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Waterstones Hotel

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Waterstones Hotel
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464 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Waterstone near Mumbai international airport, adjacent to Lalit Hotel. When you enter this hotel, you might be surprised where are you heading? But once you reach there , you are welcomed with lot of greenery, Resort kind of feeling. Good Rooms, I liked room settings and interior. food variety needs a little upgrades. Over all Value for Money

Helpful?
Thank anoop-kesharwani
Gurgaon, India
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in this hotel & the quality of rooms is below average. Restaurant is small with not much variety. Even breakfast is quite average. Would recommend other hotels over this. Not upto expectations at all.

Helpful?
Thank MSGarcha
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is good and the reception is very friendly and helpful. Rooms are in a different theme per floor, and really nice. Next to the hotel is the Waterstones club with a lot of sportive possibilities like swimming, tennis, squash, pool billiard, table tennis a gym and a spa.

Helpful?
Thank Peter D
Doha, Qatar
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Mr Hanoush our point of contact a very dedicated gentleman who doesn't miss finest of details to ensure his guests comfort . This is a very private place you feel relaxed and not disturbed with rush of the guests excellent club house actually one of the best in town . Mr Kapil The manager other gentlemen whose leadership is seen... More 

Helpful?
Thank Bomohammed_88888
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for your accolades regarding our hotel and services. We are immensely pleased to hear that you have only positive comments for our hotel and club, which in itself says a lot about our property, our team and services. Your feedback about our team and services is indeed satisfying and noteworthy, as every single team member dedicatedly tries to... More 

Surat, India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

amazing hotel with great rooms..food taste should be improved. hotel is quite artistic s with different designs on every floor. one of the best hotel around the airport... rooms r very spacious and very attractive..

Helpful?
Thank BansalSagar
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for your warm feedback about our hotel and rooms. We are immensely pleased to hear that you have only positive comments for our hotel, which in itself says a lot about our property, our team and services. Your feedback with regards to the taste of the food, has been forwarded to the relevant departments for immediate action. Once... More 

Bucharest, Romania
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 21, 2016

This was our second stay at the hotel. We decided to go back as it was in a convenient location and provided very good facilities. One of the great points is the arrival transfer, included in the rate. Although my flight was delayed, the driver waited until I arrived.The reason why I wouldn't award it 5 stars this time is... More 

Helpful?
Thank Carmen8889
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for taking time out to review us on this travel forum. We are delighted to note that the location of the hotel was suitable for your requirements. We have also noted your feedback with regards to the variety of breakfast items and assure you that suitable corrective measures have been taken. We thank you for choosing to stay... More 

New Delhi, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 9, 2016

Very clean comfortable hotel, nice place, good price great location.Highly recommended A very pleasant well located and appointed hotel with friendly , helpful front staff.The hotel is very modern looking and is of a high standard, the rooms,lobby, reception were all kept in a clean and welcoming way.The club-house is amazing, pool area is so well maintained. Only the food... More 

Helpful?
Thank Neetu S
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for taking time out to review us on this travel forum. At the outset, thank you for choosing to stay with us during your recent visit to Mumbai. We are overjoyed to know that you had a wonderful stay and found our rooms and club to be comfortable, and staff, attentive. Your feedback has been shared with the... More 

Mumbai (Bombay), India
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 6, 2016 via mobile

Great style with impressive and efficient service . All are well trained professionals who are willing to provide you any assistance when needed. The rooms have various themes which are like a boutique hotel. Food taste is really good and meetings rooms and board rooms of all sizes make it ideal for gathering of 10 to 50 people. A visit... More 

Helpful?
Thank enbeeyes
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for your warm feedback about our hotel and services. We are immensely pleased to hear that you had a great experience at our hotel. Your comments about our rooms, food, service and the club are indeed heart-warming. Once again, thank you for choosing to stay with us and we hope the Waterstones remains your hotel of choice in... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

Had a dinner meet, was amezed to find a place so quaint close to a place like int. Airport. The food simply awesome, could'nt get a chance to see the rooms as visitors are not allowed. The services renderd and the friendly staff is good.

Helpful?
Thank HarryPandya
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

Thank you for your warm feedback about our hotel and services. We are immensely pleased to hear that you had a great experience at our hotel. Your comments about our food, service and staff are indeed satisfying. It is unfortunate that you could not see the rooms at that time of night, however we would be delighted to show you... More 

Kochi (Cochin), India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

I had been to the Waterstones hotel as part of a company seminar and stayed for 4 nights The stay was really comfortable and hospitality of he staff was also welcoming. They had a good variety of food and the waterstones club adjacent to it is its main attraction. The swimming pool is huge and is worth to dive in!!!... More 

Helpful?
Thank post2anil
GMWaterstonesHotel, General Manager at Waterstones Hotel, responded to this review

At the outset, thank you for choosing to stay with us during your recent visit to Mumbai. We are overjoyed to know that you had a wonderful stay and found our rooms to be comfortable and staff, attentive. Your feedback has been shared with the entire team and your words of appreciation are a huge source of motivation and encouragement... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more   less 

Additional Information about Waterstones Hotel

Address: | Mumbai International Airport, Mumbai (Bombay) 400059, India (Formerly The Gordon House Suites)
Location: India > Maharashtra > Mumbai (Bombay)
Price Range: $118 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waterstones Hotel 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Gordon House Mumbai
Gordon House Hotel Mumbai
Hotel Style:
#32 Business Hotel in Mumbai (Bombay)
#32 Spa Hotel in Mumbai (Bombay)
#42 Luxury Hotel in Mumbai (Bombay)
#45 Family Hotel in Mumbai (Bombay)
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