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ITC Grand Central

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ITC Grand Central
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1,391 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
Doha, Qatar
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful old world hotel, in a rather run down district in Mumbai. Rather expensive plus additional charges for wifi. Food and drink where also very expensive for the area. Friendly staff and high levels of security.

Helpful?
Thank Mick P
Mumbai (Bombay), India
Level Contributor
184 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Hotel in located in Central Mumbai as the name suggests. It is a very well maintained property with very good restaurants, a swimming pool and all the amenities of a modern 5 Star Hotel. The service is excellent, the rooms good. A great place to stay for a night or 2.

Helpful?
Thank Aartichand
Level Contributor
137 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The fact that this property is part of the luxury collection hotels itself is enough to indicate the kind of luxury and pampering you can get and they dont fall short by any means. Right from the reception to the room and all facilties and ancillaries they truly deserve the Luxury collection label! The building itself is an architectural splendour... More 

Helpful?
Thank Prasanna V
Tempe, Arizona
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Well, what do I say about this hotel, except: AWESOME!! For me, in Mumbai, this is literally the only hotel that I stay at. If I have one advice for you, especially for travelers who are thinking twice about whether to stay here: STAY, and you'll love it!! Where to start: Check-in: Amazing SPG Lifetime Elite recognition. Wonderful upgrade (everytime)!... More 

Helpful?
Thank Trivikram1990
New Delhi, India
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1-night, the service and the room overall is excellent. You feel taken care of - you do not have to call multiple times for a request. I loved the room, and the kind of hidden sit-out that they have that gives you a view of the city. It's beautiful and relaxing, will definitely stay here the next... More 

Helpful?
Thank R M
Milan, Italy
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in the hotel for almost 2 weeks and the time flies away I can't believe I m leaving this place already The food was alright like anywhere in India but the service was what made a difference The air conditioning needs to be fixed as it was freezing Special recognition to be given to azalea and shahzia that... More 

Helpful?
Thank tuttopatano
Chennai (Madras), India
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Dear Team ITC I really enjoyed the stay there with my elderly parents and my sister. Right from check-in to seeing us to the room the service was outstanding, courteous and most importantly genuine and warm. Here I would like to mention the young man Gaurav's (Reception) display of professionalism. Spoke less. Smiled more. And delivered much more. I come... More 

Helpful?
Thank vasuloosu
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Ive had a couple of pleasant memories of ITC Grand Central restaurant whether it's a celebration or a casual dinner at this cosy place. The food is authentic and the service is commendable. Hrishikesh is an ultimate host and Fabian's hospitality is matchless. Amazing culture !

Helpful?
Thank Yashi K
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed at club room ,middle of august 2016. Excellent location if you want to explore both south Mumbai and north Mumbai . You have a big mall ( Phoenix ) close by ,if required . The staff are very helpful and courteous. Genuine recommendation given according to your need of sight seeing or restaurants. Special mention must be given to... More 

Helpful?
Thank patwalia-p
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here 1 night as it was close to a hall where I was attending a wedding in Dadar; the accommodation at this place was questionable to say the least so I opted for the ITC and I was very glad that I did. During check in the hotel requires ID for all occupants for security reasons which I... More 

Helpful?
Thank Foodie0714
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We aim to provide the very best levels of service at the hotel so I am pleased to see that the staff could not have been more helpful to you whilst being with us. Your kind comments about the team being simply wonderful, and it... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287 Dr Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $123 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#14 Luxury Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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