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The Sahil Hotel

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The Sahil Hotel
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325 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Vadodara, India
2 reviews
3 of 5 stars Reviewed August 19, 2015

The hotel location is ideal, the check in was efficient. However responsiveness of front desk is very low. i asked thrice for the internet code to be provided but there was no revert for the same. My room was near the elevator so during the night there was lot of hustle from the staff. Rooms are overall nice and clean.... More 

Review collected in partnership with this hotel

Helpful?
Thank scarlett96194
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thankyou for sparing your valuable time and effort for feedback. We regret that your stay was met with inconvenience. We have taken up the issue very seriously with the concerned departments regarding your feedback about the staff and their service and ensure that such incidents are not repeated in the future. Also we assure you when you visit... More 

New Delhi, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 11, 2015

The biggest advantage of this property is it's location which is there in the center of the corporate hub. Rooms are small but tidy and very well maintained, helpful and courteous staff, overall a very well maintained property. Food at A la carte were awesome but limited options available in buffet. They have one excellent singer in night time, the... More 

Helpful?
Thank Deepakgr8
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you for your valuable feedback. We are glad you appreciated the hotel and have made a note of your positive comments on the rooms and the excellent infrastructure, hotel staff and the singer. However we are disappointed that you will not recommend this hotel for a family trip. We look forward to welcoming you again at Best... More 

New Delhi, India
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 11, 2015

comfortable/ affordable and good service. Rooms are regular size with small sofa and a study. I recommend this hotel for business people on the move. The staff is helpful. The breakfast was a bit average.

Helpful?
Thank ayadav1987
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you very much for sharing the hotel review. We really appreciate this gesture and feedback. I am also happy to read that you enjoyed the hotel ambience and amenities. We regret that you found breakfast to be average and assure you that we will improve. We will ensure that Best Western Hotel Sahil Hospitality and Dining Experience... More 

Bengaluru (Bangalore), India
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 11, 2015

Overall our experience is a good one at this hotel, Staff was friendly and helpful, amenities provided , Restaurant food good , breakfast though limited varieties is good , Check in smooth , Clean Room and Toilets all been recently renovated 2014.

Review collected in partnership with this hotel

Helpful?
Thank AzamFazal
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you very much for sharing your review. I am glad to know that you enjoyed your stay and we met your expectation, feedback like yours will also keep the team motivated. I am also happy to read that you enjoyed the hotel ambience, amenities and the breakfast buffet. We will ensure that Best Western Hotel Sahil Hospitality... More 

New Delhi, India
Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed July 31, 2015

This was my first stay at any Best Western property. Good part was getting a tidy room with neat bed, decked up minibar and bathroom with all washroom amenities. Now the bad part (may be my expectations were high from a group property) poor location and surroundings, high traffic area, no view from rooms, very small and compact room and... More 

Helpful?
Thank PawanKGupta
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you for sparing your valuable time and effort for the feedback. We regret that your stay was met with inconvenience. We have taken up the issue very seriously with the concerned departments regarding your feedback about the staff and their poor attitude and poor location and surroundings and bed linen. We are also training our staff to... More 

New Delhi, India
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 30, 2015

The hotel is located next to Central Mumbai BEST Station and is close to Bombay Central Station. The approach is modest. The rooms are small but fine. The dinning hall is on the both side of front desk. The decor of the dinning hall is nothing to write about. Some of the staff are slow and non supportive. The food... More 

Helpful?
Thank pravinsinha
IMS21, General Manager at The Sahil Hotel, responded to this review

We, at Best Western Hotel Sahil thank you for sparing your valuable time and effort for the feedback. Your feedback has been shared with the team. We regret that your stay was met with inconvenience. We have taken up the issue with the concerned departments regarding your feedback about our services and the food, we ensure that such incidents are... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 19, 2015

I had a one day one night stay at this hotel for a business travel and here's my summary: Rooms and amenities - very good. Very nice system and the controls were automated including the curtains. Clean rooms and nice set-up including the bathrom. We also used their conference room full day which is also great. Two concerns: rooms are... More 

Helpful?
Thank Lance J
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you very much for sharing your review. We really appreciate this gesture and feedback. We will ensure that Best Western Hotel Sahil Hospitality and Dining Experience are of the highest standards at all times. Do look forward to welcoming you again at Best Western Hotel Sahil. More 

New Delhi, India
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 2, 2015

Pros: a. Decent 3 Star Hotel b. It is located very near to Mumbai Central Bus Stand c. It is very Beautiful Hotel, newly built, rooms are very decent d. Free Internet e. B'fast options are very less, However tasty f. Staff is very friendly

Helpful?
Thank manoj g
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you very much for sharing your review. We really appreciate this gesture and feedback. Do look forward to welcoming you again at Best Western Hotel Sahil. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

The cons outweight the pros in this rat hole. 1. the staff has a bad attitude problem. 2. The internet does not work. It locks out constantly. 3. Breakfast is horrifying and dishes are not clean. They literally have food stuck on them from previous meals. 4. Room service...staff does not follow directions. 5. The staff will lie to you... More 

Helpful?
6 Thank Cheapfer
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 15, 2015

I am a bit late in reviewing the place, but this definitely deserves a review. I have stayed at the BWS for almost 3 to 4 times in the last year. Being in the heart of the Mumbai city, you expect this place to be loud and noisy all the time. But that was not the case. We booked superior... More 

Helpful?
Thank Varun G
IMS21, General Manager at The Sahil Hotel, responded to this review

Dear Guest, Thank you very much for sharing the Excellent review. I am glad that you thoroughly enjoyed Best Western Hotel Sahil Hospitality and Experience. It is feedback like yours that really motivates us to continue and further enhance our services. We look forward to welcoming you again at Best Western Hotel Sahil. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about The Sahil Hotel

Address: 292 Bellasis Road, Mumbai (Bombay) 400008, India (Formerly BEST WESTERN Hotel Sahil)
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $78 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sahil Hotel 3*
Number of rooms: 88
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Hotel Style:
#58 Business Hotel in Mumbai (Bombay)
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