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ITC Grand Central

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ITC Grand Central
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1,398 Reviews from our TripAdvisor Community

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Showing 1,339: English reviews
New Delhi, India
2 reviews
4 of 5 stars Reviewed today NEW via mobile

I stayed in the hotel during March and Aug and then Sept 16. The stay has been exceptionally comfortable with great food and service. The staff is very courteous (specially- vishal in reception) and took care of all my needs, very much in line with all the ITC hotels. Would highly recommend this property.

Helpful?
Thank mwardhan
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Was (pleasantly) surprised to see street food on the menu. A great suggestion by our host Prateek. A unique experience of having street food at a five star! A must visit for all... Not to forget the great ambience!

Helpful?
Thank Mehul M
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

A sumptuous meal, a pleasing grandeur and excellent hospitality. If that's what you are looking for then this is the place for you. I went there for a lunch meal with my family. It started off with an indelible first impression of the grand aura which got strengthened by the warm welcome by the hotel staff. The wide range of... More 

Helpful?
Thank Sherean M
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you very much for penning down an appreciative review for ITC Grand Central, Mumbai! I am happy to know that you found our accommodation comfortable, service efficient and enjoyed the quality of food. At ITC Hotels, we believe that people are our biggest assets and compliments such as yours reinforces our belief to continue delivering excellence in... More 

Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Visited ITC Grand Central to meet a friend for lunch. Went to coffee shop called Hornbys Pavillion, service is exquisite and the staff is quite curtious and assertive. DM Prateek was kind enough to show us the top floor lounge called Point of view. Yes as the name suggests the hotels view is fabulous where one can see entire Mumbai... More 

Helpful?
Thank Molecules11
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

A beautiful hotel with brilliant people. I had an extremely good experience at ITC Grand Central. Food menu of the restaurant cafe is also worth mentioning. The location of the hotel is also ideal for people planning on visiting Bombay for business and a weekend off. I would definitely visit the place again during my next visit

Helpful?
Thank Pranav_03
London
Level Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent a number of nights in this hotel over a three month period. Considering that I did the same a few years back it was great to come back and experience the ITC Grand Central's hospitality once more. The bouquets of flowers as you enter the lobby are exceptional and are changed every third day. The staff are very... More 

Helpful?
Thank GJMLondon
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

An excellent hotel option for SPG recognition and if you happen to meet the lobby manager Aadhar than you get a royal treatment however the whole place is held high by this one person but if you are travelling with family try other hotels as the staff is not well trained and still very raw and to certain extent it... More 

Helpful?
Thank Rajesh S
Doha, Qatar
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful old world hotel, in a rather run down district in Mumbai. Rather expensive plus additional charges for wifi. Food and drink where also very expensive for the area. Friendly staff and high levels of security.

Helpful?
Thank Mick P
Mumbai (Bombay), India
Level Contributor
187 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Hotel in located in Central Mumbai as the name suggests. It is a very well maintained property with very good restaurants, a swimming pool and all the amenities of a modern 5 Star Hotel. The service is excellent, the rooms good. A great place to stay for a night or 2.

Helpful?
Thank Aartichand
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and sharing your review through TripAdvisor. Your generous praise of our service is very rewarding for the team which is dedicated and committed to excellence. The team and I, eagerly await your return in the not too distant future. Warm regards, Kerman Lalkaka General Manager, ITC Grand... More 

Level Contributor
137 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago

The fact that this property is part of the luxury collection hotels itself is enough to indicate the kind of luxury and pampering you can get and they dont fall short by any means. Right from the reception to the room and all facilties and ancillaries they truly deserve the Luxury collection label! The building itself is an architectural splendour... More 

Helpful?
Thank Prasanna V
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287 Dr Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $141 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#12 Spa Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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