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What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 05/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Mumbai
Updated 05/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#22 of 1,299 in Mumbai
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Centrally located in Mumbai’s most premier commercial, residential and entertainment address, The St. Regis Mumbai overlooks the darling of the city, the Mahalaxmi Racecourse and Arabian Sea. The stunning views and popular dining options add to the hotel’s alluring character and appeal to connoisseurs of good life and aficionados of art and culture. In addition to 368 exquisitely styled and lavishly appointed guestrooms and 27 residential suites plus over 3,906 square meters of exquisite event and meeting space, the city’s highest and most dynamic award-winning restaurants, bars and lounges are perfectly situated across two levels of the Hotel. In addition, Equus - our members-only business lounge - adds to the luxury quotient. The hotel epitomizes hospitality’s finest experiences with a Wellness Boulevard which is an exclusive bouquet of offerings across health, beauty and well-being spread across 2,323 square metres. Housing the Athletic Club, Iridium Spa with 9 therapy rooms and a Couples Suite, The Salon by Jean-Claude Biguine and an Outdoor Infinity Pool overlooking the cityscape, The St Regis Mumbai is beyond expectation. From its location at the most coveted address to the legendary St. Regis Butler Service and rituals like the Afternoon Tea, Champagne Sabering, Midnight Supper and the Grand Art Tour, with its revered traditions of bespoke service, this is world-class hospitality at its finest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Kids stay free
Highchairs available
Valet parking
Paid public parking nearby
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Poolside bar
Rooftop bar
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Hindi
Location
Full view
90Good for walkers
Grade: 90 out of 100
135Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
462 Senapati Bapat Marg Lower Parel, Mumbai 400013 India
Getting there
Rental CarsSee rental cars from $53/day
2636Reviews20Q+A100Room tips
Reviews
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Most Recent
I had a wonderful experience at St. Regis, the staff made the extra effort at every possible stage for making it more special for me. Pratham Baing, the butler assigned for us was always there, making sure after every hour that if things are doing well and the stay is comfortable and if we need something and incase we did, he would arrange for the same within minutes with a special touch always attached. It was a complete pleasure to be hosted by him. Suman at the reception desk was also really kind, helpful and went the extra mile always to make sure that his guests are feeling special and are having a comfortable stay. We would really like to come again and be hosted by them. Commendable job by these two!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded yesterday
Dear Kartik, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
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Amazing & very courteous staff. Always available for any requests. Quick in response. We met Mr. Prathamesh who was designated as our butler. One of the best guys they had to offer. Hats off to him. He's treated us the best way one can ask for. Thanks to the entire team of St. Regis for making our stay so warm & looking forward to see them soon.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 2 days ago
Dear Guest, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
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I found the service in this hotel to be surprisingly weak. Indian luxury hotels are usually some of the best you get in the world and that combined with the St Regis brand, I was not prepared for some of the snafus. They put me in a room with a double bed instead of a King when I landed late at night. I called to ask if they could change it since my husband was to join me - the lady told me that they couldn’t that night since all the king beds were taken, but assured me that it would happen the next morning when the guests with early morning flights checked out. I have rung them up a few times and as I write this, it is 4pm the next day and I am waiting for the lady to tell me if I can unpack in this room or need to wait for another one. I also came back to the room to see zero towels in it - the housekeeping staff had taken all the old ones out and not brought in new ones. There were also a few other instances that were below par for the brand and the level at which this chain should be at. Needless to say, we wouldn’t expect top notch service if this were a budget chain, but their reputation should precede them and knowing the high level of hospitality their local peers work at, this is disappointing…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded today
Dear Guest, Thank you for sharing your feedback on TripAdvisor pertaining to the challenges you encountered during your visit. It is extremely disheartening that we left you with an impression like that. We sincerely apologize for falling short of meeting your expectations. Allow us to assure you that these comments have been taken very seriously. May we please request you to share your contact number with us on Devina.Thapliyal@stregis.com / +91 8879335905, our senior leadership team would like to get in touch with you directly to address this experience. Best Regards, The St. Regis Mumbai
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Stayed at the St Regis, Lower Parel for 2 weeks and it was a pleasurable experience. Great care was taken to ensure maximum comfort during my stay there. Special mentions to Shadab Ul Haq at guest relations for being at his hospitable best. Thank you.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 5 days ago
Dear Vishnu, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
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Very comfortable stay at the hotel. Cooperative staff, very helpful. I would particularly like to thank Ms Namrata from F&B for her hospitality. She has made morning breakfast experience a delight at the hotel. A suggestion to the front desk - please Keep a list of preferences for weekly travelers. I shouldn't have to ask for the same things Everytime. Thanks
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 6 days ago
Dear Amardeep, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
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I would like to express my thanks and appreciation for the service and care I received at St Regis. I'm really really impressed by the great staff Especially Mr Shadab.. The way he welcomed me and my friends just melted my heart. Also he was very well mannered very professional. I believe Every Hotel should appoint such great staff. It was a really wonderful experience. I would love to visit it again and again. Thanks and Regards
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 1 week ago
Dear Aagaz, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
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Excellent hotel: Amazing hotel with great views of Mumbai from the room, pool on 10th floor, breakfast restaurant as well as the roof top bar. The room was nice with a nice range of guest amenities and the breakfast spread was very elaborate. It is attached to Palladium mall so great for shopping. However, there was no offer to assist with my luggage, no welcome orientation and I found the rule on no bluetooth speakers (even though they let me go with it) a little absurd. It would be better to just remind guests not to be a nuisance to others - most people understand this anyway.
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 1 week ago
Dear Guest, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts & services. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
Read more
Loved and enjoyed the stay. Very friendly and co-operate staff, thanks to Mr shadab to make us feel more comfortable. Had a bit of delay in checking in but the staff made sure that we had a good time in the later half
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 1 week ago
Dear Saish, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
Read more
We enjoyed our stay at his hotel because of great staff, dining along with gym and pool facilities. Ankur took care of us at breakfast every day - knew how we like our coffee etc. Simon at gym helped me every day with stretching and other exercises. We will certainly be back to stay here when we visit Mumbai next time.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Room with a view of Racecourse on higher floor
See more room tips
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 1 week ago
Dear Niranjan, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
Read more
+1
Stayed at their 1-Bedroom Suite with Race course view. Check in time was more than acceptable!!! We were offered our pre-booked room at close to 4pm though their standard check in time is 2pm. However, during the stay couldn’t have asked for a more wholesome experience. The suite was huge with grand interior decor. Every single detail in the room from linen to toiletries were taken care of so diligently.The staff also left a welcome note for us in the room. Both Racecourse view and the night skyline view from the room was so amazing. Staff were polite and friendly, Chef Taj specifically deserves a special mention for his hospitality. He took time to chat with us and recommend their must try dishes!! The building also houses Asilo the rooftop bar and By the Mekong restaurant, both offered great experiences. Loved the stay at St.Regis.…
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Nicholas Dumbell, General Manager at The St. Regis Mumbai
Responded 2 weeks ago
Dear Leshma, Greetings from The St. Regis Mumbai. Thank you for sharing your experience with us, we are delighted that you had a wonderful experience at The Best Address. We are glad that you were comfortable during this time with us and truly appreciate receiving warm and positive comments regarding our hosts. We greatly value and appreciate your kind words and are very pleased to hear the encouraging remarks about our hosts. We continue to strive to achieve the highest standards of bespoke services at our property and we look forward to welcoming you back soon. Best Regards, Nicholas Dumbell General Manager The St. Regis Mumbai
Read more
PRICE RANGE
$204 - $283 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Palladium Hotel Mumbai
LOCATION
IndiaMaharashtraMumbaiSouth Mumbai / Lower Parel
NUMBER OF ROOMS
395
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Claim Your Listing Frequently Asked Questions about The St. Regis Mumbai
Which popular attractions are close to The St. Regis Mumbai?
Nearby attractions include High Street Phoenix (0.04 miles), Palladium Mall (0.04 miles), and Aer (0.2 miles).
What are some of the property amenities at The St. Regis Mumbai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The St. Regis Mumbai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Mumbai?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The St. Regis Mumbai?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The St. Regis Mumbai?
Conveniently located restaurants include The Sahib Room & Kipling Bar, By the Mekong, and Seven Kitchens.
Are there opportunities to exercise at The St. Regis Mumbai?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The St. Regis Mumbai have airport transportation?
Yes, The St. Regis Mumbai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Mumbai?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Mumbai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Mumbai?
The staff speaks multiple languages, including English and Hindi.