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The Emerald - Hotel & Service Apartments

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376 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Reviewed 6 days ago NEWvia mobile

Hotel is ok location is great Service is average Breakfast is poor Front office staff is pleasing Room service people are great Rooms are good enough to rest and work Restaurant staffs are not from the hospitality industry a lot of improvements are required on them to enable them for the service

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Helpful?
Thank Imran A
Sydney, Australia
Reviewed 3 weeks ago

Pros: it is a reasonably price hotel, the wifi in the lobby was free, good sized rooms. Cons: at the time we stayed there were flights overhead, the rooms were smelly initially. Tip: top floor has roof fans so that can be noisy if you are a light sleeper.

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Thank worldtraveller88810
Perth
Reviewed 4 weeks ago

The website for this hotel is extremely misleading. The quality of the rooms and the type and quality of amenities are the polar opposite of what is represented. Overall, the hotel is small, tired and down market. Our room was just awful: cramped, dirty and smelly. Water leaked from every outlet in the bathroom and most other appliances in the...

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Thank PattyTPerth
Salt Lake City, Utah
Reviewed 5 weeks ago via mobile

The room and bathroom was not clean. Smoking smell in non smoking area. Breakfast buffet was average. Restaurant dinner not great either. The apartment converted into three or more rooms with a common area. May be ok for large family occupying whole apartment. Disappointed completely.

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Thank gopnarao
Harrisburg, Pennsylvania
Reviewed January 17, 2017

The staff is excellent. Very helpful and accommodative. We had a few pre-wedding events and they were handled very well by the staff. The food was excellent also. Would recommend to my friends S WELL.

Review collected in partnership with this hotel
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Thank Haresh B
Copenhagen, Denmark
Reviewed January 13, 2017

<b>Hotel:</b> We had a one night stay at the hotel. Nice big rooms and bathrooms. We got an upgrade - which is always nice. The hotel is situated very conviniently next to Juhu beach, shopping districts and multiple spas. The ambience and pricing and proximity to important areas make this a really nice and comfortable hotel at a decent price....

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Thank Huz A
Johannesburg, South Africa
Reviewed January 12, 2017

lovely hotel. staff go out of way to accommodate you,. the breakfast manager was amazing... great hospitality. not much to do, walk to beach and take in some shops. breakfast is really good! free wifi

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Thank Raenissa R
Pretoria, South Africa
Reviewed January 12, 2017

Best to be used as a stop over to the local / international airport. A very average hotel, walking distance to the beach. The hotel offers a baggage storage service which is handy if you are travelling internally and would like to place your baggage in storage until return. Requires a renovation.

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Thank Vis1701
Suva, Fiji
Reviewed January 11, 2017

Great Experience visiting India for the first time. My ancestors are from India. Had a wonderful experience. Heard lots of stories from friends and families and experiencing it gave me a unique pleasure and satisfaction. Had a wonderful time at Emeralds.

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Thank nilesh_prasad1979
Mumbai (Bombay), India
Reviewed January 10, 2017

the stay was comfortable and well managed staff , the food was and the complimentary was to our liking was tasty , Hope we can visit next as it was only a days stay that too overnight . We were helped y the generous staff as floor was dirty after we freaked out from Juhu Beach

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Thank Sandy241067
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Near The Emerald - Hotel & Service Apartments

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Emerald - Hotel & Executive Apartments has elegantly furnished Superior, Deluxe rooms as well as fully Studio / One / Two Bedroom furnished apartments to offer its guests. It is close to the airports as well the commercial areas of Bombay including the NSE and MMRDA Exhibition Grounds. Juhu Beach is located across the road from the hotel. The Hotel is located in the famous Juhu area which is the happening place of Bombay. The Hotel offers all the standard facilities and amenities to its Guests from the Corporate as well as Leisure segments. ... more   less 

Additional Information about The Emerald - Hotel & Service Apartments

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India
Location: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: $60 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Emerald - Hotel & Service Apartments 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
The Emerald - Hotel And Executive Apartments
Best Western Hotel Mumbai
Best Western Emerald Mumbai
Hotel Best Western Mumbai
Mumbai Best Western
Hotel Style:
#37 Best Value Hotel in Mumbai (Bombay)
#46 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travelers have asked, with answers from The Emerald - Hotel & Service Apartments staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Initially the rooms we got were not very good but after we talked to the staff we got very good rooms.”
 of 5 bubbles hareshb2017, Jan 17, 2017 | Read review
“Request a suite, does have 2 bedrooms with a lounge and dining area. Kitchenette in these rooms.”
 of 5 bubbles Vis1701, Jan 12, 2017 | Read review
“Prefer Deluxe next visit”
 of 5 bubbles aranjinac, Nov 27, 2016 | Read review
“Bathroom Locks should be checked on regular basis.”
 of 5 bubbles , Aug 21, 2016 | Read review
“superior room for couple, 2-3 bedroom for families & groups”
 of 5 bubbles KuldipNair, Jul 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question