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West End Hotel

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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West End Hotel
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224 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Pondicherry, India
Reviewed 1 week ago

The room was clean and the staff were extremely helpful and courteous. I was traveling alone with my son for an IPL match and had to get back late to the hotel. They made sure we were safe when we got back and had some snacks for us too! Location is a huge positive

Thank DeepaVaitheeswaran
Mumbai (Bombay), India
Reviewed 2 weeks ago via mobile

On 24th April as my mother was unwell, on emergency we had to admit her to Bombay Hospital. As she was in ICU & there was no place to stay for patients relative in hospital, I checked into Hotel West End, which is just next door. I end up staying there for 2 weeks & only returned home on 6th...

Thank subodh13
Pembroke, United Kingdom
Reviewed 3 weeks ago

On arrival this hotel seemed quite grand as the gentleman who was on duty to greet us outside the hotel had all the regalia on and looked very impressive. But inside this good impression wasn't reflected, although the hotel was undergoing renovation. The reception looked tired and unstylish. We were taken to our room by the lift operator. The room...

Thank Judijudge
Pune, India
Reviewed April 1, 2017

Its one of the best hotels in Mumbai..have been a regular since the past 24 years,,when my kids were babies...its so central..the service is excellent..and its absolutely neat n clean..the food is sumptuous..and not to mention the. staff..right from the door man..the same staff was there for over 15 years...and it felt like home..when they welcome you

Thank savvy00
Reviewed March 28, 2017

I stayed here after booking through Oyo rooms. I think they have separate offers for Oyo as my room had no coffee maker/ Dental kit (Which is mentioned in hotel website). Hotel has an old look but is reasonably clean. TV was positioned at right angle to the bed and this meant you had to lie down across the bed...

Thank Jiv16
Reviewed March 14, 2017 via mobile

Centrally located in the heart of south Mumbai the West End Hotel is well known for its service and food. The staff is very good & well trained. The interiors are not lavish but the service makes it up for all.

Thank Myblo
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you for taking time out to review West End. All of us are delighted to know that your stay was a happy one. We are under renovation since October 2016, soon you will see new renovated hotel. Thank you for staying with us & looking forward to welcome you soon. Yours Faithfully, Arjun Ramani General Manager West...

Harrisburg, Pennsylvania
Reviewed March 13, 2017

A historic and charming hotel in a bustling, central location of Mumbai. The service was very good, as was the food at the on-site restaurant. The rooms have ample space and are clean. The building has lots of character, which means it is older and lacks a lot of the contemporary touches of a luxury hotel, including fast, reliable wifi....

Thank Rich Z
Indore, India
Reviewed February 15, 2017 via mobile

This is old time favourite hotel, now needs maintenance and care but management is not willing to make a call. Old fashioned rooms, open electric wiring, building is more than 60 years old. Highly priced because of location. Nothing to appreciate.

Thank nawabvinod
Reviewed February 7, 2017 via mobile

We stayed in West End hotel on our weekend trip to Mumbai from Pune. The location is good in terms of accessibility but not really a posh location. The hotel is old but very clean and well maintained. The rooms are not exactly as shown in pics - they have kind of old feel, few cracks on walls and furniture...

Thank Shahla S
Bengaluru, India
Reviewed January 18, 2017

I stayed in the hotel in Dec-16 for a week, this is a very good choice in this area. Here is the summary: Pros: - Rooms are big and well lit, bright. - Service is very good. - Has an in-house restaurant, which functions well. - Next to Bombay hospital, in a market area where you will find everything -...

Thank Shashank S
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you for taking time out to review West End. We appreciate your positive comments on Rooms, Service & location. We have conveyed your feedback to the front office team & it will surely help them to improve. We have different tariffs Room only, B & B,MAP, AP & inclusive of WI-FI also. You can opt for any...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about West End Hotel

Address: 45, New Marine Lines, Mumbai (Bombay) 400020, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $87 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West End Hotel 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
West End Hotel Mumbai
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Questions & Answers

Here's what travelers have asked, with answers from West End Hotel staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the rooms facing the back are quieter”
  • family suite
  • familysuite
savvy00, Apr 1, 2017 | Read review
“rooms towards the road are noisy but well lit”
ShashankSharmaBlr, Jan 18, 2017 | Read review
“3rd floor is no smoking room area”
kapvinod, Dec 20, 2016 | Read review
“It is not cheap or cheeful”
Carrotblue, Dec 8, 2016 | Read review
“Ensure your room has good Cellular reception”
rahuljemal, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$80* /night
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Prices are for 1 room, 2 adults
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