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Ambassador Hotel

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350 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Surat, India
Reviewed March 6, 2017

Very good hotel, local railway station at walking distance, Sea is just across the road, multi cuisine restaurants, Pizza joints, Ice cream parlour all nearby, Breakfast is very good at the restaurant and staff is very helpful.

Review collected in partnership with this hotel
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Helpful?
Thank ahmedbhaimia
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Ahmed, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the Staff and hospitality. Your kind words have been shared with the hotel staff...

delhi
Reviewed March 5, 2017

I was here only for a night .You couldn't ask for a better location, just few meters away from marine drive. In past, it had been one of the known hotel but now need urgent refurbishment. Breakfast was good and there was a variety of food on offer. Would surely look forward to make a stay at the ambassador again...

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Helpful?
Thank Footloose_trv
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the overall facilities and hospitality. It is feedback like this that motivates us to...

mumbai
Reviewed March 4, 2017 via mobile

Stayed here for a night in March, had a v smooth check in thanks to mr zeeshan at the front desk, had read a lot of bad reviews on trip advisor and other sites so was apprehensive about but right from check in to the rooms I was pleasantly surprised , the rooms are quite spacious and the location is...

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Helpful?
Thank guttoo
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Guttoo, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience on your stay. We are pleased to know that you were very happy with the Staff and hospitality. Your kind words have been shared with the hotel staff...

Kolkata
Reviewed March 4, 2017

Rooms and furniture demands urgent renovation. So needs the bathroom. AC not giving the desired cooling. Housekeeping needs to be trained properly. Lot of dust in the room. Not a single glass was found in bathroom for keeping toothpaste and brush. Needs to arrange for commode shower as not everybody would be comport able using tissue rolls/ mug.

Review collected in partnership with this hotel
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Helpful?
Thank deventerprises_kol
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are not...

Reviewed March 1, 2017

nice location, good rooms, gives quite a royal heritage feeling at affordable price. but the hotel is under hands of very bad management. also either they are short of staff OR the staff doesnt want to work, specially Housekeeping & room service. Front office staff also has very casual attitude. the service at bf time is good. Bf is good....

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Helpful?
Thank NishantArya
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Nishant, Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during your stay. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not a reflection of our...

Melbourne, Australia
Reviewed February 27, 2017

Wouldn't recommend anyone sorry, not worth the money we paid. Hotel need a good renovation. In dinning is very expensive, Nothing complimentary except water. Executive room booked but the room didn't had any executive service.

Review collected in partnership with this hotel
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Helpful?
Thank Shijo T
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Shijo, Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during your stay. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not a reflection of our...

Kernersville, North Carolina
Reviewed February 26, 2017

This was our first time to Mumbai! This hotel is very luxurious! Clean and very nice staff.Our room was nicely decorated. It is also in a good location! Enjoyed our stay and would return again! Highly recommend!

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Helpful?
Thank Eddie W
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Eddie, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience . We are pleased to know that you were very happy with the Staff and hospitality. Your kind words have been shared with the hotel staff and it...

Mumbai (Bombay), India
Reviewed February 24, 2017

The location of hotel is great and very close to sea. However, I had following negative experiences: 1. The room was damp and smelling. The bathroom was not clean and very very small. Showers not working properly. Breakfast was so so. Lifts are very small. 2. On the rate card in room they mentioned prices inclusive of all taxes. During...

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Helpful?
Thank akskhoks
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Guest, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are not...

Reviewed February 23, 2017 via mobile

A cute guy name kaustubh was attending me and he was so much help full for me he served me green tea and very well do work with perfection and nic work keep it up kaustubh ged bless u i ll see u next time when i ll come back

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Helpful?
Thank Sumit G
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Sumit, Greetings of the Day!!! We would like to thank you for sharing your valuable and detailed feedback with us. We are glad to know that you had a wonderful experience . We are pleased to know that you were very happy with the Staff and hospitality. Your kind words have been shared with the hotel staff and it...

Abu Dhabi, United Arab Emirates
Reviewed February 22, 2017

In past, It had been one of the well known hotels in Mumbai. Was very disappointed with the way it is maintained and attitude of the staff. Location is convenient for tourist as well as business trip. You may enjoy long walks at Marine Drive. Rooms are not maintained properly. Plumbing in the bath room is done in a very...

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Helpful?
Thank Vipin_Patil
VarshaAFOM, Manager at Ambassador Hotel, responded to this review

Dear Patil, Greetings of the Day!!! Thank you so much for posting your review on your stay with us. We are extremely sorry for the unpleasant experience you had during your stay. We are truly disheartened in ourselves and would apologise for the inconvenience caused to you. Please treat this as an isolated experience and not a reflection of our...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, cable TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more   less 

Additional Information about Ambassador Hotel

Address: Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $95 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#12 On the Beach Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travelers have asked, with answers from Ambassador Hotel staff and other travelers.
2 questions
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Questions? Get answers from Ambassador Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wifi only works in reception area and its sticky, unclean. In need of repair”
martingF4207EJ, 1 week ago | Read review
“Choose the deluxe rooms”
791aashisha, 1 week ago | Read review
“ask for rooms facing the entrance road / stadium as the ones at the rear face a building not too far away! ”
Archi-tact, 3 weeks ago | Read review
“The front facing rooms are better than the depressing rear ones, however, the noise is unbearable. Great if you are deaf, choose the front facing room. ”
464shashid, 4 weeks ago | Read review
“Renovated rooms, if there are any....”
Art_BizTraveller_11, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question