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Krishna Palace Hotel

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Krishna Palace Hotel
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202 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Reviewed 3 weeks ago via mobile

It's a very clean and tidy hotel. I noticed alot of guests from all over the world but your breakfast is local and not up to international standards. Many are times you don't get anything to have for breakfast..the non vegetarian restaurant is perfect. Good food and excellent service

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Helpful?
Thank Carolmbogo
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Guest, Warm Greetings from Krishna Palace Hotel, Mumbai. Thank you for taking the time to share your feedback with us. We are pleased to note that our facilities were to your satisfaction, thank you for your for your appreciative feedback. We have noted your comments on the breakfast set up and have forwarded the same to the concern department....

Wellington, New Zealand
Reviewed 3 weeks ago via mobile

Rooms very nice and clean. Hotel staff not friendly and when ordered rum and coke the coke was flat and asked for it to be changed receive grief from the staff. They were not helpful and talked about us next time we went for a drink. Was not a comfortable experience, and we could have been rude about the flat...

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Helpful?
Thank KDyerWelly
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Guest, Warm Greetings from Krishna Palace Hotel, Mumbai. I can see from your comments regarding unfriendliness of the staff and the order that you had placed were not up to your expectations. We have discussed the same with the concern departments and we assure you sir, you will definitely see improvement in your next visit. Best Regards, Balques Shaikh...

Reviewed 3 weeks ago via mobile

Hotel was clean. Good breakfast buffet options. Out of the way from main tourist bits and next to a busy intersection that was hard to cross. Close to Ghandi Museum which is with a visit. Staff couldn't suggest options to eat. During the rupee problem they could have been more helpful.

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Helpful?
Thank Farah H
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Guest, Warm Greetings from Krishna Palace Hotel, Mumbai. We thank you for your feedback on Trip advisor and are happy to know that you liked our property in terms of cleanliness and buffet options. As you have rightly mentioned, we are in a center of all shopping and leisure destinations. We wish we could help you during the demonetization...

Johannesburg, South Africa
Reviewed 4 weeks ago

This hotel is situated far from anywhere and the hotel is mediocre. Their wifi did not work all the time we were there and the hotel staff were not very helpful. Even their IT people could not assist with the WIFI. Rooms had no hanging space and things like toilet rolls were of a minimal. More work could go into...

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Helpful?
Thank CookieRam
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Mr. Ram, We are thankful to you for your feedback on TripAdvisor………. I am extremely concerned about your comments on the wi fi, rooms having no hanging space and so on. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. Please may I assure you that I...

Reviewed 4 weeks ago via mobile

The hotel clean and spacious - staff very pleasant and helpful. Breakfast traditional and sumptious. Area surrounding hotel is very busy. Very convenient to Crawford Market and Bulishwa Market. Rajan, South Africa

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Helpful?
Thank Rajan M
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Rajan, We are happy to peruse your wonderful review on this acclaimed forum. Our Team is our greatest assets and they take great pride in striving to provide the highest level of service at all times. Thank you very much for your compliments. We eagerly await your next stay with us! Best Regards, Balques Shaikh Front Office Manager

Reviewed October 31, 2016 via mobile

After a 16 hour train ride from Udaipur, I was expecting the worst given many of the reviews. I anticipated a big puff of cigarette smoke coming out from the lobby. My room on the 13th floor is clean, it has shampoo, conditioner and body gel - it does not smell of cigarettes. Yes there is a clean ash tray...

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Helpful?
Thank Lynn M
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Lynn, Thank you all for the kind words and sentiments expressed. We are grateful for your appreciation of the services provided by our team. Your words of appreciation shall go a long way for us and will help us to continue to deliver a high level of service to our guests. It was a pleasure to have been of...

Navi mumbai
Reviewed October 26, 2016 via mobile

This was one if the worst experiences as a traveller. Was booked at the above mentioned property at Mumbai. On arrival from Ahmedabad, on the night of 20th night, I reached the hotel at around 12:30 am, as the flight was delayed. The hotel staff initially mentioned that there was no booking in my or the Company's name. It was...

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Helpful?
1Thank foolingyou
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Sir, Warm Greetings from Krishna Palace Hotel, Mumbai. I am extremely concerned about your comments on courtesy, competency and responsiveness of our team members. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. Please may I assure you that I have addressed this matter with the team...

Washington DC, District of Columbia
Reviewed October 23, 2016 via mobile

Comfy hotel with good service. Walking distance to the Gandhi museum. Some but not a plethora of restaurants nearby. Traffic and getting around in Mumbai is a chore so make location your deciding factor.

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Helpful?
Thank Lynne S
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Guest, Warm Greetings from Krishna Palace Hotel, Mumbai. We are delighted to note that you enjoyed had a comfortable and a memorable time spent with us. We value your patronage and look forward to have you soon once again with us. With warm regards, Balques Shaikh. Front Office Manager.

Hyderabad, India
Reviewed October 16, 2016

Located right at Nana Chowk (one of the busiest junctions in downtown Bombay), which is a busy and big market place. So, in terms of getting around in south bombay, the location is very convenient (as cabs are available 24 hours a day within few minutes and most of south Bombay is highly accessible) Great locations like Chowpatty (Marine Drive),...

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Helpful?
Thank jagghead
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking time to post a review of our Hotel. As you are aware, our Hotel is situated in the heart of Mumbai City having easy accessibility to the commercial, shopping and tourist areas. I can see from your comments with regards to the room maintenance, wi fi and service of elevator were not...

Napier, New Zealand
Reviewed October 13, 2016

Rooms were clean and tidy. One elevator did not work and it was a very slow process to get an elevator. The rooms are nice and clean and a good size. The location was good. The let down was the service the breakfasts were not open early enough and still sleeping when we got there a little early.

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Helpful?
Thank SazGem
KRISHNAPALACEHOTEL, Front Office Manager at Krishna Palace Hotel, responded to this review

Dear Guest, Warm Greetings from Krishna Palace Hotel, Mumbai. We are delighted to note that you enjoyed had a comfortable and a memorable time spent with us. Your concerns regarding the elevator and the breakfast arrangements are noted. Please may I assure you that I have addressed this matter with the concerned team and all internal procedures have been strengthened...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Krishna Palace Hotel

Address: 96/98, Sleater Road, | Nana Chowk, Mumbai (Bombay) 400007, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $81 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Krishna Palace Hotel 3.5*
Number of rooms: 68
Reservation Options:
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Hotel Style:
#36 Romantic Hotel in Mumbai (Bombay)
#43 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travelers have asked, with answers from Krishna Palace Hotel staff and other travelers.
5 questions
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Oman
4 months ago
Mumbai, Maharashtra, India
Leicester, United Kingdom
over a year ago

See all questions (5)

Questions? Get answers from Krishna Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look up for the rooms at upper storeys to enjoy city view as well as soundless serenity!”
 of 5 bubbles SAURABH_PAL_MAPLE, Sep 21, 2016 | Read review
“Definitely - Higher floor to avoid noise of road”
 of 5 bubbles 984abhinavk, Aug 21, 2016 | Read review
“Choose the room in the Top floors like 12.”
 of 5 bubbles Laiju17, Aug 13, 2016 | Read review
“This hotel is secure and foreign strangers to Mumbai are particularly encouraged to stay there”
 of 5 bubbles laminvandi, Apr 26, 2016 | Read review
“third floor onwards”
 of 5 bubbles prabhakar2015, Apr 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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