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ITC Grand Central

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ITC Grand Central
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1,353 Reviews from our TripAdvisor Community

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Showing 1,295: English reviews
Level Contributor
84 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Derived from ‘dabbawalla’ & incorporation of cuisines from a Lucknowi and Moradabadi of the north to Bohri, Konkani and Hyderabadi of western and southern chefs dish this grand tiffin. Tasted the Moradabadi Tiffin vegetarian meal which included deserts & glass of wine @ ₹ 1,500 AI

Helpful?
Thank Rajesh M
Hong Kong, China
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My first time staying in this hotel and am traveling with a group of about forty, we arrived nearly midnight and there were a bit of hiccups in the check in! I had a great time at Point of View on the 30/F, great venue for meetings and love the day light and view! Food is good and had dinner... More 

Helpful?
Thank bridgeways
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed here on three consecutive weekends and every time my experience got better. A truly a wonderful place to be with scenic views, awesome food and ever smiling staff. The hotel's architecture reminded me of the bygone British Raj and the hospitality of its staff aptly matched it

Helpful?
Thank ArindamBanerjee1
Chicago
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here two nights midway through a hectic week long journey. I'm so glad we did after 3 hotels in the previous 3 nights. Though the room was average size, it was exceptionally clean and well outfitted with the amenities one would expect in a good hotel. wood finishes and excellent linens made it a very comfy stay. On... More 

Helpful?
Thank mcdb
Morogoro, Tanzania
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This centrally located with colonial architecture was very convenient as far as our movements were concerned,the smiling staff and the perfect aroma matched the service. The lavish buffet breakfast was awesome. A great family stay.

Helpful?
Thank FATU4ALI
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I have been there many time since 2013 almost twice a month. A good central location, food is very good and tasty, only thing as claimed free WiFi it is not free rather chargeable at exorbitant rates, didn't liked it

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Thank Dinesh G
Ahmedabad, India
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Day 1 : 45 mins to check in with a 1 year old baby. Inspite of all prior information given and confirmed. As we go for lunch at k&k, a pre ordered dal rice khichdi for my 1 year old daughter arrives steaming hot and as we taste it; here we go. It comes with a stone piece! This is... More 

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Thank hkarnani
Nairobi, Kenya
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this Hotel for 4 Nights! Location around the Hotel is bad. The service of the staff, at the reception, bell boys, dining room staff etc is the best I have seen in any past hotel I have been too, and I have stayed in many hotels across the world due to the nature of my work. Well trained... More 

Helpful?
Thank Nairobi_KenyaAspi
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

A hotel that literally has minimal flaws. I stayed there for one night and extended it for late checkout. Great value their staff are well trained, friendly, courteous. Rooms are spacious with modern amenities. Lovely gym and indoor swimming pool. Food is great. Must stay if you have visits in this part of the town.

Helpful?
Thank Rumy D
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for taking time out and sharing your review on TripAdvisor. We are delighted to read your compliments on our friendly services and overall comfort. The team and I are grateful for your recommendation and look forward to welcoming you back at the ITC Grand Central Warm regards, Kerman Lalkaka General Manager, ITC Grand Central More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Staff were very professional and helpful. Excellent option for people who travel alone for business purposes or otherwise. Staff make u feel comfortable and secure taking into account even small details of your needs and requirements. Food and facilities are good.

Review collected in partnership with ITC hotels

Helpful?
Thank FarahM0046
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and sharing your review through TripAdvisor. Your generous praise of our service is very rewarding for the team which is dedicated and committed to excellence. The team and I, eagerly await your return in the not too distant future. Warm regards, Kerman Lalkaka General Manager, ITC Grand... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287 Dr Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $121 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#14 Luxury Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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