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The St. Regis Mumbai

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432 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I happened to stay at the St. Regis earlier this week. I have to mention that Ms. Sheetal Ahuja who is the Team Leader for Butler services was present at the time of the check-in. She was really courteous,polite and guided me to my room as i had just finished my check-in. During my stay i was surprised with the... More 

Helpful?
1 Thank puneet4561
Doha, Qatar
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I feel like I was in London Buckingham palace amazing luxury collection hotel excellent service high standard Room amenities cleanness very helpful staff like Miss Kanu and Miss sukriti from front office make my stay memorable.

Helpful?
Thank Aafiya13
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear Aafiya13, Thank you for your positive comments and we are delighted that our staff were able to make you feel so welcome! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received fantastic service from our team, and we shall look forward to... More 

Peebles, United Kingdom
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We arrived my husband my son and myself and first.y the room they sent us to was absolutely filthy I have attached photos and the smell was like sewage damp is the only way I can describe it . This property lets down the St Regis name badly . The room was filthy the carpet was stained badly it was... More 

Helpful?
Thank griggsfi0na
Bengaluru (Bangalore), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I don't have to say much about this hotel as it's one of the best in the located place, rooms, restaurant, food, wide spread breakfast etc etc... Complementary wifi breakfast access to Gym, free ironing of cloth etc... this make me to come here again & again. 4 consecutive stay in the same hotel. Just love it... Thanks Team St.Regis... More 

Helpful?
Thank Khatri_Azim
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear Khatri_Azim, Greetings from The St. Regis Mumbai, South Asia's first ever St. Regis. Thank you for writing to us with your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel and enjoyed the panoramic views from your room, opulent spread at the restaurants, butler service and gym facilities. I will surely convey... More 

Nottingham, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's a true meaning of a luxury hotel. We had the sea facing room which was absolutely stunning especially in the nights with the skyline of lights and the ocean. The service was impeccable. The reason it has only 4 Because the service in the restaurant and the attitude of the staff in there was appalling and so was the... More 

Helpful?
Thank Bombay B
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear Bombay B, Greetings from The St. Regis Mumbai! My team and I have taken the details you have expressed and we will ensure the necessary actions are taken from training to ensure a flawless experience to all our guests. I sincerely apologise as offering a memorable service is of utmost importance and experiencing The St. Regis Mumbai and the... More 

New Delhi, India
Level Contributor
212 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in St. Regis. Mumbai for a night with friends and family for my wife's birthday. Even though the rooms were booked under SPG free nights, St. Regis made us feel really special - they upgraded us to a suite and a connecting deluxe room on a high floor on the corner with really amazing views of the Arabian... More 

Helpful?
Thank SerendipityIndia
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear SerendipityIndia, Thank you for your positive comments and we’re so pleased that our service levels and our restaurant Seven Kitchens and associates have created some special memories of your stay at The St. Regis Mumbai . We firmly believe that great service can make for a great stay! We shall look forward to hosting you again soon. To know... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The asistant manager Guest relations sukirti chauhan is a natural on the floor. she is thoughtful and hospitable. I hope all the staff are like her.I am impressed by the service.I am a life time platinum with Spg but i avoid st regis because they have no lounge but st regis mumbai made up for that and made us feel... More 

Helpful?
Thank sanjiv2310
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear Sanjiv2310, Thank you for your positive comments and we are delighted that our staff were able to make you feel so welcome! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received fantastic service from our team, and we shall look forward to... More 

Hyderabad, India
Level Contributor
363 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed 1 week ago

During my stay at this hotel, I had fallen sick on 14 July 2016 and at that time it was Pratik Maniar (Guest Service Associate Concierge) who helped me by providing medicines. I recovered in a days’ time. The way he built caring connections with me was impressive. I am deeply indebted to Pratik. Along with him two more people... More 

Helpful?
1 Thank Kesava_Mallia
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear Kesava_Mallia, I am truly grateful for your kind recommendation of The St. Regis Mumbai and thank you for taking the time to share your experience with us. The St. Regis brand is uncompromising in its pursuit to create the best experiences – no detail is overlooked and no request is too extraordinary to ensure that a flawless experience is... More 

Austin, Texas
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

For those who have lived in the U.K. Or have read PG Woodhouse books, you will know exactly what I am talking about - Yes St Regis in Bombay offers butler service which I'm sure 99% of the folks have no clue what it means especially the unpacking and hanging of your clothes ( most folks get squeamish about privacy)... More 

Helpful?
Thank 296AndrewF
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear 296AndrewF, Your review would make any hotelier beam with joy. I am truly grateful for your kind recommendation of The St. Regis Mumbai and thank you for taking the time to share your experience with us. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. Also, thank you for... More 

Atlanta, Georgia
Level Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The St Regis Mumbai was able to accommodate all of my needs during my 4 day stay. The property is immaculate. Additionally the staff was courteous kind and extremely helpful. The pool and spa services are excellent and the on-site gym is great by hotel standards. There are numerous choices for drinks and restaurants. Seven Kitchens provide an unending amount... More 

Helpful?
Thank MarkButt
Cajetan_Araujo, Manager at The St. Regis Mumbai, responded to this review

Dear MarkButt, Thank you very much for your positive comments and we are delighted that our staff were able to make you feel so welcome! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received fantastic service from our team, and we shall look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Centrally located in Mumbai’s most premier commercial, residential and entertainment address, The St. Regis Mumbai overlooks the darling of the city, the Mahalaxmi Racecourse and Arabian Sea. The stunning views and popular nightlife options add to the Hotel’s seductive character and appeal to connoisseurs of good life and aficionados of art and culture. With 395 exquisitely styled and lavishly appointed guestrooms, 39 residential suites and over 3,906 square meters of lavish event and meeting space, perfectly situated across two levels of the Hotel are the city’s highest and 9 dynamic award-winning restaurants, bars and nightclubs. In addition, Equus our members-only business lounge adds to the luxury quotient. The Hotel epitomizes hospitality’s finest experiences with a Wellness Boulevard which is an exclusive bouquet of offerings across health, beauty and well-being spread across 2,323 square metres, housing the Athletic Club, Iridium Spa with 9 therapy rooms and a couples suite, The Salon by Jean-Claude Biguine and an Outdoor Infinity Pool overlooking the cityscape, The St Regis Mumbai is beyond expectation. From its location at the most coveted address to the legendary St. Regis Butler Service and rituals like the Afternoon tea, Champagne Sabering, Midnight Supper and the Grand Art Tour, with its revered traditions of bespoke service, this is world-class hospitality at its finest. ... more   less 

Additional Information about The St. Regis Mumbai

Address: 462 Senapati Bapat Marg | Lower Parel, Mumbai (Bombay) 400013, India (Formerly Palladium Hotel Mumbai)
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $173 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mumbai 5*
Number of rooms: 390
Reservation Options:
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Hotel Style:
#14 Spa Hotel in Mumbai (Bombay)
#15 Luxury Hotel in Mumbai (Bombay)
#33 Business Hotel in Mumbai (Bombay)
#47 Family Hotel in Mumbai (Bombay)
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