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The Peninsula Grand Hotel

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The Peninsula Grand Hotel
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179 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Mumbai (Bombay), India
Level Contributor
199 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

next to holiday inn saki naka this place is a good bet. near airport , good rooms and ample dining options and quality. must vist place opa is the lounge bar where one can do terrific parties. i attended one yesterday and venue is big enough for 500 plus.

Helpful?
Thank ru80
Lucknow, India
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed June 22, 2016

Lot of movement in night , service is bad , food Oh ! ???, lot of airline crew very Bad experience except for airport transfer. Queen Bed only so opt for an extra if traveling with kids Wi-Fi free Front office is not helpful ,very snail paced

Helpful?
Thank misra_sharad

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Thiruvananthapuram (Trivandrum), India
1 review
2 of 5 stars Reviewed June 13, 2016

I had a booking in this hotel and accordingly i had availed their cab facility as per the entitlement. In spite of booking early they did not send the cab on time.When called the hotel they kept transferring me from one person to another. Extremely poor service attitude from the staff and no Telephone Etiquette.I had to wait 40 mins... More 

Helpful?
Thank sandeepnamboodiri83
United Kingdom
1 review
1 of 5 stars Reviewed June 7, 2016 via mobile

This hotel is so bad from checkin to check out, the hotel rooms are dirty, they tried to over charge us with 10,000 we tallied the bill and picked up on the over charge and we also missed out flight due to their billing mistake, after mentioning to the manager in charge of their mistake they refunded and were still... More 

Helpful?
Thank jagparmar
Exeter
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 6, 2016

Stayed at the Peninsula for a 2 and half night stay which was booked by a business client. After 18 hours of travelling and a half past midnight check, after what seemed light like a faultless check in, it all started to go down hill. Good Points: Very attentive Restaurant staff who couldn't do enough for you and the initial... More 

Helpful?
Thank Cooky3541
Mumbai (Bombay), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

It's an awesome place to eat chill never had an experience like this before this restaurant it is also near to sakinaka metro station easy to reach good catering and the food is awesome I can't forget this place ever in my life you can also book for events like marriage functions events and parties and they also have the... More 

Helpful?
Thank Huzaifa V
Liverpool, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

The best hotel i have seen in whole Mumbai. The rooms were Fantastic. Restaurant food and quality was really the best. 10-50 m walking distance off Mumbai metro. Staff supportive. Comfortable parking. Nice one.

Helpful?
Thank Kalpen B
Manchester, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed April 7, 2016

Chose the hotel since needed only a night before an early morning departure. Very poor reception staff and check in handled inefficiently.Given smoking rooms inspite of specific request for non smoking rooms and told they had upgraded us from a standard room to a deluxe room,a real joke.Asked for additional beds in each room,none put in when we arrived at... More 

Helpful?
Thank Dilipkumar V
Chandigarh, India
1 review
2 of 5 stars Reviewed March 14, 2016 via mobile

The lock of the room 303 is in operable the staff is aware still the corrective actions not being taken...guest has to follow up every time to enter the room so that the manual key is used to open the door...so iritating

Helpful?
Thank Sandeep K
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

As we were facing technical problems with the door lock of room 303m hence we were operating it manually, now its rectified and all door locks are working perfectly More 

Newport, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 14, 2016

Stayed at the Peninsula Grand on a stop over at Mumbai, So only one night, Due to some confusion over an airport pickup we got there in not a very good mood but within minutes the hotel staff and front manager apologized and gave us a free upgrade to a suite,The best service I have ever seen, As to the... More 

Helpful?
Thank 1beer100
Peninsulagrand, Front Office Manager at The Peninsula Grand Hotel, responded to this review

Thank you for your valuable comments looking forward to welcome you and serve you the best of services and make your stay a memorable one at Peninsula Grand Hotel. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access

Additional Information about The Peninsula Grand Hotel

Address: Sakinaka Junction | Andheri (E), Mumbai (Bombay) 400072, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $100 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Peninsula Grand Hotel 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Grand Peninsula Mumbai
Hotel Peninsula Mumbai
Hotel Style:
#60 Luxury Hotel in Mumbai (Bombay)
#60 Business Hotel in Mumbai (Bombay)
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