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The Emerald - Hotel & Service Apartments

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The Emerald - Hotel & Service Apartments
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349 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Cork, Ireland
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a decent hotel located near to Juhu beach. The food was sumptuous and there were lot of options to pick in the menu list Breakfast though wasn't up to the mark. Never got the dosa that I had requested (as per the breakfast menu options) The location is perfect, main road right at your door step with several... More 

Helpful?
Thank Corkonian18
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We look forward to welcoming you again... More 

Gurgaon, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 22, 2016

A simple and sweet hotel for business travellers. I was recommended this hotel by a hotelier friend. Since I was to spend just one night in a hotel, i thought of giving this hotel try. I found this to be a well located good hotel, bang on the main road with all amenities nearby. The beach is across the road... More 

Review collected in partnership with this hotel

Helpful?
Thank SChannan
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, It was a pleasure to have you stay at The Emerald Hotel & Service Apartments and we thank you for sharing your detailed review on TripAdvisor. We are very happy to read your review and to know that your stay at our property was comfortable and enjoyable. You have truly been an ambassador to our property. I do... More 

Rewari, India
1 review
4 of 5 stars Reviewed August 21, 2016

The overall services of the hotel is very good only the problem faces in internet connectivity really very bad & bathroom lock is not upto the mark i think hotel should take care for the same. Overall experience is good.

Review collected in partnership with this hotel

Helpful?
Thank Abhimanyu S
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Thank you so much for your honest feedback about your stay at The Emerald Hotel & Service Apartments. At the outset, please accept my sincere apologies for the inconvenience caused to you during your stay with us. I am personally looking into the concerns expressed by you and will ensure that the respective departments immediately implement the necessary... More 

London
1 review
4 of 5 stars Reviewed August 20, 2016

Small but clean room. Basic facilities in room including a fridge with soft drinks and cable television with a choice of channels. Good service with polite staff. Almost 24 kitchen! Food was tasty. Clean, fresh smelling linen. Parking available.

Review collected in partnership with this hotel

Helpful?
Thank ggiri2016
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We look Forward to Welcoming you again... More 

Gurgaon, Haryana, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

Last month i was on my offcial tour to mumbai and stayed at this Hotel ed The Emerald located at Juhu Tara raod as its very near to my client office as well. Nice property they have build with service and studio apartments. During my last visit at this Hotel they upgraded my room to Studio apartment. Room was very... More 

Helpful?
Thank maneettuteja
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!!! On behalf of all of us at The Emerald Hotel & Service Apartments , I would like to thank you for sharing feedback of your recent stay with us. Your kind comments about our staff, facilities and service are very encouraging. We aim to provide memorable experiences to our guests... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed August 4, 2016

This is the second occasion that i have stayed at the Emerald it is good value and the staff are excellent and sorted out my lost luggage issue with the airline........its close to the beach and close to the airport.....

Helpful?
Thank Andre M
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! We are thrilled to read your feedback. Thank you for appreciating our services and facilities. For us at The Emerald Hotel & Service Apartments guest satisfaction is top priority and your comments have motivated the team to do even better. Look forward to your next stay with us. Regards Darshana... More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed August 4, 2016

Good stay with Family, food was good, but felt little costlier. Room service was good. 10 mins walk to Juhu Chowpatty. Don''t expect any views from the room. Stayed in a studio room for a night stay only.

Review collected in partnership with this hotel

Helpful?
Thank Ravie C
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We look Forward to Welcoming you again... More 

New Delhi, India
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

Initially was sceptical about this hotel after reading mixed reviews,then went ahead with my own judgement and booked a two bedroom apartment (402/403)for my family vacation/my business.As always there are two sides of complaint or a grouse in a mid segment hotel and I found the misunderstanding playing against this property which is truely a hidden emerald in an overwhelming... More 

Helpful?
Thank Bedsandbuds
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, We thank you for rewarding us with a perfect five star rating and for recommending us to fellow travelers. Your inspiring review did boost our spirits We are so pleased to hear that you cherished your experience with us and appreciated the caring and personalized service offered to you by my team of dedicated staff. We are truly... More 

Hyderabad, India
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016

This is one place I like coming back - excellent location, courteous staff and cozy rooms. The breakfast buffet could be better but no complaints. Over all, a nice, comfortable hotel for the family!!!

Helpful?
Thank sanj197144
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, It was a pleasure to have you stay at The Emerald Hotel & Service Apartments and we thank you for sharing your detailed review on TripAdvisor. We are very happy to read your review and to know that your stay at our property was comfortable and enjoyable. You have truly been an ambassador to our property. I do... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 1, 2016 via mobile

Over all value for Money. Well located Good food Normal rooms are small but higher category is comfortable. Rooms are neat and clean. Bathrooms are OK. I would say its not a bad deal overall, looking at the discounted rates that I got from sites.

Helpful?
Thank Sameer B
TheEmeraldJuhu, Revenue Manager at The Emerald - Hotel & Service Apartments, responded to this review

Dear Guest, Greetings from The Emerald Hotel & Service Apartments!!! We are glad to learn that you were happy with the overall services of our hotel. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We look Forward to Welcoming you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near The Emerald - Hotel & Service Apartments

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $59 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Mumbai Best Western
Hotel Best Western Mumbai
Hotel Style:
#45 Spa Hotel in Mumbai (Bombay)
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