim goa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 22, 2015

took lot of time to check in as i booked through oyo, oyo sends cancellation to the hotel without intimating the guest, and when the guest arrives at the hotel, we get to know its cancelled, this is really bad, we had to wait almost 45 mins at the lobby, oyo is losing its trust, will think twice before booking... More 

Helpful?
Thank gingertreegoveia
HotelNewBengal, Guest Relations Manager at Hotel New Bengal, responded to this review

good evening sir this is sufiyan here from the guest relations team of hotel new bengal mumbai it was sad to hear about your previous experience with us through oyo rooms the land facing our property is owned by someone else the charges levied are by some one else and not by us so the charges levied are by them... More 

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