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JW Marriott Mumbai Juhu

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JW Marriott Mumbai Juhu
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2,132 Reviews from our TripAdvisor Community

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Showing 2,059: English reviews
Reviewed February 7, 2015

Every year for the last 3 years I have stayed at the Marriott and I love the hotel. There just a lovely feel, whether it's the breakfast hall which is open, food is good and the service is excellent or the upstairs bar which the smaller sections or the very comfy rooms. For about £100 per day, I'm not sure...

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Helpful?
Thank DutchDiverFrank
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. We sincerely await the opportunity to welcome you once again. With best regards Pavithran Nambiar General...

London, Canada
Reviewed February 7, 2015 via mobile

A very large hotel but very friendly service in all respects (less the concierge lounge). Usually this is the most attentive and friendly aspect of a JW. All other aspects to include the absolutely stunning waterfront location were superb. The hotels amenities, services and rooms are all high quality.

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Helpful?
Thank Dean T
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. My team at the Executive Lounge is working very hard to ensure each guest have a...

New Delhi, India
Reviewed February 3, 2015

Front desk Shahnawaz unsmiling face Just asked ocean view room without checking standard answer SOLD OUT but than guest executive priayanka handled the situation nicely and almost complied with every request.overall highly cooperative staff had good fun filled beach holiday for three days. Staff at Saffron highly hospitable and almost served everything asked for.good musical programme during dinner. Vikash Chowdry...

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Helpful?
Thank mlb663
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for sharing your feedback. I am delighted to hear that you had a good stay barring few incidents. Thank you for your kind words for Priyanka, Nishad and Vikas. I have personaly complimented them on the services offered by them. Please give us another opportunity to serve you. We look forward to welcome you back to...

Ann Arbor, Michigan
Reviewed February 3, 2015

The property if fabulous! Easy to move around the hotel without having to get into the grind of the masses. Excellent Pool and spa facilities. Executive lounge staff was very friendly and accomodating. Relaxing in the lounge and watching the sun set was one of the many highlights. Rooms were very clean and the bed was extremely comfortable. The beach...

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Helpful?
Thank Fut5
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your kind words. I am delighted that you enjoyed your stay with us. I hope that you can find those extra few days to return. We will ensure that all the facilities are just as good and where ever possible spurced up with new things! Kind Regards, Pavithran Nambiar General Manager

Bengaluru, India
Reviewed February 3, 2015

The hotel is still maintained very well. The staff is great. Even though I checked in after mid night, the lobby and reception were busy, but they managed to hasten the process and didn't make me wait. The staff was polite and courteous. The rooms are well equipped and very well maintained. The breakfast is excellent. Great spread and good...

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Helpful?
Thank bimalsha
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I am glad you enjoyed the buffet spread at our 24 hrs coffee shop - Lotus...

Goa
Reviewed February 2, 2015

Was at the hotel for a day for a conference.The people at the front desk were pathetic,did not know that i had a booking ,in spite of the booking having been done earlier and they had received a mail about the same from a multinational comapny. The same incident was repeated at check out also when they said you will...

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Helpful?
Thank Sujoydas
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings, Thank you for the positive comments regarding the rooms and F&B Offerings. We take all guest feedback seriously, and have shared your valuable feedback with the relevant Department Head to assure you of a better experience the next time at our hotel. I have also briefed my front office team to be ensure that guest requests...

Dallas, Texas, United States
Reviewed February 2, 2015

I stayed here with my wife for 4 nights in mid January while visiting for a relatives wedding from NYC. This definitely ranks at the top of the list when it comes to Mumbai hotels and that says something considering the bar is set very high in this city. It has it all from a safety perspective (numerous security barriers...

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Helpful?
Thank DeeNyC85
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Wow! Thank you so very much for your review of your recent stay. It means a great deal to us when our guests, enjoy their stay and when we as a team exceed their expectations. I have personally complimented Pankaj on the great work that he does day on day for all our guests. I am proud to...

Istanbul, Istanbul, Turkey
Reviewed February 2, 2015

We had a lovely 6 nights in a ocean view room with executive lounge access.We we were like in a dream because of very beautiful hotel.friendly staff and well organised restaurants. It is located by Juhu Beach .they have a good spa.pool amenities as well as lovely executive lounge .We were relaxing everyday at this lounge with very delicious food...

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Helpful?
Thank BanuAC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, I thank you for choosing to stay at our hotel. It is with pleasure that I have noted about your stay and the excellent review that you have shared. My team at the Executive Lounge is constatnly working to ensure our guests have a great experience at the Lounge. Look forward to welcome you back to our hotel....

Southport, Australia
Reviewed February 2, 2015 via mobile

JW Marriott is an oasis in the chaos of Mumbai. The breakfast is incredible as they have such a wide range of freshly made Indian and western cuisines delivered to your table upon request. The service was outstanding. The gym is well equipped and spacious. The members lounge is also chilled and comfortable with friendly staff. I would definitely recommend...

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Helpful?
Thank Milan T
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. Its a pleasure to note that you like the ambiance, service and the food at Executive...

New Delhi
Reviewed January 30, 2015

Stayed for a week. The location is nice, overlooks Juhu beach. The Indian restaurant has excellent kebabs. The staff is courteous enough. The only thing I hated in the rooms were the sombre / eerie looking faces on the paintings that adorn the walls. I wish the rooms had a more cheerful ambience!

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Thank Apratim
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. . We will definitely re-look the art work that is placed in the rooms. Please give...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 

Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $188 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#16 Spa Hotel in Mumbai (Bombay)
#17 Luxury Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Mumbai Juhu staff and other travelers.
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Questions? Get answers from JW Marriott Mumbai Juhu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“excellent hospitality for luxury peoples”
 of 5 bubbles ganu33, 3 days ago | Read review
“try and get a sea-facing room.”
 of 5 bubbles 993ashok, 1 week ago | Read review
“best rooms definitely our sea facing ones you can enjoy your coffee in room with splendid view. Breakfast spread is also best.”
 of 5 bubbles KKAPatel, 1 week ago | Read review
“Ocean view is nice”
 of 5 bubbles 631lanam, 1 week ago | Read review
“Pool facing rooms are much better, smaller rooms are towards the back of the hotel so some may feel claustrophobic.”
 of 5 bubbles RaviS816, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question